Customer Reviews for Sparta Gold & Silver Exchange
(U-Haul Neighborhood Dealer)

7 reviews

7026 State Hwy 16   Sparta, WI 54656

(608) 696-5397

Office Hours

  • Mon-Sat: 10 am - 5 pm
  • Sun: 12 pm - 4 pm
Special Operating Hours
  • 10/4/2025: Closed

Services at this Location:

Contact Us

(608) 696-5397

7026 State Hwy 16
Sparta, WI 54656

Services at this Location:

Office Hours

  • Mon-Sat: 10 am - 5 pm
  • Sun: 12 pm - 4 pm
Special Operating Hours
  • 10/4/2025: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

Business was supposed to open at 10am. I was there at 10am for pickup, and the shop was not open. I made 2 calls where I had to leave messages. It was about 1120 before anyone showed up. He had to call for help to issue the unit because I do not have a smartphone. We finally got it ready to go at about noon. On the return, business opens at noon, but no one there when I dropped it off, so I called to let someone know it had been returned. Then, over a week later, I get a call from a UHaul office, wondering if I had returned the unit. I've never had this much trouble with any other outlet, and I will not be using them again.

Brian A 
Rating:
2.0

Customer did not leave a comment.

Darren E 
Rating:
2.0

No one there - even tho hours of operation said they were open??? no clear location to park trailers. Lot is uneven, gravel and slope caused trailer to slide in ditch - in trying to save it, I pulled a back muscle. Also, tried to drop off in La Crosse as requested- they would not take and I had to drive an extra hour to get to this place.

Michael G 
Rating:
1.0

U-Haul was going to make me drive 2 hours from my original pickup location, would have been impossible to make happen, the communication is terrible, app needs improvement, and the prices are too high. Get a grip U-Haul

Derek S 
Rating:
5.0

Customer did not leave a comment.

TAYLOR O 
Rating:
5.0

Customer did not leave a comment.

TAYLOR O 
Rating:
4.0

Customer did not leave a comment.

KERRY K 
No reviews have been submitted for this location.
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