Customer Reviews for Smokin Pipes LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Smokin Pipes LLC

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Danielle V.
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Just the issue with dirtness and door

Penny S.
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The rental and location were very helpful, but I have some improvement recommendations for the website. I originally selected this service because I thought I would be able to get a free month rental for storage. My original quote online had that. I ended up renting a van becuase I wasn't sure I could drive the bigger truck. My online quote changed after I rented the van and I was advised the free storage is only for certain truck rentals. I had delay in the stuff I had to pick up, but I still wanted to rent the unit for the next time I would be able to pick the equipment. It would have been nice to know that before I rented and spent about $250 on the rental and did not get the storage unit. Also, the van I had did not show the mileage because it had a sensor issue that was known. I went way over the mileage and I think I could have kept better track if the sensor was fixed. Also when the client does a online quote the estimated mileage could easily be calculated to show a real rental price. It was quite a surprise to see a total of over 200 when I thought I was going to rent the van and the storage unit for under $100 on the quote provided online. I selected a storage unit in another county. It would have been nice to know the price would have been higher based on the to rental location (holiday) and the storage location selected( brooksville). When I picked up the van rental the store did inform me of the miles and helped me try to determine a good estimate, which then changed to $120 when I picked up the vehicle. It I can still get a unit for the 1st month free please let know as I still need to move stuff on Saturday the 5th. Thanks Penny

chris G.
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Customer did not leave a comment.

Shaughn R.
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Customer did not leave a comment.

John H.
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Nice guy's. Helpful and pleasant.

Jacquelyn C.
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Customer did not leave a comment.

Cory L.
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“Smokin Pipes” provided thee absolute worst experience I have ever had with “U-haul” the employees were constantly dropping the F bomb and having side conversations as I was trying to check in for my rental pick up. Very un professional with no sense of urgency. The two employees were continuously bad mouthing the person whom owns the store. Very awkward for me and my husband to stand there and hear it all as we were waiting for our rental truck. Not sure why U-haul would want to be affiliated with this business. Over all it was a terrible experience and I would never recommend anyone to use that location.

Lorraine G.
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Customer did not leave a comment.

JAMES G.
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Make sure that employee checks the trucks for correct mileage and fuel level. Use a printer that you can actually read when contract is printed

Cathrine S.
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Customer did not leave a comment.

Ariel B.
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Customer did not leave a comment.

Gail K.
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Manager was wonderful and went above and beyond for me while I had a major crisis going on in the hospital and at home which required the use of the truck... I will never forget Chris's kindness...

Georgia S.
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Customer did not leave a comment.

Gary W.
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Hitch ball/ball mount were not provided until the truck was returned. I had to buy my own in the meantime. Discussing the need ahead of time did not work, even though the business promised it would be available at rental time (was not). Lack of communication between employees was prevalent.

Sherrillann K.
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Nothing, thank you for your kindness and professionalism ???????????????

john V.
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Was in and out, 15 minutes max. Return was fast less than 5 minutes. Rep was friendly and a pleasure to deal with. We would recommend to all.

Greg K.
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Customer did not leave a comment.

Dale S.
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Employee had no idea what he was doing . He didn't know how to do paperwork at all ,took 45 minutes to get checked in and paperwork still wasn't right.

dan R.
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I want you to read the name of this guy's business. It's a head shop that specializes in bongs. The person who rented me the truck was barely capable, and at the end of it all, he incorrectly charged me. When I told him the charge was wrong, he had a panic look on his face. He was obviously incapable of performing even basic functions of the truck rental computer. Look, I like a little herb myself sometimes, but super stoners in a head shop might not be an ideal location for a truck rental. Just sayin'.

Alexia C.
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Excellent customer service

No reviews have been submitted for this location.

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