Customer Reviews for Springs Auto & Truck Service Center

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Springs Auto & Truck Service Center

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Brent M. on

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Customer did not leave a comment.

SANDRA B. on

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My complete order was jacked up, last minute notifications, wrong addresses and destinations, and excess 310 miles combined with the normal 210, wanted to charge me for excess mileage when Uhaul was the one who screwed it up, I regret cancelling Penske for Uhaul, and then they wanted to charge me per mile for a roundtrip when it was already 310 in excess. the 4 hour trip became a ten hour trip. NEVER AGAIN, and I am writing to corporate. How can I unload the truck with a car on the back, or drop a car in one location and the truck in another....what about my vehicle, who's gonna drive that? Uhaul is incompetent, their last minute texts on my phone is obvious of that, they had no clue and caused me extra miles on my personal vehicle, a wasted day and undue stress and a loud argument with the Cali Uhaul regarding added on charges due to Uhaul themselves.

Sylvia M. on

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If a customer drops the equipment off and pays you with cash on the spot for everything. Can you please return the money back to their account ASAP because when you are moving you really don't have any money to just sit around...you sometimes just need a little food or gas to make it to the next stop, but I understand big corporations don't tend to think that way because you have all you need to live while we try to make it from day to day.

clarence n. on

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Kelly H. on

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Friendly and efficient

Stephanie M. on

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ROBIN H. on

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Katie was great to deal with and so was Cali. The distributor was not but Katie took care of it for me and I was on my way. This is the only company I will rent a truck from, they are the best.

Allen C. on

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Do an inspection of the vehicle like you are suppose to. A half flat tire is pretty noticable.

Jack E. on

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Proffesional!

ANDREA T. on

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I have already submitted a detailed feedback to customer service.

RANDY K. on

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Alan H. on

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Business name not on outside of building.

Justin A. on

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Customer did not leave a comment.