Customer Reviews for Talty Storage
(U-Haul Neighborhood Dealer)

28 reviews

7010 FM 148   Terrell, TX 75160

(972) 551-2288

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(972) 551-2288

7010 FM 148
Terrell, TX 75160

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Most friendly owner I have ever had renting a uhaul.

Susan K. 
Rating:
5.0

Customer did not leave a comment.

joseph M. 
Rating:
5.0

She was so sweet. Her Customer Service was the best. She helped me understand my options. Took time to go over my plans. Thank you so much for everything ill best back for my next rental

Kimberly W. 
Rating:
5.0

I found everything to be excellent. Rental was quick. I appreciated the return process. I have rented from a uhaul in Seagoville in past & waited over 30 min to return rental. The Talty storage rep, Diane was efficient, thorough & respectful of my time.

Benny M. 
Rating:
3.0

Customer did not leave a comment.

REGINALD R. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Great experience and will recommend to others!

MELINDA F. 
Rating:
5.0

Customer did not leave a comment.

SHARON S. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL D. 
Rating:
5.0

Customer did not leave a comment.

Charles C. 
Rating:
1.0

The location in Terrell was decent but the lady owner was a little rude, her husband was nice and professional so he smoothed everything over. The drop off location on Kiefer was one of the most unprofessional and rude experiences that I've had in a long time. The gas station owner acted as though he didn't know what he was doing, would not give me steps on how to turn in the truck, entered the wrong mileage on his phone which would've have charged me hundreds of dollars had I not caught the error and did not have a working printer… I want a hard copy of my receipt. He also told me that I can leave and drop the Uhual off somewhere else after raising his voice in front of customers and not providing a receipt. His Uhual business needs to be shut down, he is incompetent and has no customer service skills.

Eugenia L. 
Rating:
5.0

Diane is great, it was nice to do business with her and her husband. They are both friendly and professional, fair and honest. I highly recommend them.

Steve R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gary S.  |  Overall Experience 
Rating:
5.0

Very smooth and easy drop off.

kent M. 
Rating:
4.0

Customer did not leave a comment.

Jesus G. 
Rating:
5.0

Customer did not leave a comment.

Brandon B. 
Rating:
5.0

Customer did not leave a comment.

BRYAN N. 
Rating:
5.0

Customer did not leave a comment.

Andrew C. 
Rating:
5.0

Customer did not leave a comment.

CRAIG D. 
Rating:
5.0

VERY helpful and great communication. Will recommend to local clients!!

AMANDA S. 
Rating:
5.0

Great customer service love the option to return after hours

Khaliya J. 
Rating:
4.0

I had to call for a gate code to return the truck. Thankfully, they answered the phone.

Patrick E. 
Rating:
5.0

Diana is great to work with and was very accommodating to our schedule.

JAMES K. 
Rating:
5.0

Customer did not leave a comment.

NAOMI Z. 
Rating:
5.0

I called later in the day and the lady that replied to me called me back promptly and gave me all the info needed for turning in the truck to them and was really easy and simple for me to get done. By far easiest move.

JAXEN H. 
Rating:
3.0

Customer did not leave a comment.

SHALECKA D. 
Rating:
3.0

Not sure if it's a miscommunication between uhaul & the storage company but the property was gated & required a code to get in to drop off the truck & keys. I never received a code for the property & when I called uhaul, I was transferred around 3 times before someone finally understood what I was talking about. VERY frustrating. She ended up having to call the area manager to get the code for me to access the property for drop off of my rental.

William W. 
Rating:
4.0

Customer did not leave a comment.

DARYLE S. 
No reviews have been submitted for this location.

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