Customer Reviews for StorageBear

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of StorageBear

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gary Z.
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The service was horrible. I wasn't shown the back and then charged extra for dirt which did not come from moving boxes out of a house, plus 1 pop can a 1 mask. The gas was replaced yet he charged extra for that as well.

Charles J.
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The check out of the vehicle was great but I was told that when the vehicle was returned the attendant wanted to charge a $25 cleaning g fee and he never opened the back of the truck during checkout to see that it was not clean. He also went over the vehicle with a fine tooth comb i. way more detail that when it was checked out. Will not rent here again.

Thomas S.
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Customer did not leave a comment.

Jonathan B.
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I checked in online, but spent 30 minutes at location while he tried on the uhaul website to get me to pay $27 tax.

Angus M.
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Customer did not leave a comment.

Wyatt S.
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Customer did not leave a comment.

Neeve L.
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Customer did not leave a comment.

Remy K.
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Customer did not leave a comment.

Scott D.
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We we given wrong address for drop off but proper location clerk stayed after closing and waited for us. Cudos to him.

moreen O.
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Customer did not leave a comment.

Mary H.
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The truck rental went very smoothly. The two fellas at the storage office were very friendly and helpful. I would recommend the storage facility as well as the haul truck rental. Thank you

JOHN W.
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Location was not location requested. I had done online booking more than 2 months prior with the assumption that would ensure that would be arranged. Was inconvenient to have to drive extra 30 minutes to pick up.

Rick W.
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There were no visible signs to say it was a uhaul drop off. The only way we knew where it was on the street was the fact that we happened to glance down that street and saw uhaul trucks parked along the street. Even when we pulled up to it (after sitting for two minutes trying to turn left onto the side street), the only other thing that gave it away was the little return key box. There is no parking lot for the returns, only street parking. Also the men's work desks were way too far back from the front door and they were not visible when first walking in. I thought it was an empty, locked office. If we hadn't google mapped it before we headed out, we probably would not have found it. At least put a decent size sign out. Not a great location.

Spencer W.
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Customer did not leave a comment.

Erin S.
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We return the U-Haul swept out nice yet we were still charged a cleaning fee. It was left how we picked it up. I've never been charged a fee before. Unfortunately I am going to look into budget next time we move. I will never get a truck from this location again

April G.
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I was in a hurry to return a helper to lake country to his job and the guy at Storage bear asked me to check the lights for him. When I was told I could just drop it off after hours with no worries.

Craig B.
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Customer did not leave a comment.

MICHAEL S.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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