Customer Reviews for Son of a Junkman Calera
(U-Haul Neighborhood Dealer)

37 reviews

8142 US Hwy 31   Calera, AL 35040

(205) 690-4543

Office Hours

  • Mon-Fri: 8:30 am–4:30 pm
  • Sat: 8:30 am–2 pm
  • Sun: Closed
Special Operating Hours
  • 5/27/2024: Closed

Services at this Location:

Contact Us

(205) 690-4543

8142 US Hwy 31
Calera, AL 35040

Services at this Location:

Office Hours

  • Mon-Fri: 8:30 am–4:30 pm
  • Sat: 8:30 am–2 pm
  • Sun: Closed
Special Operating Hours
  • 5/27/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Wanda F 
Rating:
3.0

Returned uhaul is same condition as we picked it up. Charged us for fuel and it was where it was when we picked it up. We have pictures to prove it. Just took keys, didn't say anything to us. Kinda rude.

Rebecca G 
Rating:
5.0

Customer did not leave a comment.

Angela K 
Rating:
1.0

Per the website, truck initially rented at closer site however they no later Niger carry U-Haul and central office moved to 25 miles out of way contributing to more mileage. Spoke to 3 people and extra mileage not to be charged but final bill charged! Reimburse now.

Lisa M 
Rating:
4.0

Customer did not leave a comment.

karl k 
Rating:
5.0

Let customers drop off at any location at no extra fee

Justin C 
Rating:
5.0

Customer did not leave a comment.

Kirk R 
Rating:
5.0

Very professional customer service representative

Kelvin C 
Rating:
4.0

Customer did not leave a comment.

John W 
Rating:
5.0

Customer did not leave a comment.

MICHAEL D 
Rating:
3.0

Friendly service

Don M 
Rating:
5.0

Customer did not leave a comment.

John W 
Rating:
5.0

From the gentleman that patiently helped me figure out a Uhaul mobile pickup problem for over 30 minutes to Stephanie(?) who could not have been more accommodating and helpful with some questions that I had later in the day I highly recommend Son of a Junkman!!! They do business the right way and I will certainly be back even if it is just to browse around the store!

Robert W 
Rating:
5.0

Customer did not leave a comment.

RODERIGAS L 
Rating:
5.0

Customer did not leave a comment.

Tilette S 
Rating:
5.0

Very nice staff! Easy to deal with.

Leonard M 
Rating:
5.0

Customer did not leave a comment.

Kendal F 
Rating:
1.0

Please refund me the $50 I had to pay for someone to come from another city to help me load the truck because all the ordered dollies were missing from the truck when I picked up 24/7 at 7am. If you need receipt for the payment I made, just let me know.

Kermit D 
Rating:
3.0

The blankets I reserved were not there and I had to drive 15 miles out of my way

Henry S 
Rating:
3.0

Nothing

Teresa E 
Rating:
5.0

The folks at this U-Haul location were professional, efficient and very pleasant to work with from the first time I called throughout the entire process. I highly recommend them!

Bernadine P 
Rating:
3.0

When I bring equipment back log it in that day , not 2 days after , very unsatisfied charged my card with extra fees , not satisfied

STEPHANIE J 
Rating:
4.0

Customer did not leave a comment.

David W 
Rating:
2.0

This was the worst customer service experience I have ever had. I was told I would receive credit if I turned the truck in early. The truck was returned 2 days early and I didn’t receive any credit. I was told the staff made a mistake and it was my problem and to get over it. I was also told if I didn’t like what I was told to contact uhaul directly which I did. I spoke with customer service and was told a manager with call me back after lunch. It has been 3 days and no call. I will never rent thru uhaul again . I will never recommend uhaul to anyone. This is pathetic

Tammy G 
Rating:
5.0

Customer did not leave a comment.

jaleesia p 
Rating:
1.0

I had a flat tire on yall traler its took them almost 3 hours to come and fixed it I had. My 15 months Daughter, and it was like, 98° outside. No the Worst service I ever had.

Justin J 
Rating:
1.0

This was not as bad the drop box was hard to find. 10 out of 10 would not recommend uhaul

Jacob W 
Rating:
5.0

They went overboard to help us!

Leif M 
Rating:
4.0

Customer did not leave a comment.

Kenneth H 
Rating:
5.0

Wonderful wonderful wonderful

Leif M 
Rating:
5.0

Excellent!

Leif M 
Rating:
5.0

Customer did not leave a comment.

rebecca b 
Rating:
4.0

Customer did not leave a comment.

Raymond A 
Rating:
5.0

Nothing the experience nice was great!!!!

Damiano R 
Rating:
3.0

Customer did not leave a comment.

RODERIGAS L 
Rating:
5.0

Customer did not leave a comment.

John C 
Rating:
5.0

Customer did not leave a comment.

allen e 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top