Customer Reviews for The Auto House

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of The Auto House

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Tony H.
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Customer did not leave a comment.

Sheri P.
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Customer did not leave a comment.

Emily G.
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Everyone was very friendly and helpful— pick up and drop off was incredibly easy.

Thomas C.
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Customer did not leave a comment.

MICHAEL H.
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Don, Kathy, Chris and Russ are great to work with. All are friendly and accomodating. Staple of the community. Don't check anywhere else. Go to Autohouse U-haul

Edward A.
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Quick and efficient! Pleasure to deal with.

Tina E.
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Customer did not leave a comment.

William B.
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Truck was great and the team was very helpful.

Nicholas S.
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Windows inside and out needed cleaned

Edwin M.
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Very friendly and helpful.

SALIM J.
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My truck died in the middle of using it, I had to return it a few hours after getting it without finishing the project i started, and I had to call 3 places just to get them to compromise on the full rate.

Matthew M.
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Customer did not leave a comment.

Mitchell Z.
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Haha... nothing

Jeffrey K.
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Everything was tremendous, and wonderful!

Emery Y.
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Customer did not leave a comment.

Richard M.
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We will use The Auto House for all of our future Truck Rental needs. The warm and friendly treatment along with ease of check in and drop off was fantastic!

Dustin B.
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David M.
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Katherine K.
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Albert M.
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Joseph M.
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Kiera S.
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Tianchi Z.
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Kelly T.
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Chris V.
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Trailer pulled very well

Daria T.
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Customer did not leave a comment.

Stephanos L.
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Kevin H.
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Went to drop off the truck & no one was there to walk over the truck with me. Left my keys with a guy that said the u haul people would send me a receipt when they came back to who knows where they were.

Lucas M.
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Customer did not leave a comment.

Michael F.
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The people here were really nice and helpful. They put on new wiper blades in anticipation of rain on our travel. Thanks so much for your thoughtfulness.

Tammy O.
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I never received a dolly with the truck rental.

Michael Z.
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Customer did not leave a comment.

john E.
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Hours of operation. Stop 11am to noon for lunch. Very slow on computer. Pick up lasted over 1 1\2.

Christopher K.
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Dorothy K.
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Douglas H.
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This dealer is always top notch.

Gianna B.
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Really great and easy service! The people at Auto House in Robinson, PA were so great to work with!

Robert K.
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Customer did not leave a comment.

GRACE W.
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Ryan S.
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Friendly associates and very organized and quick pick up. Five stars

Aaron M.
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Joshua U.
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Michael M.
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Kenneth D.
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Paul S.
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Ashley P.
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Jonathan R.
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Brian M.
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Naveen K.
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Christopher O.
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Mayisha S.
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Michael M.
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Wallace M.
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Excellent in all areas.

Brian G.
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BEWARE! Greedy and self-serving company who doesn't care about their customers! I rented a uhaul trailer from this company. We had an issue come up that was not in my control. I called and asked for an extension on my rental. They said "We will charge you for an additional day's rental and a $50 late fee" which was fine with me, my mistake. But then, they told me that I would only have 3 additional hours. I said "So you're charging me a late fee and charging me for a full 24-hours, but I only get 3 additional hours?" and the employee confirmed. So now all of my stuff is setting outside and I'm praying I can find a friend with a truck but it wont be likely since I'm so new to the area. I have used uhaul many times and I'm sure I will in the future, but not from this fucking company. I really hate this place.

Mark P.
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Customer did not leave a comment.

Pamela C.
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I need to rent a cargo van for a few hours to pick up a TV can I use this please always they are very kind even with a smile with a mask on and you're just so friendly and so polite I am not satisfied? 110% the only problem He said I had to leave my car which is understandable but where you had to park then go to have somebody because I'm disabled and it was quite a long where I had to leave import my car that was the only problem I have but other than that they're 100% customer service

Gerald L.
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More reasonable price would help

David L.
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Customer did not leave a comment.

Denise F.
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Kathy and Russ were fantastic! Customer service was excellent! We can't say thank you enough for making such a stressful situation more bearable. We will definitely share our positive experience!

Christina F.
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Very helpful and friendly. My rental was ready and waiting upon my arrival. I would not hesitate to contact this location in the future if another rental was needed.

Gena S.
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Next time I need to rent a van, I'll definitely be coming back to this location. The employees were very friendly and the van was in excellent condition. Thanks you for a great experience!

Samer A.
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Customer did not leave a comment.

Michael A.
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Great staff, easy to get the truck and drop it off. Convenient location near gas stations.

NANCY D.
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Pamela H.
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The woman who waited on me was super polite and understanding as I was running late. I had went to the Northside location the day before and workers were unmasked close to other workers and customers and made me feel very uncomfortable so I was very thrilled to have a good experience at this location.

Robert J.
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I read online that it's a good place to deal with How wrong. Its a great place to use . the renting went smoothly and people were great to work with

Edith T.
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Always use this location. Great people!

Edmund B.
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Customer did not leave a comment.

Frank D.
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Great service. Polite and courteous staff. Truck ran great. Nothing to say negative. Frank D.

Steven F.
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Customer did not leave a comment.

Jennifer R.
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Dorothy K.
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Great customer service. Best place around

David R.
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Customer did not leave a comment.

Kurt K.
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Unfortunately I got caught up in traffic and missed my return by just over an hour resulting in late fees and an additional day charge. But that wasn't their fault. I feel the late fee was appropriate but the additional day charge could have been less.

Michelle L.
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Customer did not leave a comment.

Donald L.
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Great service, terrific and helpful staff. Easy experience.

Lee L.
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Customer did not leave a comment.

Mustafa M.
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Dragan L.
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Very friendly people! Very refreshing! Dragan

John M.
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Nothing. You guys were great!!

Donald G.
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Hassle free!!! You all were GREAT!! Thanks for being so nice and making this rental so easy.

Julian P.
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Systems issue made truck not available for 30 minutes of the rental time

Andrew B.
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I'll be honest everything was great at the auto house, the service was great the equipment was clean and great working order. The sales counter and showroom was very nice and clean and well stocked with goods. Keep up the great service is all I can say.

Sandra S.
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Customer did not leave a comment.

Brian F.
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Quick service, friendly and professional staff.

Yevgeniya U.
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Customer did not leave a comment.

Matthew S.
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Very pleased with this rental and location

Laura M.
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None. You guys were perfect. This is the ONLY U-Hail place that I will use!!

Randy D.
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Excellent customer service!

Douglas H.
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Thease people are the best.

Edward C.
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Customer did not leave a comment.

Jill T.
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Eduardo C.
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Everything was great. I got a 15 for a 10 price. Guys are at location are super helpful. Let me talk to them instead of using the app for everything

Ross D.
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Customer did not leave a comment.

John F.
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Don was fantastic to deal with-very professional and helpful. It was the best truck rental experience i have ever had

Mitchell Z.
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Nothing, these guys are the best

Robert P.
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Customer did not leave a comment.

Dean M.
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Nothing very accommodating...

Michael Chad M.
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Customer did not leave a comment.

Andrew O.
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I rented a trailer. When I got home, the gate barely opened because it was off balance. The holes for the lock didnt line up.. I've rented a few times before. This was my first major issue. It just made it difficult to use.

No reviews have been submitted for this location.

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