Customer Reviews for U-Haul Moving & Storage of Doral

4519 reviews

8700 NW 77th Crt   Medley, FL 33166
(Off Of SRiver Dr Corner Of Nw87 St And Nw 77 Crt)

(305) 805-7109

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(305) 805-7109

8700 NW 77th Crt
Medley, FL 33166
(Off Of SRiver Dr Corner Of Nw87 St And Nw 77 Crt)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage
Adaptive reuse location

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

THOMAS F. 
Rating:
4.0

GAS PRICES ARE TOO HIGH AND THE QUANTITY CALCULATED BY THE SYSTEM IS TOTALLY WRONG.

RUBEN M. 
Rating:
5.0

Customer did not leave a comment.

JAVIER D. 
Rating:
5.0

Customer did not leave a comment.

JOSE D. 
Rating:
5.0

Customer did not leave a comment.

JESUS V. 
Rating:
5.0

Customer did not leave a comment.

IGNACIO J. 
Rating:
5.0

Customer did not leave a comment.

JORGE G. 
Rating:
5.0

Customer did not leave a comment.

Beverly G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PEDRO M. 
Rating:
5.0

Customer did not leave a comment.

RIGOBERTO R. 
Rating:
4.0

Customer did not leave a comment.

Rosemary H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JORGE D. 
Rating:
2.0

Customer did not leave a comment.

JULIO M. 
Rating:
4.0

Customer did not leave a comment.

Lorna E.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Abhijeet K. 
Rating:
5.0

👍👍👍

RAINIER A. 
Rating:
1.0

This truck is going to kill a driver without a lot of experience in managing huge driving difficulties. The left wheel is totally unbalanced, and it was irresponsible to rent it for a long ride. The steering wheel is losing all parts of the left side by this excessive shaking. I have to fight against this truck for long 14 hours to reach the destination because I have a lot of experience in driving heavy trucks. The next one may have the same luck that I have. U-Haul, never again. I just lost a client.

FABIANO V. 
Rating:
5.0

Great customer service really quick and professional thank you guys for everything.

JESUS Q. 
Rating:
5.0

THE ONLY THING WAS THE WAYTING TIME TO PICK UP AND RETURN THE EQUIPMENT WAS A LITTLE TO LONG. BUT IS UNDERSTANDABLE BECAUSE OF THE PANDEMIC .

jorge D. 
Rating:
5.0

Customer did not leave a comment.

ANI M. 
Rating:
5.0

Overall GREAT experience Associates provided an outstanding service!

RICARDO M. 
Rating:
1.0

When I went to pick up my 20' truck it wasn't there, it had not yet been returned. They never notified me and sent me to the Uhaul location in Medley promising me a 26' truck at the same rate of the 20' truck. At the Medley location they charged me for the 26' truck. I had to call and dispute the charge which they said they would take care of. When returning the 26' truck in Minneapolis to the designated location they could not take a 26' truck(too large) and directed us to return it to a Bloomington, MN location for which they said they would deduct $280 for the inconvenience. On the email receipt there is no indication they deducted the $280. Terrible service, would never rent with UHaul again.

John L. 
Rating:
5.0

Todo ok

WASILIO T. 
Rating:
5.0

Customer did not leave a comment.

VIRGINIA N. 
Rating:
5.0

Customer did not leave a comment.

YOANDRY P. 
Rating:
5.0

Customer did not leave a comment.

GISELA G. 
Rating:
4.0

Customer did not leave a comment.

Cary S. 
Rating:
3.0

Lack of staffing was evident. Thanks for the opportunity to express my experience.

Dwayne J.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

KEVIN G. 
Rating:
5.0

Customer did not leave a comment.

RONALD A. 
Rating:
5.0

Customer did not leave a comment.

JORGE H. 
Rating:
5.0

Keep up the GREAT JOB.

JOSE T. 
Rating:
5.0

Customer did not leave a comment.

ERISNIEL F. 
Rating:
5.0

Customer did not leave a comment.

Jonatan R. 
Rating:
5.0

The location was great. The general manager was fast and efficient. They were generally understaffed as the waiting line to the counter took approx 45 minutes. The truck was a disaster. Multiple brake warning lights and and oil light displayed on the dash during the drive. The truck was clean for its age but did not demonstrate confidence on stability or vibration. My view is that it is not safe. I had to put oil in the vehicle.

BRIAN S. 
Rating:
5.0

Customer did not leave a comment.

DAVID M. 
Rating:
5.0

everything was great

ROLANDO L. 
Rating:
5.0

Customer did not leave a comment.

EDSONY F. 
Rating:
5.0

Customer did not leave a comment.

RONALD A. 
Rating:
5.0

Customer did not leave a comment.

PEDRO C. 
Rating:
5.0

The best

ANDY A. 
Rating:
5.0

Customer did not leave a comment.

roody l.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ABISAEL F. 
Rating:
1.0

I returned the equipment in less than 24 hours and they changed me for extra day of rental

ALVARO C. 
Rating:
1.0

The system wasn't working, I was supossed to pick the trailer in another location, no one from uhaul Called me to confirm the change of location, the staff was súper slow, a huge lineeee!! You really made my moving out of the city really stressful.

