Customer Reviews for Save Green Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Save Green Self Storage

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donna C. on

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Everything was great!

Kenneth H. on

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Bruce P. on

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Excellent job.

Shane H. on

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KEITH H. on

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Cleanest uhaul place I have ever been to.the truck was clean which surprised me. Most places do not thoroughly clean the cab area, this one was nice. I will be renting here from now on. The office was real nice also. The associates greeted me and had me out fast. Great work !!!!

Steven P. on

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Richard S. on

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Edith Y. on

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pat B. on

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Lady was great assisting me and getting the truck a little early for me in order to get on the highway early.

wayne P. on

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mike C. on

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We had a wonderful experience returning our UHaul truck. We met Tony, who was so nice and helpful. He showed us different storage units that were available. We ended up emptying the truck and putting our belongings into a storage unit. When Tony heard that we were moving down, he recommended some great restaurants in the area. We look forward to seeing Tony the next time we visit our storage unit. What a great guy! He gave us our code to open the gate to access our unit , and then he made sure it worked! We drove straight from New York to Save Green. We were tired, hungry, and didn’t know how we were going to get everything done. He made the whole experience wonderful!

Samuel R. on

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Kevin I. on

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Thomas M. on

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This particular location is probably the best u-haul location I have used excellent

Stephen M. on

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John W. on

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Nathan H. on

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Associated attempted to give me the wrong truck and seemed very unfamiliar with the truck rental process. He did not walk around the truck with me, did not inspect the truck, and never was near both myself and the truck.

David C. on

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Chris A. on

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Tony was a great help and very efficient at checking me in and out on the return.

Mary G. on

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Nataliya S. on

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Want to thank the Green Self Storage office, Terra, Tony in Leland, NC and Self Storage, Melinda for helping me out. Thank you for your excellent service!

John B. on

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Lady behind the counter was very professional welcomed me with a smile and offered me hot coffee or cold bottle of water which was greatly appreciated on this hot day.

J. H. on

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My wife was coming to pick me up from this location. They provided a chair and beverage while I waited. Could not have been nicer!

Patricia W. on

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John D. on

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Daniel M. on

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Tony was a great

Henry R. on

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KENNETH G. on

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Nothin' Really enjoy personalities of both Manager and Assistant Manager.

carla H. on

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Staff was very friendly she had my paperwork done fast. When I got in truck she had the air blowing cold so I'd be comfy getting in. Truck was Super clean even in the cup holders.

Kris B. on

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Na

John S. on

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Suzanne B. on

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Accommodated change in drop off location when pick up location made error in destination with kindness and understanding.

Jeff S. on

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Anthony M. on

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Thomas G. on

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Thomas M. on

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The staff here was extremely professional and helpful. I was able to unload my truck into a storage locker and turn it in without any issues. Overall and excellent experience.

Charles K. on

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Everything was great excellent customers service.

Shannon S. on

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After scheduling pickup when I arrived for a scheduled pickup at 9:00 am note on the door saying they would return at 9:20 am and I had scheduled movers arriving at my place at 9:20 am. So I was not happy at all. Then I had to walk all the way to the back to get the truck. It was not parked out front and ready for pickup, like it should have been. I had to get the appliance dolly too. And finally the man did load it for me. I think he knew I was not happy at all. Then I scheduled my drop off location and he changed my drop off location without asking me. Then called me at 11:30 am and said he gave me the wrong truck. I said I am sorry that is your problem because the truck is already loaded. I was not happy that he would even call me and ask me that.

Anthony M. on

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PAMELA S. on

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I did NOT receive (until 10am) any notice as to a pick up location or if a truck was actually available. Your service is horrible in respect to follow up on a reservation. I will go with Penske next time.

Richard W. on

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Terra was great I was in and out in only a few minutes. This will be my new Uhaul pick up spot.

Gene G. on

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sharon S. on

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Everything great at this location Great Staff also

RONALD S. on

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Good experience. Friendly personable girl/lady. Easily done.

Dale G. on

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Edward T. on

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Personnel came out to us right away. She directed us where to go and meet us there. When parked she removed trailer. Whole visit was maybe 2-4 minutes start to finish. Awesome experience.

Cris T. on

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The car dolly we rented was not in correct order the device to attach the car to the dolly was defective so we could only hold down one of the wheels creating a dangerous situation

BRIAN T. on

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bert P. on

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Mark D. on

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Pads were not available as requested. If there are U-Hauls at the location, along with boxes, dollies, packing material......certainly should make sure pads are available in abundance!

VINCENT W. on

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Everything went perfectly. Thank you!

Amy W. on

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THE STAFF AT THIS LOCATION WAS AMAZING>>>UHAUL ITSELF WAS A TOTAL CLUSTER OF AN EXPERIENCE AND I WILL NOT RECOMMEND UHAUL TO ANYONE FOR SOME TIME.

Jeffrey A. on

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Thanks for all of your help!

Dena M. on

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Guy at desk was great with everyone who walked in

Timothy H. on

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Gary D. on

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Lisa B. on

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Ronald S. on

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Ernesto D. on

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Make sure that trucks are in locations so customers don't lose time. They upgrade my truck no charge but made me change location and waste some time.

WALT S. on

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Nothing. The return was effortless.

PHILLIP S. on

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Bruce B. on

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Tommy K. on

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No problem. Just handed the key to the girl that was it.

Louis J. on

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Crystal W. on

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Employees were very nice. Service was fast, everything was explained and I was on my way in minutes.

James F. on

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Jack B. on

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The drop-off location needs a key drop box

Francisco J. on

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Robert J. on

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Gregg L. on

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Gregg L. on

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Linda S. on

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James M. on

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Caitlin M. on

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Get a key drop box. I have to go back to return the keys.

Kelly S. on

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Courtney was wonderful! I would recommend this location based on her alone! She is the epitome of customer service!!!

Patrick M. on

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Courtney was my rental agent, she was by far the most helpful rental agent I have ever dealt with. I will only rent from this location from now on.

Clarence W. on

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Brian P. on

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Friendly

MICHAEL M. on

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