Customer Reviews for Trailblazer Auto Sales
(U-Haul Neighborhood Dealer)

79 reviews

34 Bloomer Springs Rd   Mc Gaheysville, VA 22840

(540) 289-5039

Location Hours

  • Mon-Tue: 9 am - 6 pm
  • Wed: 11:30 am - 6 pm
  • Thur-Fri: 9 am - 6 pm
  • Sat: 9 am - 4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(540) 289-5039

34 Bloomer Springs Rd
Mc Gaheysville, VA 22840

Services at this Location:

Location Hours

  • Mon-Tue: 9 am - 6 pm
  • Wed: 11:30 am - 6 pm
  • Thur-Fri: 9 am - 6 pm
  • Sat: 9 am - 4 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
5.0

Customer did not leave a comment.

LEONRHODES S. 
Rating:
5.0

Great rental location

Kenia L. 
Rating:
5.0

Customer did not leave a comment.

Alicia H. 
Rating:
2.0

To start I found this location online that had a van available. They agreed to rent it with a 9a.m. due back time. My card did not work and they did not accept Google pay and did not attempt to mention reservations and online payment until my wife called to ask. We made the reservation and agreed to have it back by 9a.m. we assumed the paperwork would match what we were being told only to find out after receiving a second day charge of 91.98 that it in fact needed to be returned by the unreasonable time of 3:45 a.m. I will be contacting BBB about this scam by uhaul.

JAMESHOWARD B. 
Rating:
5.0

Customer did not leave a comment.

Richard S. 
Rating:
5.0

Customer did not leave a comment.

Richard A. 
Rating:
5.0

Customer did not leave a comment.

Angela M. 
Rating:
3.0

Customer did not leave a comment.

Dalton M. 
Rating:
5.0

Customer did not leave a comment.

PAULLOUIS G. 
Rating:
5.0

Customer did not leave a comment.

PAULMICHAEL G. 
Rating:
5.0

Customer did not leave a comment.

jennifer R. 
Rating:
5.0

Customer did not leave a comment.

Adam F. 
Rating:
5.0

Customer did not leave a comment.

JAMES W. 
Rating:
5.0

Dan at the McGaheysville location has been fantastic! The rest of Uhaul has been worse than horrible. The owner of the Harrisonburg location should have her franchise license revoked. She cancelled our reservation 10 hours before we were to pick the vehicle up. Customer Service quoted different pricing than we received, hold times were longer than 30 minutes with one call taking an 90 minutes to complete. No one in customer service is empowered to solve a problem, only take notes and submit to "area field manager". Follow up has to be initiated by the customer.

Sean W. 
Rating:
5.0

This location was great .

tami M. 
Rating:
5.0

Customer did not leave a comment.

Reuben R. 
Rating:
4.0

Customer did not leave a comment.

Emily M. 
Rating:
5.0

Customer did not leave a comment.

TERESADIANE R. 
Rating:
5.0

Great Experience

ANDREWMICHAEL J. 
Rating:
5.0

Awesome service - Brendon happened to be there when we checked in and he assisted us (even though we were signed up for phone check in)...he was a great help and made the process even smoother. Many thanks to him!

Edward B. 
Rating:
5.0

Customer did not leave a comment.

Peggy S. 
Rating:
5.0

Customer did not leave a comment.

Fred F. 
Rating:
5.0

Customer did not leave a comment.

Rebecca A. 
Rating:
5.0

Flawless. Couldn't have asked for anything more.

Hans B. 
Rating:
5.0

Customer did not leave a comment.

Mel M. 
Rating:
5.0

Fast, courteous, and clean. Equipment in good condition. Great store.

Kelly F. 
Rating:
5.0

Dropoff place was way cool! Owner had a huge collection of NASCAR memorabilia. I'm not even a NASCAR fan and I had a great time looking around.

CHARLES P. 
Rating:
4.0

Customer did not leave a comment.

OLEKSANDR P. 
Rating:
5.0

Customer did not leave a comment.

donna G. 
Rating:
5.0

The man who ran this location was awesome. Very friendly and a nice guy. Great experience. Make this location a prime location and you will have a lot happier customers.

Jake D. 
Rating:
5.0

Customer did not leave a comment.

Kevin S. 
Rating:
5.0

Was a great experience

DANIEL W. 
Rating:
5.0

Very helpful and friendly.

Patricia B. 
Rating:
5.0

Customer did not leave a comment.

Charles S. 
Rating:
5.0

Very very pleasant to work with!!!

josephine R. 
Rating:
5.0

Customer did not leave a comment.

Chris S. 
Rating:
5.0

It was an older trailer. The decals on the side were fading and there were some small holes in the sides. It did not rain during the trip so nothing got wet.

Zachary N. 
Rating:
5.0

5stars!

Katie M. 
Rating:
3.0

Dropped the truck off before they were open and placed the key in the lockbox. Was charged an extra day because they didn't check the truck in when they opened.

Elizabeth S. 
Rating:
5.0

Customer did not leave a comment.

CHARLETTE R. 
Rating:
4.0

Great person who helped me!

