Excellent experience. Chris was super helpful and kind. He understood the urgency for my rental and went above and beyond to help me get back on the road. Highly recommend and greatly appreciate his help. A++++
ROBERT J
Customer Reviews for Hook It Up
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Unfortunately this location is hard to find, very dirty and they charged me for gas even though I left it how I got it and have a picture to prove it.
EMILY HHook it up was great. The maps take you across the street, just call and they will let you know. I won't give a negative review because of that.
MATTHEW PDon't change the pickup location.
KEVIN DThis place looks like a homeless person set up shop in a shanty. It's dark and dingy inside. A filthy 600 sq.ft space piled with old stuff. Seriously - UHaul has a place like this?
HARLEY HGreat operator/owner will only go here from now on
NATHAN BNothing, the communication was great. The manager went above and beyond to make sure I was taken care. He was always available when I called with questions, tried to get me the best deal and even stayed after hours to accomodate my schedule. He was great and good to work with.
DAVID KNeed to make better directions on how to get there and need to have some signage as regards to the place. Customer service was excellent and would recommend anybody that needs to use U-Haul.
KERRY WThe equipment was in decent shape and kept very clean. The owner of the rental shop was a great guy. Very friendly. Will definitely us his buisness for any future U-haul rental needs.
CALEB T