Customer Reviews for Signature Auto Sales LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Signature Auto Sales LLC

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WILFRED G. on

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Everything was good.

Marybeth S. on

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No one came out to direct us in where to put the Uhaul and it the drop off box was almost hidden so you had to search for the box.

Andy B. on

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Customer service was exceptional at this location.

Mike L. on

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Customer did not leave a comment.

Milton W. on

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More Advertisements.

JAMES K. on

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Keep up the good work

Felicia R. on

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Roy F. on

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Anthony D. on

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Jeff H. on

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Daniel D. on

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Just inform them before starting paperwork about taking card only instead of cash. I had to go put can in the bank and return to use the card. Everything else was fine and smooth. Gentleman that helped me was very polite.

Chris S. on

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Customer did not leave a comment.

BARBARA M. on

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Everything was clean and the staff explained everything thoroughly and made sure I understood everything and the process

Carol H. on

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I extended my contract 3 extra hours and was charged right when I ask. I turned in my rental before the original 24 hrs. I asked for an extension because the lock gave us problems this morning. My calls should be logged in. I am asking to be refunded the $30 ish dollars. Thank you.

Sandra W. on

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The Gentleman that waited on us was very polite, helpful, and curtious. GREAT customer service experience. The ladies on the 1-800- number were wonderful. But the first lady at the other U-haul was exceptional helpful. She didn't stop until she found me a truck. Thanks U-HAUL ??????

jim H. on

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great personnel!

Shunda F. on

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Customer did not leave a comment.

ELISHA P. on

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Nothing... The owners were very helpful and worked with me and my daughter to accommodate our schedule.. Pricing was correct and they were friendly... I'll be returning whenever I need to make a MOVE! THX

James T. on

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nothing

Mansel G. on

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I rented 2 car haulers, and wasn't able to use the 2nd one because my Chevy pick up truck wouldn't fit on the hauler. The 2nd hauler was rented from your 2326 19th St dealer in Bessemer.

BYRON T. on

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More professional staff replace Nicole and I will be disputing the charge of 25.00 cleaning charge

jim K. on

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original reservation made thru "saved by grace automotive" at 1500 Hueytown Rd. That guy was worthless & borderline criminal & never actually had the trailer I had reserved. The other extreme was Signature Auto Sales, who solved my frantic phone calls searching for a trailer on Saturday. People were professional & accommodating. I plan to rent again from them.

Kourtney T. on

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I am very disappointed with the service I received. I was charged a $25 cleaning fee for a truck that was in poor shape when I received it! When I talked to the lady at Signature Auto Sales, she said that they had to sweep out broken glass. I did a walk through with an employee at the time of return and he told me everything was ok! If there was a problem with the way the truck was returned, it should’ve been addressed at the time!!! I will NEVER do business here again!!

Richard R. on

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Amber J. on

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LOVELL M. on

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Expand to include a larger selection your type of well capt rentals.

Latoya F. on

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Leslie T. on

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Salesman was very efficient and knowledgeable of the equipment and made my rental experience very good

Caylon L. on

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The location and people were great. The front end was going out on the truck, it’s probably one of the oldest U-Haul trucks I’ve seen on the road in the last 5 years. We weren’t able to make our second run because it Was concerning to my husband, who drives a 19k lb 10 wheeled truck daily. The size of the truck wasn’t much out of his norm.

TAMIKA C. on

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Before you charge a customer credit card get all the information you guys overcharge me and everything was there!

rodney T. on

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Very nice, professional drop off personal.

seth N. on

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The only thing saving the image of uhaul in my eyes, is the customer service and understanding at this location.