Customer Reviews for Tucker Road Storage
(U-Haul Neighborhood Dealer)

153 reviews

811 E Tucker Rd   Liberal, KS 67901

(620) 624-2057

Location Hours

  • Mon: Closed
  • Tue-Sat: 9 am - 6 pm
  • Sun: Closed

Services at this Location:

Contact Us

(620) 624-2057

811 E Tucker Rd
Liberal, KS 67901

Services at this Location:

Location Hours

  • Mon: Closed
  • Tue-Sat: 9 am - 6 pm
  • Sun: Closed
No photos available

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Tucker Road is consistently the best Uhaul location that we do business with

Tommy M. 
Rating:
5.0

Customer did not leave a comment.

JOANNE S. 
Rating:
5.0

Just a little more customer parking. Other than that a great place.

Jennifer Y. 
Rating:
5.0

Customer did not leave a comment.

Miller T. 
Rating:
1.0

Reservation was at 9 but no one showed up till 924 so I could pick up truck

Raymond S. 
Rating:
5.0

Everything was perfect, friendly staff friendly service

Roberto D. 
Rating:
5.0

The service was top-notch. This is the second time I have been here and I will definitely come back.

JOSE P. 
Rating:
4.0

Customer did not leave a comment.

HOWARD O. 
Rating:
5.0

Customer did not leave a comment.

TRAVIS G. 
Rating:
4.0

Customer did not leave a comment.

Bobby S. 
Rating:
5.0

Keep on with the grate custumer service

LORENZO H. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER M. 
Rating:
5.0

Customer did not leave a comment.

WARREN B. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

shelisa A. 
Rating:
5.0

Customer did not leave a comment.

JOAN A. 
Rating:
5.0

The customer service is great and the workers are great too!

OMAR M. 
Rating:
5.0

Customer did not leave a comment.

James W. 
Rating:
5.0

Outstanding efficiency and helpfulness. Thanks

TIMOTHY M. 
Rating:
5.0

Great service Will use again

PADDY K. 
Rating:
5.0

Customer did not leave a comment.

Robert T. 
Rating:
4.0

Customer did not leave a comment.

KELLY W. 
Rating:
5.0

Customer did not leave a comment.

VICKY W. 
Rating:
5.0

The lady was extremely nice and helpful.

olen C. 
Rating:
5.0

Customer did not leave a comment.

Matthew C. 
Rating:
5.0

Customer did not leave a comment.

DINESHKUMAR P. 
Rating:
5.0

Customer did not leave a comment.

James E. 
Rating:
5.0

She is very organized. Handled changes from my original phone call reservation in a matter if minutes. Knew how to hook up the trailer, do the safety check, answered our questions and we were on our way in about 30 minutes. Best place I've used. A+

SANDRA B. 
Rating:
5.0

Customer did not leave a comment.

Barbara B. 
Rating:
5.0

Customer did not leave a comment.

MARIO A. 
Rating:
3.0

The tow dolly fender was broken. We had to stop every HOUR on a 12 hour drive to apply zip ties so that our brake light was visible. This made our move extremely stressful and added unexpected time.

Matthew C. 
Rating:
5.0

Customer did not leave a comment.

Steven M. 
Rating:
5.0

Customer did not leave a comment.

JOHN M. 
Rating:
2.0

Lady very rude and charged for safe mobe when we specifically ask not to have it.

MATTHEW B. 
Rating:
5.0

Manager was very polite, very helpful, and very professional She did a great job. I would recommend this facility to anyone.

Bruce J. 
Rating:
5.0

Service was excellent Will use again and recommend to others

Larry K. 
Rating:
4.0

Customer did not leave a comment.

Lynn C. 
Rating:
5.0

Auto transport had oil on the left half, attempted car wash soap and water, wouldn't come off. Tire lugs were loose, pickup location retorqued

David T. 
Rating:
5.0

Fix the 12volt power sources so you can charge phones, etc.

John F. 
Rating:
5.0

Fast and easy service

Sandra M. 
Rating:
5.0

Friendly service at its finest!!!, I would recommend this place 100%

Roberto D. 
Rating:
5.0

Customer did not leave a comment.

joshua K. 
Rating:
4.0

Customer did not leave a comment.

Jonathan S. 
Rating:
5.0

The person that helped us was awesome! Very professional and nice!

KAREN L. 
Rating:
5.0

Customer did not leave a comment.

Jess M. 
Rating:
5.0

Excellent and friendly very helpful superb customer service even helped us I broke my leg yesterday and they were nice enough to come help us unhook and everything overall very pleasant experience will use this location again

Patrick L. 
Rating:
5.0

Customer did not leave a comment.

Luis A. 
Rating:
5.0

Customer did not leave a comment.

Fransisco R. 
Rating:
5.0

Customer did not leave a comment.

PATRICK C. 
Rating:
5.0

Ms. Head Rick was great to work with. Kinda, efficient and very professional.

Jonathan B. 
Rating:
3.0

Customer did not leave a comment.

luz A. 
Rating:
5.0

The operator there is the best, have been there several times and always treated like family. Miss Brenda is always positive and helpful.

