Customer Reviews for Todds Fast Lube

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Todds Fast Lube

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RODNEY L. on

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Wish they would explain all the charges before they bill you. I didn’t need the extra insurance and they billed me for it. But I called U-Haul and the lady reimbursed be the 10 dollar charge. Thank you U Haul

eugene A. on

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took money out be for i brought back.didnt tell me and i had to trace the withdraw down

Cory N. on

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Did after hours drop-off and online return. Very easy to complete.

Johna L. on

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Customer did not leave a comment.

Gordon H. on

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The staff was fantastic and they helped load and connect the auto transport.

Candice K. on

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I had originally reserved the truck from a different location. For whatever reason they didn’t have my truck so they were supposed to reserve one at this location. When I got there they asked me my name and I told them. They laughed at my last name and I could hear them making fun of it. The entire time I was standing there they made fun of me as if I wasn’t there. I will NEVER do business with them again and I probably will not ever choose to do business with uhaul. I will try another company. I’ve never been treated with such disrespect in my entire life.

Barbra N. on

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We were scheduled to pick the truck up at 8 am , didnt get it until 10:21am but this was due to the system being down. The man at Todd's Lube was extremely rude. I got a hold of the Kell location and the man came and made sure we got it. It was originally 270$ but ended up being 312 with a 100$ deposit since we were using cash. I was moving 125 miles away dropping the truck off one way. I just feel like it should have been cheaper since we dropped off that day instead of using the full 3 days. I could just be being gripey.

Robert W. on

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Attendant removed some dollies and blankets just prior to handing me the keys. The back of the 26' truck had not been swept out and I had to clean prior to my loading. There were a few items left in cab from previous driver as well. This particular truck we rented had little to no shock absorption. It truly jostled the "heck" out of you while driving. Since we drove it a minimum of 6 hours one way, and drove it back for return, it was about a 12 plus hour of unnerving uncomfortableness. At least the side of the truck did not state in letters as others, "Gentle Ride." I have driven several of these 26' rentals in the past, but this was truly unforgettable.

John G. on

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christine H. on

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Tammie P. on

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I had reserved a truck from a different location a few weeks ago. Wasn't informed until day of they didn't have it. This location did so it worked out.

James L. on

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This location isn’t the best for equipment pickup. It’s small and the parking lot is crowded, making it more difficult to maneuver.

Sandra D. on

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Leon T. on

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had to go to 2 different locations to get paper work and then to pick up the truck. I had confirmed the day before but no one seemed to know about the pick up.

Roderick J. on

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Terry B. on

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Don W. on

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All personal very helpful- can’t find fought!owner was

Traci P. on

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Chikako M. on

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Clariece K. on

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German C. on

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Not charge so much for one day use it that was ridiculous that I paid 780 dollars for 8 hours worth of driving that still upsets me so I don't plan on using uhaul ever again

NEVA Y. on

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Good customer service ??

JONATHAN M. on

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This is the second time I have rented from Todd's. (3rd uhaul) I will never go anywhere else. No need for improvement on these guys. Trucks are clean. They treat you right. Can answer any question you have without hesitations. Couldnt ask for anything more from these guys. So good best believe if my car ever breaks down i know where i am going. And i have already made sure my friends go to them in the past.

mary H. on

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KELLY V. on

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Great service and friendly helpful staff!!!!

BILLY Q. on

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mark R. on

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mark K. on

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Worked out great. Would recommend them to anyone.

Adam B. on

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Camila G. on

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Melanie H. on

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Good experience!

Debra J. on

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When we got our confirmation we were scheduled for pick up a different location. When we called the original location they were little to no help in to figuring out why this happened. We did not receive a call stating the change so with moving a 3 bedroom home with a time limit and small children, I was rather upset. The customer service agent at the call field pick up location was amazing. He mapped out our route, worked diligently to ensure we had the time and mileage needed, and provided the most respectful services. I would recommend this pick up location in the future. He was knowledgeable and very helpful during the tough time of a move!

Jonathan F. on

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Customer did not leave a comment.