Customer Reviews for TH&G Auto Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of TH&G Auto Inc

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Yesenia O. on

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akinsola A. on

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I hope in future,the agent at this location should contact the renter,if any item is forgotten/ left in the truck before disposing such items. Such forgotten item might be important and valuable to the renter.

Maurice H. on

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The parking lot that’s about it. Everything great, service vehicle, owner definitely returning and recommending to my friends.

Stephanie S. on

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Checking in took longer to verify which meant that the time we had to use the truck was less.

Enzalina G. on

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Michion M. on

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David K. on

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I think that a better computer intake system needs to be put in place to speed up- intake information- it takes a bit too long to get the system to process the rental.

jada C. on

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Sharakay B. on

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Ronald R. on

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Luis R. on

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orin L. on

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Little or no change , it's clean smelling fresh and managmentis professional 5 stars.

JEROME M. on

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PARSURAM K. on

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ESTER K. on

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richard M. on

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Kumar A. on

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Really small and shady rental place. The truck was dirty and all banged up. Had transmission issues. I was scared I was going to get stranded.

CHARLENE D. on

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Joseph H. on

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Great

HOPE D. on

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Address correction

MARK S. on

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Claudette J. on

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Eloise H. on

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STEPHEN C. on

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VERY GOOD WELCOMMING AND HELP WILL MAKE THIS LOCATION MY HOME STORE

Veronica S. on

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Savitri R. on

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nathifa L. on

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The agent Tyrone Jackson was pleasant, professional and helpful.

Neal F. on

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Kim C. on

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Ragindra D. on

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I was the first and only one there when I went to pick up the truck , the guy take my license and card to start the rental , right after someone else came in and the rental guy give me back my license and card and said I should wait cause this guy is a regular , his transaction take like half an hr cause he had to call someone else to get there card information and address , I taught it was first come first served. The truck was very nasty when I picked it up, when driving the truck rev very high and hardly moving. think this truck was not service for a long time I drove less than 30 Miles and put $50 in gas, I rent it for 24 hrs but it was causing me alot in gas so I had t returning and go rent from budget, when I returned the truck no one was there for me to complain to , about and hr after I got a cal saying that they will charge me cleaning fee ,the truck wasn't clean in the first place, to be honest I think I should get a refund, this will be my first and last rental from that location

Fernando F. on

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Good job

Adrian G. on

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Ian J. on

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Owner wasn’t present on return to discuss issue left a child in charge and text me talking about I owe him $2 ....$2 for cleaning after I’m already charged $30 for cleaning. All they have to do is spray water. I owe him $2 still ....1 cent a day!

Shaun B. on

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Andre S. on

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Gilbert F. on

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The truck was clean but it had a terrible smell inside the cabin. At the location the gentleman was kind enough to Lysol and air freshener but it still did not remove the smell.

GREGORY W. on

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Estrella B. on

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Location was easy to find. The owner was very professional and friendly. Took the time to explain the policy how to return the vehicle and certain operation mechanisms I should be aware of. Overall good experience. Will definitely be a repeat customer and refer my friends.

Donovan G. on

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The trucks

ROCHELLE E. on

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Mamadou S. on

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The guy who got me in the van was prompt. Everything was a smooth transaction and he was very nice. I'd recommend to anyone interested in getting a uhaul from this location.

Richard M. on

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Odelle D. on

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Have more Vans available.

Vannessa B. on

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Raul Q. on

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Tyrone provided great service! I highly recommend him. I ended up using 2 trucks.on 2 separate days.

Daviesha C. on

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GAJRAJ M. on

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NONE AT THIS TIME...

soraya P. on

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Clement H. on

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Camilo D. on

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BARBARA T. on

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The only reason I gave I good rating is because the sales men was very accommodating when I was given a different vehicle other than the one i made a reservation for

Sandesh D. on

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suchet K. on

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I booked u haul near my house because I know I will stay in my 30 mile limit but u haul text me different pickup location which is far from I booked but the person sever on the place very nice condition of uhaul truck is very poor feel like need machanic

Joan T. on

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Willie S. on

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Christopher G. on

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Victor G. on

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Dominick G. on

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Just dropped u haul truck off and Jackson, owner of shop and staff were very nice people. Recommend this dop off location.

Rory B. on

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gurpreet S. on

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Mr. Jackson is such a wonderful person it was a honor to deal with him. Mr. Jackson goes above and beyond to help his customers. I have dealt with Mr. Jackson about 5 times and everytime it has been a pleasure. I never had a problem, even if I did I know he was fully address it.

Kimberly R. on

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EYERI G. on

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Owner is awesome!

Cheryl O. on

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GEORGE M. on

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huberto G. on

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Very Hometown feel. Very professional. Would always use them from now on..

CHARLENE D. on

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gregory G. on

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Owner was a big help and was able to make my move sweet and easy I will definitely return to this location for future rentals.

William J. on

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Piero S. on

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Jackson was awesome. I had trouble at another locations but had a great experience at TH&G auto. Very helpful, very friendly.

Lena L. on

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