I only needed a 1 day rental but it forced me to pay for 2 so im not happy about that.
Customer Reviews for Storage Solutions of Tifton
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Storage Solutions of Tifton
Very friendly
The young lady who works there is professional, friendly and has a heart of gold. I will DEFINITELY be back again. I can't remember her name but she was working 6-2-20 @ 0900.
We have had dealing with the Tifton GA location previously and she always does an excellent job.
I paid for 3 dolly's and there was only one in the truck. Otherwise I would have rated this experience as an Excellent.
Great service and personal
Quick and friendly service.
The woman who helped me was so helpful and kind. She was amazing.
Great customer service.
Keep plenty of rentals.
Was advised to wait until Day we needed to get the storage unit. When we got to the rental the next morning it was closed with no note on the door stating why. We had help to unload our truck that we didn't have on Monday. We were puzzled as to why the clerk suggested waiting to get storage unit when we were dropping off our belongings the next day and no one was there.
Travel plan was delay due to the incompetence of your staff members at pickup location and delivery location. Mr. Poe needs to be relieve of his job because he is not ONLY a racist but a very unpleasant/unprofessional individual,
Very respectful and attentive.
the experience checking in and out online needs to be streamlined. Too many steps. Does not work correctly every time.
Shanna is the best!!!
The whole experience was great! She was awesome!
Dropped off after hours., easy drop off .
Staff is always helpful and makes renting a pleasant experieince
A great place to deal with.
All was good. Professional and friendly.
I love the lady that runs this place. She always make me feel like a friend or family. I will never rent from another location just so I can deal with her.
Love this location so much I will never go anywhere else! She is amazing
The lady at the counter was amazing!!! So fun to deal with and a joy to be around. I will always use this location not only for the quality but the customer service.
nothing, needed to be added. Office person was extremely professional, office was very clean so was equipment. She went over the contract and equipment insurance with me would rate that location ***** 5stars.
Had trouble figuring out what the procedure was for drop off. Kept thinking I was not doing something right. Finally called Tifton office and they explained it. Kept thinking I was doing something wrong and worried the last few days that Uhaul had no record of me returning the trailer on time. More procedures in a written form at time of rental would have helped, for drop off.
The lady in the office was wonderful. Very helpful!
after hours
Very nice and helpful. Thanks
They didn't have what I order and I had to accept something eles and it did not work because it was not big enough so I call the store right back and informed them I am on the way back with it and still charge me for one day even after all that happen that was not fare to me as a new customer and will like my 29.99 back on my card and I was told that the rest on my money will be mail to me when I used my card on the 23nd can someone call me back.
Didn't get my final reciept.
Shannon was Great!!! Thanks
Just try to understand the customer needs and respect the his/here schedule
Went to one location and they sent me to another location. Was Scheduled for the first place and was sent to another location.
All good
The manager of the establishment was awesome! Very helpful and speedy service! Best Uhaul experience ever!!!
Calling the first time required 25 minutes of hold time. After receiving the location and arrival one no was there and posted not returning til the 5th. Calling the second time required 20 minutes of hold time and the operator didn't assure me of any thing. I left the Trailor inside a secure area and hoped it would be ok.
Great experience.
I will use them again when my daughters move away for grad school. Very professional and the nicest people you could ever meet. I would recommend them to anyone.
send the how to check out and return info in an email..
Trailer was full of dirt and sand. Pre registered and could not get system to allow me to get my key. Took another hour out side in heat for me to get my key. Corporate on phone was great. I accidentally over filled my gas tank on returning the truck and want to be reembursed.
This is nice place
Very prompt and easy return.
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