Customer Reviews for Storage Plus of Old Katy
(U-Haul Neighborhood Dealer)

15 reviews

5310 E 5th St   Katy, TX 77493

(281) 769-8829

Location Hours

  • Mon-Sat: 9:30 am - 5:30 pm
  • Sun: 1 pm - 5 pm

Services at this Location:

Contact Us

(281) 769-8829

5310 E 5th St
Katy, TX 77493

Services at this Location:

Location Hours

  • Mon-Sat: 9:30 am - 5:30 pm
  • Sun: 1 pm - 5 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Demetri M. 
Rating:
1.0

Not blaming the local store, but the overall experience was terrible. Rented a truck for 3 hours. Started with 1/2 tank of gas. Drive a total of 48 miles. The check engine light came on. The tank gauge dropped to empty. I refueled almost 20 gallons which filled the 38 gallon tank letting me know it still had gas in it before I refilled. I explained this to uhaul but they still charged me a penalty for an empty tank. And to refuel. And other nonsense. The area manger made this decision. My option to avoid this was to wait hours for roadside assistance to come verify the truth even though I returned the vehicle and we were waking distance from gas pumps. Worst experience tenting ever.

WILLIAM VERNON J B. 
Rating:
5.0

Very friendly ,. Helpful ,. Happy Great folks

WILLIAM KEITH R. 
Rating:
5.0

Customer did not leave a comment.

TERREL M. 
Rating:
1.0

Customer did not leave a comment.

LUAY S. 
Rating:
5.0

Customer did not leave a comment.

Jeff Z. 
Rating:
5.0

Everything was great.

Michelle J. 
Rating:
5.0

Customer did not leave a comment.

Christopher S. 
Rating:
5.0

Customer did not leave a comment.

Jimmie D. 
Rating:
1.0

There was damage on truck that wasn't marked or recorded..the truck was dirty and upon return they tried to charge me over 1000 miles in driving when I only drove 12

Marco R. 
Rating:
1.0

Don't rent from UHAUL!

Xiomara M. 
Rating:
5.0

Customer did not leave a comment.

Leonard D. 
Rating:
5.0

Excellent staff and very professional

Scott R. 
Rating:
5.0

Customer did not leave a comment.

Michelle W. 
Rating:
5.0

Customer did not leave a comment.

Lucas P. 
No reviews have been submitted for this location.

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