Super easy to drop off!Kristy F.
Customer Reviews for Tint World
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The customer service was very good. In general the service with people was great but the Policies are really bad. The prices have grown exponentially. The rate of extra miles more than doubled in 2 weeks. They charge you to return unused boxes while promoting it without disclosing that information. They make you do an automated return process and the website kept dropping. Overall- the humans that work there do a great job and the corporate policies suck.Mia G.
Overall uhaul was easy to reserve and pickup. Very efficient in the online communication. This drop off location was a neighborhood dealer with no signage so when I dropped off I couldn't find it and had to circle around a couple of times. When I did find it, the staff was nice and helpful. But After drop off, they apparently didn't check the truck back in and I had a call several days later asking when I would return it. I explained I returned it early on the day planned. It turned out fine but gave me some anxiety.Raina D.
Customer did not leave a comment.Tomas J.
I was told when I made the reservation the truck would have a full tank of gas. It didn't, I wanted to return it in Mesa,Az. I was told later that the return location was Gilbert, Az . I was very disappointed and will avoid using U-haul in the future.Art L.
Extremely accommodating during a difficult matterKristy E.