Customer Reviews for Town & Country of Hunterville

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Town & Country of Hunterville

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Juanita G.
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Tonya and Autumn know their stuff. We were able to not only rent our truck but also our storage ben right on site. They were spot on with my truck size and sight unseen knew exactly the right size storage bin needed. I would definitely recommend them to other family members, my neighbors and our friends. Thank you UHaul for making this such a good experience.

Kirti P.
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Customer did not leave a comment.

JENNIFER C.
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Extremely friendly management - thank you!

Patrick D.
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The vehicle has a transmission issue and also the alignment is off.

David W.
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Customer did not leave a comment.

JASON C.
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It was awesome!! Flexible changed at the last moment, all good!!

DONALD W.
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No complaints great Service will be back

Kiara B.
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Customer did not leave a comment.

Yolanda H.
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Thank you!

Steven A.
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Customer did not leave a comment.

Mary Jane G.
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They were very nice and even drove me home, thank you very much

LANCE M.
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Customer did not leave a comment.

HARLEY H.
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Customer did not leave a comment.

TARSHA F.
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Great customer service!

Benedict G.
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Customer did not leave a comment.

Patsy S.
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Customer did not leave a comment.

David W.
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Customer did not leave a comment.

robin F. | Overall Experience |
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Awesome service!

STEPHEN W.
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This location has strong customer service skills. Thank you!

MICHAEL B.
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Extremely helpful to make sure my move was as smooth as possible. They stepped in to cover mileage that UHAUL corporate promised on website, but failed to give when it was time to pickup truck. Because this location is so customer driven, I've already reserved my second truck from them for my final move. Thank you Town and Country.

Michael A.
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Only concern I had was with Covid 19 the staff was not wearing any masks or face coverings. Also no hand sanitizer in the office

teresa g. | Overall Experience |
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Customer did not leave a comment.

Webster L.
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signage for U-Haul

JOHN J.
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Customer Service was amazing and we will definitely be using them again!

Elizabeth W.
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Customer did not leave a comment.

Kenneth S.
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Web site not working for return but the people in the office more than made up for it with their professional support and overall positive attitude!

micheal C.
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Unfortunately I can't remember his name but the gentleman that helped me was excellent. Great place and I will be back for future use

alex H.
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Was told a Vehicle would fit on the trailer which it did not

DEBRA B.
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Customer did not leave a comment.

Christopher M.
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Customer did not leave a comment.

DUSTIN C.
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Customer did not leave a comment.

Troy M.
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Customer did not leave a comment.

joe K.
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Customer did not leave a comment.

Scott I.
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The gentleman who received it was very helpful and very nice.

Terah C.
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Customer did not leave a comment.

ELEANOR J.
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Customer did not leave a comment.

ALTREA W.
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Online checkout process is terrible! Thank goodness the gentleman was still there and took care of me.

miguel R.
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Customer did not leave a comment.

ZACHARY Q.
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Customer did not leave a comment.

JULIOCESAR C.
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Customer did not leave a comment.

GUIDOLOUIS L.
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Customer did not leave a comment.

Derren B.
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Simply AWESOME.

Michelle B.
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Customer did not leave a comment.

EVAN C.
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Drop off was fine once I finally found a place with customer service that was " accepting" returns

Richard K.
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Customer did not leave a comment.

PAUL S.
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Excellent, friendly service, made renting a truck incredibly easy and uncomplicated, Thanks!

Tarsha F.
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Nothing

WILLIAM C.
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Customer did not leave a comment.

Samuel A.
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Customer did not leave a comment.

REBECCA K.
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Nothing

ETHAN B.
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Thank you so much for the great experience of using this truck for our recent moving experience. Thank you for working with us and all the last minute changes that needed to be made. We really appreciate the flexibility you granted us. Have a great New Year/Day!! Stay healthy and hope you have a great year in business!!!

Christopher M.
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The hands free checkout really needs some work. Ive beeb trending Uhaul moving vehicles for close to 30 years and I have NEVER had to provide as much paperwork to prove who I was. Not to mention the fact that I didn't even know I needed a written affidavit from God...pickup was THE WORST EXPERIENCE I HAVE EVER HAD WITH UHAUL. Seriously just nothing but BS, especially considering that according to the uhaul account I have, I had done EVERYTHING the night before. Beyond that, the truck was great.

Joshua A.
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Customer did not leave a comment.

guy N.
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Customer did not leave a comment.

guy N.
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Customer did not leave a comment.

Derek B.
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Frank was very friendly and helpful and made sure we understood how our equipment worked before we left. It was our first time renting and using a trailer so it was greatly appreciated.

Luis M.
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Customer did not leave a comment.

Sammantha R.
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I missed his name, but the man who checked me our had exceptional custom service and is an asset to your team!! Thank you for everything!