BILLIE L. 
Rating:
5.0

Customer did not leave a comment.

Kyle W. 
Rating:
5.0

brenda was very professional and kind. Very knowledgeable as a costumer service rep.

Jose R. 
Rating:
5.0

Customer did not leave a comment.

Katiara P. 
Rating:
5.0

Great customer service.

Tyson R. 
Rating:
5.0

Customer did not leave a comment.

Robert G. 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY J. 
Rating:
4.0

Customer did not leave a comment.

Kevin C. 
Rating:
5.0

The attendant at Tucker Road Storage was most helpful and kind. I will definitely be back.

JOSE P. 
Rating:
5.0

Customer did not leave a comment.

Ron M. 
Rating:
4.0

There may have been some miscommunication about the drop-off time when I picked up the trailer, and the mobile Web site didn't correctly capture my driver's license information, even when the agent at the pick-up site tried to use my phone herself. That could use some work. Other than that, the rental experience was hassle free.

Sean P. 
Rating:
1.0

This drop-off location does not have wireless cell phone access, so I was unable to use the truck-share app. The location was closed on the day I returned the truck, and phone calls for local assistance were never answered. Unprofessional and unhelpful!

TODD B. 
Rating:
5.0

Nothing, we always have a great experience when we go there. We really like visiting with Brenda, she is awesome!!

CARAMIE K. 
Rating:
4.0

Customer did not leave a comment.

TONY C. 
Rating:
5.0

Customer did not leave a comment.

Arlisa H. 
Rating:
5.0

Customer did not leave a comment.

Michele C. 
Rating:
4.0

Customer did not leave a comment.

Brandon H. 
Rating:
5.0

Nothing, Brenda was the best.

BILLIE L. 
Rating:
4.0

Customer did not leave a comment.

ilene cook C. 
Rating:
5.0

Brenda is awesome

Brent H. 
Rating:
5.0

Brenda the manager went out of her way to help me & found someone to help me unload my trailer as I was alone. Service like that is not very common these days!Very much appreciated!

Ericka D. 
Rating:
5.0

Customer did not leave a comment.

Mark C. 
Rating:
5.0

Customer service is first rate!

RODNEY H. 
Rating:
5.0

Customer did not leave a comment.

CARRIE P. 
Rating:
5.0

I received much needed help and great service.

Adam R. 
Rating:
5.0

Don't know of anything that needs improvement. Staff and facilities are both excellent. Have used them many times in relocating and always helpful and friendly. Will use them again for any moving rentals in the future!

Rodney H. 
Rating:
4.0

Customer did not leave a comment.

JASON M. 
Rating:
5.0

Excellent customer service!

Michael S. 
Rating:
3.0

Hinges needed oil on strap holders

MARTHA S. 
Rating:
5.0

Very good service i would always do buisness with this location where i rent it very excelent custumer service very respectfull person. And good on helping me out with my rental

Lorenzo H. 
Rating:
4.0

I had a car dolly and it was hit by a pickup that could not see it. It would be a help if there was a flag of some sort that would make it more visible by drivers in tall vehicles that are trying to jump into the lane of traffic right as the puller passes.

frank C. 
Rating:
5.0

Customer did not leave a comment.

Alejandra M. 
Rating:
5.0

Brenda is awesome and super helpful.

BRENT H. 
Rating:
5.0

Customer did not leave a comment.

TERENCE E. 
Rating:
5.0

Excellent customer service!!

MARIA G. 
Rating:
5.0

Customer did not leave a comment.

Rodney H. 
Rating:
5.0

Liberal, KS location is how a Uhaul store should appear and be run. Manager shows pride and knowledge in product and service.

Rodney H. 
Rating:
5.0

Brenda is great! Always able to make things work with schedules and equipment is clean and ready to go.

RODNEY H. 
Rating:
5.0

Customer did not leave a comment.

Crystal M. 
Rating:
5.0

Customer did not leave a comment.

Crystal M. 
Rating:
5.0

Brenda was amazing. She made me her number one priority. This lady is amazing. Thanks to her my rental was processed correctly she fixed billing errors made by Elite rental and storage. Reward Brenda she saved you by discovering that I was never billed for the truck and car dolly. All is good on my end now.

Sharon C. 
Rating:
5.0

The drop off location is great but I won't be recommending Uhaul to anyone after the experience I had with the employees at the KCK location.

Wesley R. 
Rating:
5.0

Excellent customer service, very nice and friendly, and very helpful. Would highly recommend and go back for future services. thank You

Manuel G. 
Rating:
5.0

Customer did not leave a comment.

Jackee W. 
Rating:
5.0

Brenda is the best ! Has Everything clean and is so friendly and helpful, goes beyond her duties to help with any problems or question.

MARIA B. 
Rating:
3.0

Customer did not leave a comment.

Richard S. 
Rating:
5.0

Customer did not leave a comment.

Alan M. 
Rating:
5.0

Customer did not leave a comment.

NANCI H. 
Rating:
5.0

Customer did not leave a comment.

Daniel R. 
No reviews have been submitted for this location.

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