I made my reservation online and chose not to take the insurance as my insurance would cover. I was told at the location that I HAD to take the insurance, it was required and has been for the past 2-3 years. Yet the app gave me the choice to not take out the extra insurance. It makes no sense for me to have to take out insurance when I already have insurance. It also makes no sense that it was an option when making the reservation yet was told I had to pay $15 for more at the location…
CHRISTOPHER L
O'Hanlon's Service and Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Harrisonburg, VA 22801
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Charged me to fill the gas tank and only gave it to me half fukk
JERIMIAH WI thought I would only be paying 20 something dollars for a Uhaul just to move 1 chair, but i ended up spending 47 dollars for only 1 hour of using the uhaul and barely traveling 8 miles in tota. No one informed me that I was required to have the $15 safe move coverage on the small cargo van. That was way too expensive and I even asked why my price was so high and they still didn't tell me the safe move coverage was added even though I opted out of it online, they told me it was the mileage usage price and would go down after I returned it (which it didn't of course). I think Uhaul should specify this when you book online that you can't opt out of the coverage because I would have saved my money and just not booked if I knew I was going to have to spend that much. I wish I didnt have to choose Uhaul ever but unfortunately it's the monopoly of rental vans.
Abigail HFriendly staff and proprietor. Useful, helpful, efficient when a rental from competitor was substandard
RUSSELL GO'Hanlon's Service and Repair was super flexible for my drop-off and they were actually supposed to be closed when I arrived, but the owner/manager flagged me down as I was leaving the parking lot and she efficiently processed our trailer drop-off. She provided great local info about summer storage locations and local trailer rental for college daughter's future needs. Great experience overall and I will use O'Hanlon's Service and Repair for my Harrisonburg, VA UHaul needs in the future.
Robert L