I was overcharged for mileage. I reserved for 25 miles and was charged for 382 miles. I live 4 miles from the location and round trip was a total of 24 miles. I’ve submitted a complaint to management for review. I am flabbergasted at this admin error.
Donte W
Khawaja Brothers
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Charlotte, NC 28269
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Everyone was great, from the front desk to the check out!
Paula PExcellent customer service!
Marquita HEverything was simple using the mobile app and took very little time to secure the truck.
Carlas ECheck out and return was smooth and fast!
Russell M