Troy V. 
Rating:
5.0

The person I worked with was very helpful, and he had me back on the road and on my way very quickly.

Jeffrey L. 
Rating:
5.0

Online reservation , pickup and dropoff at another destination was seamless.

Neil T. 
Rating:
5.0

Extremely helpful and friendly. Thank you!

MATTHEW L. 
Rating:
5.0

Customer did not leave a comment.

David D. 
Rating:
5.0

Didn't get the gentleman's name who set up our order but he was very informative, polite, and professional. If I ever needed another rental in the future he will definitely be the first I take my business to and will be top of my referral list.

Andrew T. 
Rating:
5.0

Customer did not leave a comment.

Nicole R. 
Rating:
5.0

Customer did not leave a comment.

Thomas B. 
Rating:
5.0

Nice new 9' Van. I only needed it for <4Hrs. I turned it in @ 3hrs of use Sat 22 Feb; 66 miles @4:35PM. I haven't rec'd the UHaul bill yet. PJ; Mil Ret'd:-)

Peter G. 
Rating:
5.0

What a great service! It was a pleasure doing business!

Yuriy Z. 
Rating:
5.0

Customer did not leave a comment.

Grant B. 
Rating:
4.0

I never used the van. I was told that I would be charged $19.95 if I didn't use the van, I don't have a problem with that, as we didn't need to use it after all. I was charged $35 and I never used it. I'm not sure why I was charged $35 instead of $19.95. I would appreciate it if I was credited the difference back to my credit card. The man who set up the van was very helpful and gave excellent customer service.

Diana Y. 
Rating:
3.0

Customer did not leave a comment.

Laura T. 
Rating:
5.0

U-HAUL dealer was very knowledgeable and experienced. U-HAUL website was not super user friendly - but this is not the dealer's fault.

Anne S. 
Rating:
2.0

reserved at a location 20 minutes away, day before pickup U-Haul moved pickup location to a place 50 minutes away. Took a while to check out. Trailer had problems with lights. One tire was very worn.

TOM C. 
Rating:
5.0

Excellent service!!!

angela G. 
Rating:
4.0

Customer did not leave a comment.

Linda M. 
Rating:
5.0

Easy and convenient thank you

Bradley P. 
Rating:
4.0

Way to much money. 75 dollars for 3 and a half hours!

Shanna T. 
Rating:
1.0

I requested in store rental at 9:00am since that is when Trailblazer auto. I got there at 9:00am, the open sign was on and there was a sign that said be back in 30 minutes. I stood there in th 80+ degree sun for 30 minutes. Which in turn made me 30 minutes late for everything I had to do that say. The man that ran the place was unapologetic and rude.

Anna B. 
Rating:
5.0

Great customer service. Helped us where we needed. Will come again.

Ariel J. 
Rating:
5.0

See comment above on mileage charge.

Phillip P. 
Rating:
3.0

The facility was clean and equipment functioned as designed, except that my rental charge was twice the estimate. ??

Louis B. 
Rating:
4.0

truck needed new wiper blades Did not have moving pads which had been booked big problem uhaul corporate moving picyup site despite more than two weeks advanced booking

Phillip G. 
Rating:
5.0

Nice folks

Rocky S. 
Rating:
5.0

i was charged for 2 days when i did not have it but 23 hours.i would like a refund for the extra day that i did not have.

ben S. 
Rating:
5.0

Dan helped me so much. I will use this uhaul just because of Dan.

Christine L. 
Rating:
3.0

Customer did not leave a comment.

John M. 
Rating:
4.0

The location I picked up from was very helpful. However, uhaul was not. I was originally given a location that was not even open when I arrived for pick-up. After almost an hour on the phone with uhaul, I was sent to another location 15 miles further. Thankfully this location had a uhaul truck, but they did not have any blankets which I had originally ordered 1.5 months in advance. Uhaul refunded me some money but did not account for the fact that I was now driving 15 miles instead of 1 due to their error in assigning a closed location. I ended up still paying by the mile, buying my own furniture blankets elsewhere, and pushing my move back by over 2 hours.

jessie U. 
Rating:
5.0

Dan is the best.

Stephan T. 
Rating:
5.0

Customer did not leave a comment.

Daryl K. 
Rating:
5.0

The Folks at Trailblazer were professional, very friendly, had good suggestions and were QUICK to get us on the road, with the truck we needed. Had several size vehicles to pick from - easy to choose the right one with their help / expertise. Will RETURN there for our next U-Haul equipment need, for sure.

JAY W. 
Rating:
5.0

The rental was quick and easy, and the staff helpful. Will use them again when the need arises.

Mike D. 
Rating:
5.0

Customer did not leave a comment.

Eddie G. 
Rating:
5.0

The floor board of the truck on the drivers side was covered with dirt. It would have been very nice if the truck had a USB port or cigarette lighter to power up a cell phone.

Andy R. 
Rating:
5.0

Customer did not leave a comment.

chris N. 
Rating:
3.0

Customer did not leave a comment.

Steve C. 
Rating:
5.0

Get more vehicles on this site!

Carolyn B. 
No reviews have been submitted for this location.

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