Customer Reviews for Southern Oregon Custom Automotive

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Southern Oregon Custom Automotive

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jason H. on

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Customer did not leave a comment.

Fred W. on

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Fast, efficient and great attitude.

john B. on

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Very good service. Will do business with this location a lot in the furure.

Amy C. on

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Not the best truck of theirs that I've rented, but it was sound, clean and performed. That truck was older, and had a lot of play in the wheel. I've rented from this location at least three other times. I'm very happy with their service.

MARI D. on

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nothing

Seth D. on

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Easy to get to on the bus from Ashland. Unfortunately the reception is not the best here so I would not recommend using the U-Haul web app, it will take forever and is not well designed anyway. Just go inside and rent it the old fashioned way.

Shari M. on

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Douglas O. on

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When I arrived in Ashland I get a notification from you that my drop off location has changed to a different town. So, not only do I have my pickup location changed the day before my rental to accommodate your company. The drop off location gets changed also to accommodate your company. You might try giving the renter a break in some way when they do your job for your company?

sherry Y. on

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We originally reserved a 20 ft at the Phoenix, OR location , U-Haul called and said they didn't have any at that location, so we went with a 26 ft at the Talent location for 3:00 for the price of the 20 ft, that part was nice. Arrive at the Talent location an hour early, trucks not there, which is fine, we were early. Left came back at 3:30, still no truck. 4 pm still no truck. There was a 15 ft sitting there and being pressed for time we just rented that, we really needed more room, but we had to get something. Paid only $4 less for the 15 ft, no other compensation. The guy there was super nice, but U-Haul should not reserve trucks if they don't have them right there or know they will be there. Stressful situation. Please fix this issue.

Mary M. on

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Maybe have it available at the time it was suposed to I scheduled a 9AM pick up and wasnt able to get the truck until after 11 AM which made me late leaving on a scheduled Appointment I had over 6 Hr.s away

Tabitha G. on

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Staff was extremely quick, polite and professional. I would definitely recommend this place to anyone in need of moving services.

Linda B. on

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Amy C. on

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Andrew S. on

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Kristyn P. on

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CHARLIE N. on

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Colleen M. on

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Larry A. on

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I drove the truck a total of 18 miles and was charged more than $27 for gasoline. That’s outrageous.

Britta W. on

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Tanya S. on

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Gerald Jacob C. on

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Joan B. on

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Victoria P. on

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Theyvreallyvhelped me out last minute.

MICHAEL H. on

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Steve is a brand new neighborhood dealer and he was engaging and pleasant and helpful. We returned the truck clean out of respect for him and the next customer. Steve is great.