Customer did not leave a comment.Demetri M.
Customer Reviews for Storage Plus of Old Katy
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Not blaming the local store, but the overall experience was terrible. Rented a truck for 3 hours. Started with 1/2 tank of gas. Drive a total of 48 miles. The check engine light came on. The tank gauge dropped to empty. I refueled almost 20 gallons which filled the 38 gallon tank letting me know it still had gas in it before I refilled. I explained this to uhaul but they still charged me a penalty for an empty tank. And to refuel. And other nonsense. The area manger made this decision. My option to avoid this was to wait hours for roadside assistance to come verify the truth even though I returned the vehicle and we were waking distance from gas pumps. Worst experience tenting ever.WILLIAM VERNON J B.
Very friendly ,. Helpful ,. Happy Great folksWILLIAM KEITH R.
Customer did not leave a comment.TERREL M.
Customer did not leave a comment.LUAY S.
Customer did not leave a comment.Jeff Z.
Everything was great.Michelle J.
Customer did not leave a comment.Christopher S.
Customer did not leave a comment.Jimmie D.
There was damage on truck that wasn't marked or recorded..the truck was dirty and upon return they tried to charge me over 1000 miles in driving when I only drove 12Marco R.
Don't rent from UHAUL!Xiomara M.
Customer did not leave a comment.Leonard D.
Excellent staff and very professionalScott R.
Customer did not leave a comment.Michelle W.
Customer did not leave a comment.Lucas P.