Customer Reviews for U Store Holly West
(U-Haul Neighborhood Dealer)

58 reviews

3122 Grange Hall Rd   Holly, MI 48442

(248) 534-1054

Location Hours

  • Mon-Fri: 9:30 am - 6 pm
  • Sat: 9 am - 4:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(248) 534-1054

3122 Grange Hall Rd
Holly, MI 48442

Services at this Location:

Location Hours

  • Mon-Fri: 9:30 am - 6 pm
  • Sat: 9 am - 4:30 pm
  • Sun: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Great service and good people

STEPHEN MICHAEL G. 
Rating:
3.0

Clean the cab area better it was dirty.

Philip W. 
Rating:
5.0

Customer did not leave a comment.

Joel K. 
Rating:
5.0

Customer did not leave a comment.

Daniel D. 
Rating:
5.0

Customer did not leave a comment.

Katherine P. 
Rating:
5.0

N/A

MICHAEL ANDREW R. 
Rating:
5.0

Customer did not leave a comment.

Mike M. 
Rating:
5.0

Customer did not leave a comment.

Regina B. 
Rating:
5.0

Thank you

Martin B. 
Rating:
5.0

Customer did not leave a comment.

Bacchical B. 
Rating:
5.0

Moving can be stressful. However, the experience was made much easier by the exceptional customer service provided at the U Store Holly West. The U Haul representative was well prepared when I arrived and processed the paperwork agreement quickly, and even warmed the truck up! Additional tips on moving were provided by Vicky, and greatly appreciated. The availability of products (tape, wrap, etc.,) was very convenient. The return was just as easy. Thank you for making the move easy! -M.Jackson

Maurice J. 
Rating:
5.0

everything was tiptop, the lady even warmed up the truck for me

Erin W. 
Rating:
5.0

Customer did not leave a comment.

Joshua M. 
Rating:
5.0

Most excellent service!

Randall K. 
Rating:
5.0

Customer did not leave a comment.

MArk R. 
Rating:
5.0

Customer did not leave a comment.

JOHN G. 
Rating:
4.0

Customer did not leave a comment.

Mark W. 
Rating:
5.0

I can't think of anything. I needed a truck 40 minutes before they closed and I was able to use the one I needed. The process was quick and simple.

HUNTER MARTIN R. 
Rating:
5.0

The lady who assisted me was helpful and very acknowledgeable. Even came out to show me how to open the back of the truck. Great customer service.

kelita A. 
Rating:
3.0

Customer did not leave a comment.

Mark M. 
Rating:
5.0

Check in & out was fast & easy.

JANAIRENE B. 
Rating:
5.0

I made the reservation a month in advance to pick up at the highland road location in Waterford MI. However i recieved a call a few days before that there were no trucks available at the waterford location. we had to drive an additional 30 minutes north of our location to pick up this vehicle.

Patrick Y. 
Rating:
5.0

Customer did not leave a comment.

David N. 
Rating:
5.0

Customer did not leave a comment.

Beth W. 
Rating:
4.0

Vicky in Holly was exceptionally helpful. We were very thankful for her wonderful customer service.

MICHAEL S. 
Rating:
5.0

Customer did not leave a comment.

Aaron B. 
Rating:
3.0

Customer did not leave a comment.

Angela A. 
Rating:
5.0

Customer did not leave a comment.

Riley S. 
Rating:
5.0

Customer did not leave a comment.

Brittany K. 
Rating:
5.0

Customer did not leave a comment.

Haley G. 
Rating:
5.0

Customer did not leave a comment.

Sherry Sandrick S. 
Rating:
5.0

The man that helped me was most excellent! Great customer service! Thank you.

tim D. 
Rating:
5.0

Customer did not leave a comment.

Marcy R. 
Rating:
5.0

Customer did not leave a comment.

Lisa T. 
Rating:
3.0

Improve customer service!

Matthew W. 
Rating:
3.0

The option for before hours pick up through the app is terrible!!! The app didn't work so I had to uninstall and redownload, the 3 different customer service individuals were rude and unhelpful. I would not recommend using that option for pick up to anyone, ever, under and circumstances. it was an hour past my scheduled time by the time I was actually able to drive the truck away.

Chuck R. 
Rating:
5.0

Customer did not leave a comment.

david O. 
Rating:
3.0

Customer did not leave a comment.

Michaelalan M. 
Rating:
5.0

Customer did not leave a comment.

Lisa H. 
Rating:
5.0

Have the gas tank at more than 1/4 tank, so I had to stop twice for fuel

tyson C. 
Rating:
5.0

Customer did not leave a comment.

Phil P. 
Rating:
5.0

Customer did not leave a comment.

Theresa C. 
Rating:
5.0

Customer did not leave a comment.

susan D. 
Rating:
5.0

Customer did not leave a comment.

Craig W. 
Rating:
5.0

Customer did not leave a comment.

REGINA M. 
Rating:
5.0

Customer did not leave a comment.

robert B. 
Rating:
5.0

I plan to rent a storage unit here as soon as I go through everything and decide what size I need. Very helpful staff.

caris P. 
Rating:
5.0

Customer did not leave a comment.

Paul C. 
Rating:
5.0

Customer did not leave a comment.

Andrew H. 
Rating:
3.0

Customer did not leave a comment.

Alexis K. 
Rating:
5.0

Customer did not leave a comment.

Stephen G. 
Rating:
4.0

Customer did not leave a comment.

Lee L. 
Rating:
5.0

making sure the truck was swept out of the dirt on the floor because when i swept it out i found broken glass in the truck otherwise everything was great.

janette K. 
Rating:
5.0

Karen and sandy are always so helpful. You have teo great employees there. It's jot just me who thinks so. I was st the grocery store and the facility was being talked about. How helpful a Karen is

diane B. 
Rating:
5.0

Customer did not leave a comment.

mark L. 
Rating:
1.0

I paid cash for my rental had to pay $100 security deposit thought I would get it back in cash have been waiting 9 days for it to come in the mail it has been a big inconvenience will not rent another one

don S. 
Rating:
5.0

Staff was outstanding

daniel K. 
Rating:
5.0

Customer did not leave a comment.

sandra H. 
No reviews have been submitted for this location.

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