David B.
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Customer did not leave a comment.

Bradley P.
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I had to do all the work. parking dolly & disconnecting.

Patricia O.
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Customer did not leave a comment.

SHAKIRA R.
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Awesome safe service

MICHAEL Z.
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Customer did not leave a comment.

Justin H.
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Evan and Frank were super helpful and will 100% return for future business!

Bhumil P.
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Parking space for personal vehicle to park instead of curbside

Patricia O.
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Customer did not leave a comment.

merrell K.
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Customer did not leave a comment.

Nadezhda S.
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This place was amazing! After a very stressful day of moving, we left this place with a smile. They didn't even know how much we were blessed by their great service and kindness!

Robert B.
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If your company is in business to rent truck, do it at the price a Uhaul vendor quotes to the customer. Very frustrating to see a truck sitting at the pickup location but would not be released.

SEBASTIAN M.
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Location closes way to early, very terrible customer service, and unfriendly

STEPHANIE T.
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Customer did not leave a comment.

JAMAAL R. | Overall Experience |
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The entire staff was great. I've never had a better customer service experience. Tonya and Montana went above and beyond in their customer service. They were so kind and gracious in making sure my move was simple, easy and seamless. They stayed after hours to ensure we were completely satisfied with our truck and tow. Thank you, ladies!

JOSE C. | Overall Experience |
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This location is great, from the time we called to set up our account here to the day we left they are very good at what they do whether it's truck or van rental or trailers to making sure they police the area constantly they are the best group U-Haul has.

CURTIS B.
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Very efficient staff at this location. Very well organized location. Easy in and out.

Claude H.
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Customer did not leave a comment.

Paula M.
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Customer did not leave a comment.

JASON W. | Overall Experience |
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Great place. Clean, secure and friendly.

Michael B.
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Customer did not leave a comment.

katherine r. | Overall Experience |
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The no is only because of covid. Someone should have been available at the office as usual even if not allowing in the building.

MICHAEL K.
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Customer did not leave a comment.

JEFFREY C.
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Customer did not leave a comment.

Matthew S.
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Customer did not leave a comment.

HUGH P.
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I didn't see any need for changes.

Tammy V.
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Frank & Tonya were GREAT!!! They have a great variety of rentals and they were so nice!! We will definitely be using them again as we have a few more things that we need to get moved.

RALPH R.
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Customer did not leave a comment.

Mark S.
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Customer did not leave a comment.

DWANE W.
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Customer did not leave a comment.

LOUIE H.
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Customer did not leave a comment.

Michael A.
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My Uhaul experience was TERRIBLE. I also used uhaul to book loaders. I was notified the day before pick up that the trailer was at another location. I went to that location and no one was there so I called uhaul and was told I have to pick up from another location 30 min away from my house. Remember I have loaders on the way to my house. I picked up the trailer and was treated great at town and country. The problem is Uhaul. After all that I went through to just get the trailer set me back an hour and a half. Which made me late for an appointment so I had to cancel. I would like some sort of refund to be issued for wasted gas , time and loss of an appointment that was made. I will be calling and filling a complaint with management.

SCOTTY V.
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No instructions were given on how to drop off the vehicle. The staff was very short when asked a question.

Philip W.
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Customer did not leave a comment.

PATRICIA C.
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Customer did not leave a comment.

Teresa M.
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The truck I was given was old and a very rough ride. The headlights were very dim. I had to keep lights on bright to be able to see. Also contactless service. I had to wait. Then I had to give my information again even though I preregistered online.

Patrice W.
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Nothing. Everything was great and the employees were awesome and helpful. Will use this location in the future if I ever need to move again. Thank you!

Emily H.
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Customer did not leave a comment.

Gilbert C.
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Nothing at this time 😊

Mark N.
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Customer did not leave a comment.

Jennifer T.
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Customer did not leave a comment.

elizabeth L.
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Nothing.Everyone was great and very helpful

HARALD B.
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Customer did not leave a comment.

James L.
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Customer did not leave a comment.

ASTER G.
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Very professional and very friendly

CLARA P.
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Customer did not leave a comment.

Michael S.
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No clear instructions for drop off after hours. Still not sure if I did drop off correctly. I called and left a message and no one called back.

Robert K.
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Customer did not leave a comment.

William N.
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Customer did not leave a comment.

Matt K. | Reservation |
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The staff was very helpful and ensured I was taken care of.

Tracy p. | Reservation |
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Fast and smooth process

Douglas s. | Reservation |
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Check in was quick and easy. Storage yard was layed out well and the storage space was easy to back into. A pleasant overall experience.

ROY M. | Overall Experience |
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All good

LARRY S. | Overall Experience |
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Very happy with this facility.

No reviews have been submitted for this location.

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