Customer Reviews for T&M Sales

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of T&M Sales

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Sara K. on

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I had great customer service from the location, but uhaul overcharged me for the rental. Very disappointed. He could not help me fix the situation.

Thomas K. on

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Send a copy of the final and total bills to the email address that is requested at time of order.

Mary R. on

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Paula S. on

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Matthew O. on

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When I dropped truck off no one was at location. First call no one answered. 2nd call was told to leave keys on desk as he was across the street and wouldn’t be back for 5-10 minutes.

Jeff B. on

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Brett h. on

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Faulty equipment on the truck

STEVEN B. on

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Luis M. on

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Daniel H. on

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Better training on the computer at the pick up site.

Judy L. on

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Even though I had signed up for the 24/7 pick up because I knew we wouldn’t get to the place before he closed. When we got there at 6 o’clock I went on my phone to pick up my truck and it said my rental was expired because I hadn’t been there at 4:45. luckily the manager was still there working overtime an hour and we got our truck. I don’t know what we would’ve done if he wasn’t still there something needs to change with the 24/7 system.

Chris P. on

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Gary T. on

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Randy G. on

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MERLIN M. on

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justin D. on

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Jody was very helpful!

Judy V. on

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Had to drop off at night. No lights whatsoever to help guide us find key box. It would have been nice to know we had to use phone to “check out” and take all types of pictures. Drop off should not have to be this difficult!

Frank L. on

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Imputing the rental info into the UHaul program by the local agent took much time and required him to call the 800 no. to figure out the problems. It was solved with input from the 800 no. agent who knew of the reason for the problem that existed with the program... unknown to the local agent.

Jeff Z. on

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luke p. on

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Check in and out process is a bit cumbersome. Needed all my information twice

Richard W. on

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Excellent experience! Thank you Richard Waelti

Robert T. on

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Kellyn B. on

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Ethan R. on

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James L. on

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The people at T & M Sales were very friendly. I agreed to pick the Uhaul up early as the business was going to be closed on Friday. I was assured that I would only be charged for one day. Some guy from the corporate office called the next day and I explained everything to him. He was pushy and rude. I was really put off by this call. I was charged for two days of rentals even though they specifically advised me in front of a witness that I would only be charged for one day as I only used the truck for one day. I have disputed the charge and will never use Uhaul again unless this issue is resolved.

Juanito C. on

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Carl F. on

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Staff made it seem like I was bothering them when I checked on my overnight drop off. Next time I'll drive further to use a uhaul owned location.

Bob Z. on

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Customer did not leave a comment.