Customer Reviews for Sugar Shack Printing Events
(U-Haul Neighborhood Dealer)

40 reviews

48 Fair St   Newnan, GA 30263

(678) 423-8572

Location Hours

  • Mon-Sat: 9 am - 5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(678) 423-8572

48 Fair St
Newnan, GA 30263

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

nillie G. 
Rating:
3.0

Customer did not leave a comment.

Robert H. 
Rating:
5.0

Customer did not leave a comment.

NEAL W. 
Rating:
5.0

Customer did not leave a comment.

Derrick S. 
Rating:
3.0

Not much space to park. Two trucks were being returned at the same time.

PATRICIA W. 
Rating:
4.0

Customer did not leave a comment.

ANN C. 
Rating:
5.0

I was supposed to pick up my truck and transport in Roanoke, AL, but could only pick up the truck as the transport had been stolen. I was sent to this location to pick up the transport. When I arrived, the one on my contract was not at this location, however there was one on the lit that was not in their inventory. Chy went out of her way to make sure that I was taken care of and had what I needed. She was very professional and pleasant. Thank you, Chy, for turning a poor experiance into something very positive.

Kathleen L. 
Rating:
5.0

Customer did not leave a comment.

MARY R. 
Rating:
1.0

Was charged $170.00 for an in town 26 foot truck when I ordered a $40.00 20 foot truck. They did not have a 20 foot so I got a 17 foot. I went less than 10 miles and filled the tank back to the proper line. They charged me for gas. The website was down when I returned the truck so I had to pay the extra $20.00 for them to check it in. I've called numerous times and no one will explain to me why I was charged $170.00 for a truck I did not rent. When it was only supposed to be $39.99.

SUE C. 
Rating:
4.0

Customer did not leave a comment.

KELLY B. 
Rating:
1.0

Customer did not leave a comment.

MORGAN E. 
Rating:
5.0

Customer did not leave a comment.

Terry C. 
Rating:
5.0

Customer did not leave a comment.

STEPHANIE K. 
Rating:
5.0

Customer did not leave a comment.

AMANDA M. 
Rating:
5.0

I just wanted to tell you thanks for the rental everything overall was great it's just the truck may need a little maintenance because it was going slow even at speed limit and it felt as though it was about to break down but other than that Customer Service was excellent the price was very reasonable I will using this location again and I will also refer my friends

SONYA F. 
Rating:
5.0

No complaints , everything was nice and your sales people were great !

WILLIAM H. 
Rating:
5.0

Customer did not leave a comment.

Stacy N. 
Rating:
2.0

not a nice area.

Charles N. 
Rating:
4.0

Customer did not leave a comment.

Cyril F. 
Rating:
1.0

First your online system allowed me to book a truck 30 minutes before the location even opened. Secondly and no fault of Uhaul the staff was late showing up to open. Which further delayed my plans for the day. And lastly truck for the most part was good to go, except for some split coffee that left a sticky residue.

SPENCER C. 
Rating:
5.0

Customer did not leave a comment.

MARY R. 
Rating:
5.0

Customer did not leave a comment.

Joe M. 
Rating:
5.0

Nothing customer service was great

MACHERI G. 
Rating:
2.0

I arrived for my scheduled pick up time of 0900, no one was there. I had to call the facility, they person said they don't open till 10am. He did come into the store about 15mins later. He was very u happy about the situation! When I pulled my car into the auto transporter, he didn't bother placing the nets around the wheels. I asked him about this, he told me they were not supposed to be around the wheels. I knew this was not correct and pushed the issue. He kept down playing it, telling me it was fine and good to go. I felt he did not want to help me. I felt the way he spoke to me and treated me was rude, unprofessional, racist and sexist! I believe had I been a black man, he would not have treated me in such a way!! I would not recommend this location! I've not used u-haul in a long time, and I thought I'd give another try. I will return to using budget and Penske for my transporting needs in the future. I will also be sharing my experience with the moms and women's groups in that area, so that no one else needs to be treated in such a way. I hate to think about what would have happen on the long transport had I not moved my car later and placed the straps around the wheels and secured the car!

Abigail G. 
Rating:
3.0

I was very disappointed with the truck I was given, but due to time and availability I had no other choice but to accept it! The windshield had several major cracks in it! They extended from the driver's side to the passenger side! That's not exercising safety at all!!! Just not acceptable for a national copy such as yourself! And while the inside was descent, the external was dirty! Then the maintenance, it sounded as if it was break down at any given time and a few times it was hard to get it started so we left it running as not to get stranded!!! Just disappointed!!! Would have replied sooner and asked for refund....but just now getting an opportunity to sit down and address the issues!!!

Michael E. 
Rating:
5.0

Customer did not leave a comment.

NIKOLAI P. 
Rating:
5.0

Pleasant employee

LAWRENCE R. 
Rating:
5.0

Awesome experience! Gentleman was very friendly and got me in and out with everything I needed. Will definitely use this location again and recommend to friends.

JACY B. 
Rating:
2.0

location was an hour late to let us get the truck. did not extend our rental time. would not recommend.

ADAM A. 
Rating:
5.0

Excellent Service

GREG W. 
Rating:
4.0

Surprise, I didn't know this location existed.

Clive S. 
Rating:
5.0

Customer did not leave a comment.

SARA T. 
Rating:
1.0

I returned both a truck and trailer. The truck was checked in at the right time, the trailer was not checked in until 10 AM the next day causing a $40 additional day charge. It took me three phone calls to get this resolved.

Jared W. 
Rating:
4.0

Customer did not leave a comment.

MARY R. 
Rating:
5.0

Nothing at drop off, they were open

KEVIN S. 
Rating:
5.0

Customer did not leave a comment.

ANTONY F. 
Rating:
5.0

Customer did not leave a comment.

Clayton B. 
Rating:
3.0

First; Uhaul changed p/u locations without a confirmation from me. Secondly; the revised pickup location wasn't open. I had to call the guy and he came in early....which was still later than my pick up ti. Thirdly; the trailer had not been cleaned and we had to swap out it wiring harness. Forth; the roll up door was off its tracks. If I was going to have a trailer I had to fix it so I did. The whole pick up was a bad experience. Worst I've ever had with uhaul. I think you should refund some of my money.

Gregory M. 
Rating:
5.0

Customer did not leave a comment.

Amber M. 
Rating:
2.0

Customer did not leave a comment.

Wallace N. 
No reviews have been submitted for this location.

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