Didn’t have the equipment I ordered sent me to a different store to pick up the equipment I needed
SAMUEL S
Customer Reviews for Sims Auto Care
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The staff member was so kind and helpful. He went above and beyond in his service. Excellent customer service.
KIARA BWas going to bring from Glenwood to Kankakee to drop off was told it would be much more should not be much more it's not that far from other locations will be the same price of $28
JOHN MBrad was absolutely amazing! I want to thank him again!!
Denise MThey made the whole process easy and painless
Jessica CWas not happy with the guy Brad who worked with me when I picked up the truck. He had a little additue. Also the truck was dirty. Had cigar wrappers in the truck plus napkins in truck. Plus it look like pop was spilled all over the dash board. We threw away garbage swept in side but did not clean dash board.
Tina CEverything was good I had no problems or issues.
Michael SNo improvements needed.
Lawrence WA++ Service & Equipment
Sam SHave more than one motorcycle trailer on-site
Michael SGreat people to work with!
Lucio GI have dealt with them before and they’re always good.
Eric PI got help quick. I received good service. It is a small car repair place that was not visually appealing, but did the trick.
JAMES Weverything from start to finish was excellent
JIM HBrad and Jerry are excellent fellas
James MRepresentative was very helpful and made the pick up and drop process very quick and simple.
Cesar AJust keep doing what you are doing, treating this older lady kindly and explaining everything a couple of times was a great help thank you again
Gayle DThe facility was everything I expected. No complaints!
Linda SGreat customer service A+service
Daniel ABrad Starr and Jerry Simms are great 👍 always have had great customer service from them.
James MThe folks in Kankakee were amazing! So helpful and caring. Our experience in MA was also wonderful. Thank you.
Julie FVery friendly and helpful!
Scott OAwesome service, and very quick! Thank you!
Terry LEverything was satisfactory!!!
Patricia HAll good
RUSTY HGreat delivery - awesome, customer focused staff. I'll use them when I move from here -- no doubt!
Earl FThis is the second time we have rented from this location. Both times they have been very professional and courteous. We will definitely use them again.
MATTHEW AExcellent
Scott MAmazing Customer service
DANA Mthe guy that helped me connect to the trailer was very helpful and friendly
JAMES RAppreciate this business 100% and would recommend to everyone i know thank you so much for trailer rentle
WILLIAM HFriendly & excellent staff
MARCELLA GJust keep doing what you are doing ok cause your team was very helpful accommodating and very professional
WILLIAM JVery happy everything went very smooth
DAVID LNothing everything was great
STEVEN M