Customer Reviews for Sims Auto Care
(U-Haul Neighborhood Dealer)

67 reviews

603 N 5th Ave   Kankakee, IL 60901

(815) 929-0933

Office Hours

  • Mon-Sun: Closed

Services at this Location:

Contact Us

(815) 929-0933

603 N 5th Ave
Kankakee, IL 60901

Services at this Location:

Office Hours

  • Mon-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

Didn’t have the equipment I ordered sent me to a different store to pick up the equipment I needed

SAMUEL S 
Rating:
5.0

The staff member was so kind and helpful. He went above and beyond in his service. Excellent customer service.

KIARA B 
Rating:
4.0

Was going to bring from Glenwood to Kankakee to drop off was told it would be much more should not be much more it's not that far from other locations will be the same price of $28

JOHN M 
Rating:
5.0

Brad was absolutely amazing! I want to thank him again!!

Denise M 
Rating:
5.0

Customer did not leave a comment.

Michele N 
Rating:
5.0

They made the whole process easy and painless

Jessica C 
Rating:
3.0

Was not happy with the guy Brad who worked with me when I picked up the truck. He had a little additue. Also the truck was dirty. Had cigar wrappers in the truck plus napkins in truck. Plus it look like pop was spilled all over the dash board. We threw away garbage swept in side but did not clean dash board.

Tina C 
Rating:
5.0

Customer did not leave a comment.

Jim C 
Rating:
5.0

Customer did not leave a comment.

Bryan S 
Rating:
5.0

Everything was good I had no problems or issues.

Michael S 
Rating:
5.0

No improvements needed.

Lawrence W 
Rating:
5.0

A++ Service & Equipment

Sam S 
Rating:
5.0

Customer did not leave a comment.

Corey P 
Rating:
5.0

Customer did not leave a comment.

jerry s 
Rating:
5.0

Customer did not leave a comment.

LOWELL S 
Rating:
5.0

Customer did not leave a comment.

Joseph K 
Rating:
5.0

Have more than one motorcycle trailer on-site

Michael S 
Rating:
5.0

Customer did not leave a comment.

Mike P 
Rating:
5.0

Customer did not leave a comment.

Jennifer M 
Rating:
5.0

Great people to work with!

Lucio G 
Rating:
5.0

I have dealt with them before and they’re always good.

Eric P 
Rating:
5.0

Customer did not leave a comment.

Cindy B 
Rating:
5.0

Customer did not leave a comment.

darold t 
Rating:
5.0

Customer did not leave a comment.

Susan B 
Rating:
5.0

Customer did not leave a comment.

Margaret H 
Rating:
4.0

I got help quick. I received good service. It is a small car repair place that was not visually appealing, but did the trick.

JAMES W 
Rating:
5.0

everything from start to finish was excellent

JIM H 
Rating:
5.0

Brad and Jerry are excellent fellas

James M 
Rating:
5.0

Representative was very helpful and made the pick up and drop process very quick and simple.

Cesar A 
Rating:
5.0

Customer did not leave a comment.

Bradley S 
Rating:
5.0

Just keep doing what you are doing, treating this older lady kindly and explaining everything a couple of times was a great help thank you again

Gayle D 
Rating:
5.0

Customer did not leave a comment.

DINNIS K 
Rating:
5.0

The facility was everything I expected. No complaints!

Linda S 
Rating:
5.0

Great customer service A+service

Daniel A 
Rating:
5.0

Customer did not leave a comment.

Lisa M 
Rating:
5.0

Customer did not leave a comment.

BRAD S 
Rating:
5.0

Brad Starr and Jerry Simms are great 👍 always have had great customer service from them.

James M 
Rating:
5.0

Customer did not leave a comment.

JOHN K 
Rating:
5.0

Customer did not leave a comment.

Steve C 
Rating:
5.0

Customer did not leave a comment.

Jack K 
Rating:
4.0

Customer did not leave a comment.

GAIL O 
Rating:
5.0

The folks in Kankakee were amazing! So helpful and caring. Our experience in MA was also wonderful. Thank you.

Julie F 
Rating:
5.0

Customer did not leave a comment.

Anthony D 
Rating:
5.0

Customer did not leave a comment.

Douglas F 
Rating:
5.0

Customer did not leave a comment.

Anthony M 
Rating:
3.0

Customer did not leave a comment.

Karen Z 
Rating:
5.0

Very friendly and helpful!

Scott O 
Rating:
5.0

Awesome service, and very quick! Thank you!

Terry L 
Rating:
5.0

Customer did not leave a comment.

Tami T 
Rating:
4.0

Everything was satisfactory!!!

Patricia H 
Rating:
5.0

Customer did not leave a comment.

BRAD S 
Rating:
5.0

All good

RUSTY H 
Rating:
5.0

Great delivery - awesome, customer focused staff. I'll use them when I move from here -- no doubt!

Earl F 
Rating:
4.0

Customer did not leave a comment.

Leah W 
Rating:
5.0

Customer did not leave a comment.

RUSTY H 
Rating:
5.0

This is the second time we have rented from this location. Both times they have been very professional and courteous. We will definitely use them again.

MATTHEW A 
Rating:
5.0

Excellent

Scott M 
Rating:
5.0

Amazing Customer service

DANA M 
Rating:
5.0

the guy that helped me connect to the trailer was very helpful and friendly

JAMES R 
Rating:
5.0

Customer did not leave a comment.

VIRGINIA D 
Rating:
5.0

Appreciate this business 100% and would recommend to everyone i know thank you so much for trailer rentle

WILLIAM H 
Rating:
5.0

Friendly & excellent staff

MARCELLA G 
Rating:
5.0

Just keep doing what you are doing ok cause your team was very helpful accommodating and very professional

WILLIAM J 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY F 
Rating:
5.0

Very happy everything went very smooth

DAVID L 
Rating:
5.0

Customer did not leave a comment.

SARAH Y 
Rating:
5.0

Nothing everything was great

STEVEN M 
No reviews have been submitted for this location.
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