Customer Reviews for STEINMAN AUTO SERVICE
(U-Haul Neighborhood Dealer)

23 reviews

10362 Product Dr   Machesney Park, IL 61115

(815) 977-9029

Hours

  • Mon–Fri
    8:30 am–5 pm
  • Sat–Sun
    Closed

Services at this Location:

Contact Us

(815) 977-9029

10362 Product Dr
Machesney Park, IL 61115

Services at this Location:

Hours

  • Mon–Fri
    8:30 am–5 pm
  • Sat–Sun
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

They were great. They helped hook up the trailer and made sure all our lights were working. I also asked them to fill a low tire, they did one better and checked and filled all 4 tires for me. They were very friendly and helpful.

Kim S. 
Rating:
2.0

Customer did not leave a comment.

stephen L. 
Rating:
5.0

Customer did not leave a comment.

Harry L. 
Rating:
1.0

Yhe location is fine it's ripping me off on a toll i told you I already paid. I will be contesting the charge with my credit card

Phillip C. 
Rating:
5.0

Customer did not leave a comment.

Jioji V. 
Rating:
4.0

Was charged for moving blankets but none were in the truck

James C. 
Rating:
5.0

Customer did not leave a comment.

JIOJI V. 
Rating:
1.0

Customer did not leave a comment.

Mark N. 
Rating:
5.0

Customer did not leave a comment.

Mike K. 
Rating:
5.0

Very pleasant and helpful owner of the shop where this uhaul was located. Would definitely recommend going through this place again.

Jacob Z. 
Rating:
5.0

I see no need for improvement. My experiences have run smoothly.

Cari J. 
Rating:
5.0

Customer did not leave a comment.

Deborah A. 
Rating:
1.0

I used the app to rent a vehicle which I used before for a diferent location and had NO problems. Van was backed in 1 ft from a fence with weeds 3ft high. Uhaul CS service kept telling me the lock box was on the back of the van...it was NOT. After being transferred to another CS rep, the lock box was eventually found on the building. The one for the vehicle I rented was about 2 feet above my head ( I'm 5'6") and I had to enter a code from an upside down pad lock at the top of the box. Very awkward position. There was NO decent place to park my car. Lot was gravel with weeds. Van was dirty and had used chewing gum stuck to the dash...also stunk. Horrible experience !

MARY W. 
Rating:
5.0

Nothing I can think of. John and his employees are courteous and professional and very friendly. I will rent from no other UHaul around here.

cary C. 
Rating:
3.0

It was a little difficult to locate and set way back, but it worked out fine.

Jonathan P. 
Rating:
5.0

Customer did not leave a comment.

Michael K. 
Rating:
5.0

Nice everything

Yesania Q. 
Rating:
1.0

Customer did not leave a comment.

MARK V. 
Rating:
5.0

Customer did not leave a comment.

STEVE G. 
Rating:
3.0

Customer did not leave a comment.

Kyle M. 
Rating:
5.0

Customer did not leave a comment.

tom R. 
Rating:
5.0

Customer did not leave a comment.

Kelli K. 
Rating:
5.0

The owner was very cordial and extremely helpful. I will rent from this location again, for sure!

Richard D. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

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