You get average because you keep bombarding me to give you a rating and I’ve literally received at least five different texts and emails saying to review you so for that you get average because like stop bombarding my phone.
caitlin h | First ImpressionsSelf Storage Units in Philadelphia, PA, 19151
U-Haul Moving & Storage of Overbrook
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
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![Example storage unit layout]()
Small
5' x 5' x 8'Miscellaneous Storage
Size Guide- Rate:
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$154.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $154.95 Per Month
2 Units Left!
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![Example storage unit layout]()
Small
6' x 6' x 7'Miscellaneous Storage
Size Guide- Rate:
-
$179.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $179.95 Per Month
2 Units Left!
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![Example storage unit layout]()
Small
5' x 10' x 8'1-2 Bedroom Home
Size Guide- Rate:
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$194.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $194.95 Per Month
Other U-Haul Services
Storage Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
David was very nice and helpful
Rosalind H | First ImpressionsAll of my belongings were in great shape For over 2 years in storage at the Overbrook location they do a good job There with the storage units kept clean 👍
Micheal m | Overall ExperienceIt has rats and mice infestation
Coren W | Overall ExperienceNone
lynnette a | Overall ExperienceI was assisted by Uhaul located at 6141 Lancaster Ave. Philadelphia, Pa 19151. The customer service there was amazing, I would’ve tipped the two great young ladies that helped me while I was there. Great experience and very easy, I would’ve tipped go there again.
ROBERT M | First ImpressionsI was happy with my one month storage unit thanks very much.
NIGEL S | Overall ExperienceThey guys there and ladies are the best helpful they understand the stress of moving and storing they were patient with me as I was anxious and have them a horrible experience with moving these guys help me out a lot The gentleman there are extremely polite and compassion about the needs of their customers My name is Ms Coffee and I will be back there again they are very supportive and in these season of the year whether it be holiday or just moves for families your staff over exceeded the expectation and even advised and didn't give me a hard time about anything that I needed or questions that I had the young lady was very transparent and knowledgeable by what she was speaking about and that was appreciated just want to tell you guys happy holidays and blessings to your family again you'll remember me I'm the Muslim lady Miss Coffee I just want to tell you guys thank you for everything
Zsanette C | First ImpressionsN/A
JULIA B | First ImpressionsThis last weekend (Labor Day) there was a complete shortage of the large flat container carriers to move things in and out: none was available in the building until another renter emptied the one he was using and passed it on. This was quite unusual and I assume is due to the heavy truck rental business this weekend. One of those carriers had a dresser sitting on it by the front door both days I visited, which seems odd you would tolerate that. Normally there are several empty ones at both doors. Otherwise AOK the whole time, though I would have liked a more detailed letter indicating I'd ended the rental, which evidently went through. As I headed to the office I notified a maintenance employee I was ending the rental and he said he'd handle it, which seems to be true: He went to check the unit out as I drove off. I suspect all this is due to a very busy weekend for you all. I had a slight problem earlier this year when I tried to move to a smaller unit to save money. It turns out it was larger, but your staff fixed it and set me up with the one I already had and hadn't vacated yet. This is a really convenient location very near our house and using it was always easy, though I had stuff too near the door and had to get help to manage opening the pull-down door. It's very well laid out and easy to use. And I felt it was safe both when I was there and when I was not. Obviously good security at all levels. And not too busy most of the time, though I think there were very few empty spots this spring. Its was great to simply punch in a code to get access and avoid the card, though I did not always remember to sign out when I left, which never made a problem for me, thank goodness. It took a few times to figure out the two devices by the door, but it makes perfect sense.
robert S | Overall ExperienceStorage Facility appeared to have mice which led to damages to my property as well as droppings found throughout the unit. In addition there were damages to the lock assembly which took the staff some time to address.
JAMES H | Overall ExperienceBest Team
CALVIN P | Overall ExperienceEmploywas super helpful, she was pleasant and professional. Walked we To my unit and she splines everything . Would highly recommend and would recommend a promotion for the employee.
Paul O | First ImpressionsThe Manager Jamira Johnson provided excellent customer service she was very attentive to my concerns and made the experience a pleasurable one storing my belongings
HARRY H | Overall Experience