Customer Reviews for Trail Creek Nursery Inc
(U-Haul Neighborhood Dealer)

61 reviews

7095 S Hwy 33   Victor, ID 83455

(208) 787-4285

Location Hours

  • Mon-Sat: 9 am - 6 pm
  • Sun: Closed

Services at this Location:

Contact Us

(208) 787-4285

7095 S Hwy 33
Victor, ID 83455

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 6 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Replace The area manager so he won't lie to others like he lied to me

RAFAELO K. 
Rating:
5.0

Customer did not leave a comment.

Richard L. 
Rating:
5.0

Customer did not leave a comment.

Paul A. 
Rating:
5.0

Lube the door Sweep out Make paperwork/ internet web site more user friendly

MATTHEW THOMAS M. 
Rating:
5.0

Customer did not leave a comment.

Kenneth K. 
Rating:
4.0

Equipment Clean and well maintained - I answered not applicable because it is a muddy season in Idaho and everything has mud on it right now.

TYLER K. 
Rating:
5.0

Becuase the rexburg location wanted the van back early they came to my location and picked it up, which was very convenient. However, the regional manager and his wife were not wearing masks. I the customer was wearing a mask and the county the van was in has a mask mandate. I was very uncomfortable.

FALESHA C. 
Rating:
3.0

Parking area very muddy. But staff was great and truck was fine. I was given a 20 foot as the 15's we're out. Online registration took a little while but was helpful.

Tom C. 
Rating:
5.0

Customer did not leave a comment.

PETER STEPHEN G. 
Rating:
5.0

Customer did not leave a comment.

bob K. 
Rating:
5.0

Found the team at Trail Creek Nursery to be great support when I managed to get the truck stuck, everything else went like clockwork, thanks!!

DANA KEVIN D. 
Rating:
5.0

Customer did not leave a comment.

MELANIE JOANNA P. 
Rating:
5.0

Customer did not leave a comment.

TROY M. 
Rating:
5.0

Paige helped me get set to go. She did a fine job. I'm grateful for her help.

DAVID R. 
Rating:
5.0

Very helpful customer service and a pleasant experience.

michael K. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW C. 
Rating:
5.0

Customer did not leave a comment.

Richard B. 
Rating:
5.0

Not a thing needed improving. Thank you

Kate P. 
Rating:
5.0

Customer did not leave a comment.

Christopher B. 
Rating:
5.0

The trailer rented does not have a tongue jack which made it very difficult to lift and hook/unhook from the car. I'll suggest to install jacks on those

Jose F. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW STEVEN M. 
Rating:
5.0

Customer did not leave a comment.

PAUL ROBERT H. 
Rating:
3.0

This is hard to rate since we were met at a garden shop parking area (gravel) by the employee who received the trailer.

Linda R. 
Rating:
5.0

Customer did not leave a comment.

ANKUR S. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
4.0

Customer did not leave a comment.

Elizabeth E. 
Rating:
5.0

Customer did not leave a comment.

CAMERON H. 
Rating:
5.0

Customer did not leave a comment.

David C. 
Rating:
5.0

Customer did not leave a comment.

Ed F. 
Rating:
1.0

Customer did not leave a comment.

Robert C. 
Rating:
5.0

Customer did not leave a comment.

JENSERIK F. 
Rating:
3.0

Customer did not leave a comment.

VIONA Y. 
Rating:
5.0

My account t was blocked s d trail creek had to wait on the phone for 1 hour with uhaul on hold. Trail creek was great but uhaul was terrible. Will make me think twice.

KEVIN M. 
Rating:
1.0

The vehicle was parked in the nursery where it received water from the sprinkler system from several days. The irrigation water contained a lot of minerals and each day this water would dry and leave a heavy coating of minerals on the windshield and surrounding glass. I tried several times while refueling to remove this coating. By not being able to remove it, my vision was extremely limited and it creates a hazardous environment for driving to New Mexico.

Danny N. 
Rating:
4.0

Customer did not leave a comment.

Lindsay N. 
Rating:
4.0

Customer did not leave a comment.

PETER T. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey N. 
Rating:
5.0

Customer did not leave a comment.

JOHN E. 
Rating:
5.0

So glad this new dealer has taken over. Both eperiences with them have been very good ones.

Peter D. 
Rating:
3.0

Customer did not leave a comment.

Richard M. 
Rating:
4.0

Nobody was there at pick-up time, so I waited 12 minutes. Not a big deal since there wasn't anyone else there to pick up, so no other delay, but it may not make sense to schedule pick-up times and instead just say "come whenever".

Jon J. 
Rating:
5.0

Customer did not leave a comment.

jessica O. 
Rating:
5.0

Customer did not leave a comment.

Virginie B. 
Rating:
3.0

Return via app

HERBERT J. 
Rating:
5.0

Customer did not leave a comment.

Andrew L. 
Rating:
3.0

Customer did not leave a comment.

MARK K. 
Rating:
5.0

Customer did not leave a comment.

JAMES LEE C. 
Rating:
5.0

Customer did not leave a comment.

JAMES V. 
Rating:
3.0

I had a trailer reserved at the Jackson Wy location, but that location was closed when I arrived there to pick up the trailer, so I had to drive to Idaho to get a trailer. This was a huge inconvenience.

WILLIAM F. 
Rating:
4.0

They were very nice and accommodating! There was one minor error. They charged the credit card on file instead of the debit card I used in the store. It was not a big issue for me.

DANIEL A. 
Rating:
5.0

Nothing! Tyler was a big help.

Arthur S. 
Rating:
5.0

Customer did not leave a comment.

Mike F. 
Rating:
1.0

Absolute Mud hole mud on my truck my shoes drop off you are to wait and that somebody would come nobody came had to go to different location to find somebody They should put some rock down or a base or something for parking the trailers They should have some sort of either communication or sign whatever saying to go to front office

Todd M. 
Rating:
5.0

Customer did not leave a comment.

GIL N. 
Rating:
5.0

Customer did not leave a comment.

GIL N. 
Rating:
5.0

The new UHaul dealer is doing a GREAT job. Customer service was super. Processes were efficient and helpful.

Peter D. 
Rating:
5.0

Very convenient

daniel T. 
Rating:
5.0

John was efficient, friendly, and helpful beyond my expectations. This new dealer in Victor will get all of my and my firends business in the future.

Peter D. 
Rating:
4.0

Customer did not leave a comment.

DEVIN B. 
Rating:
5.0

Customer did not leave a comment.

Douglas J. 
Rating:
5.0

Customer did not leave a comment.

RICHARD S. 
No reviews have been submitted for this location.

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