Carla M. 
Rating:
4.0

Customer did not leave a comment.

EDGAR B. 
Rating:
4.0

Customer did not leave a comment.

leo H. 
Rating:
3.0

If I'm just renting a trailer, and I've checked in beforehand, and you have my credit card number and driver's license on file, my pickup experience should be 5-10 minutes, max. Yesterday, it took me 47 minutes to pick up a trailer when all of that was true, and the trailer wasn't even close to being clean inside. At other locations, I've rented a truck in far less time than it took me just to pickup a dirty trailer here.

LOWELL F. 
Rating:
3.0

Customer did not leave a comment.

CHRISTOPHER B. 
Rating:
5.0

Customer did not leave a comment.

OSVANY A. 
Rating:
3.0

Customer did not leave a comment.

ALEXANDER G. 
Rating:
5.0

For my son and myself was a very good experience all this new process to rent a Van, the last time we rent was more than 10 years ago and now return is awesome! Just drop off, sent some pictures and that's it! Left key on a drop off box and ready to go home...

ALEJANDRO R. 
Rating:
3.0

Customer did not leave a comment.

diana R. 
Rating:
5.0

Customer did not leave a comment.

ANDRY C. 
Rating:
4.0

Trailer exterior had many dents and scratches not "X" Stickered. Trailer inside smelled of farm use.

Candido G. 
Rating:
4.0

It was seamless. No issues.

Delbert M. 
Rating:
5.0

Process was easy proffessional and fast.

DAYMAR S. 
Rating:
5.0

Very happy with your service. No complaints at all. Will recommend. Thanks for your service.

Marilyn D. 
Rating:
5.0

I recommend this store for the good service and good customer service

YOJANY P. 
Rating:
1.0

You charged me $26 for gas, when I only traveled 17 miles. That is not right.

WILLIAM P. 
Rating:
4.0

Customer did not leave a comment.

CARLOS P. 
Rating:
5.0

Customer did not leave a comment.

JOSE D. 
Rating:
2.0

Customer did not leave a comment.

REINALDO C. 
Rating:
5.0

Customer did not leave a comment.

RONALD A. 
Rating:
5.0

Customer did not leave a comment.

GIULIANO G. 
Rating:
5.0

Customer did not leave a comment.

ELIEZER T. 
Rating:
5.0

Customer did not leave a comment.

MARIA G. 
Rating:
5.0

Customer did not leave a comment.

SAMUEL D. 
Rating:
5.0

If not broken, don't fix it!

Fulvio M. 
Rating:
5.0

Customer did not leave a comment.

ARMANDO A. 
Rating:
5.0

Customer did not leave a comment.

RAFAEL P. 
Rating:
5.0

Very good

RONALD N. 
Rating:
3.0

I would like to said it just make sure of your trucks are in better condition, the truck I was driving feel like it was about to break, I couldn't see by the sides mirrors well because they were sealed with some kind of glue and to drive It was a nightmare, and I was close to crash a car when I change line I couldn't see it because the mirrors were impossible to move it. The gas showed in the truck less than the paperwork said I took the pictures and dispute it.

Alejandro S. 
Rating:
5.0

I would recommend this place to every one in need of storage place.Great service,great rates and excellent staff.

marcos s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOSE F. 
Rating:
5.0

Customer did not leave a comment.

FRANKLIN H. 
Rating:
5.0

Customer did not leave a comment.

DARIAN R. 
Rating:
5.0

Customer did not leave a comment.

NELSON C. 
Rating:
5.0

Customer did not leave a comment.

ROBERTO S. 
Rating:
4.0

Customer did not leave a comment.

ANTONIO N. 
Rating:
4.0

The lot is a cluster. People going to storage units get involved with the intake line. The line blocks traffic. There is no actual designated parking spot for cars. Figure out the flow. This happened on numerous occasions. Also, more people are needed inside.

JOSEPH R. 
Rating:
5.0

Customer did not leave a comment.

PEDRO R. 
Rating:
5.0

Nice

CARLOS T. 
Rating:
4.0

Customer did not leave a comment.

Jeanette S. 
Rating:
5.0

Customer did not leave a comment.

YAROBIS V. 
Rating:
5.0

Customer did not leave a comment.

ROMMEL H. 
Rating:
5.0

Excellent customer service, fast and professional.

Jorge F. 
Rating:
5.0

Best ever

LUIS D. 
Rating:
5.0

Muy buen servicio

ANDRES R. 
Rating:
5.0

Excellent service , fast and organized , fully recommended

Jose A. 
Rating:
5.0

Customer did not leave a comment.

ROMMEL H. 
Rating:
5.0

Customer did not leave a comment.

PEDRO P. 
Rating:
3.0

Faster service at counter, explanation to be better as far as how much gas truck needs to have on return, should have an entrance and exit side instead you have to walk through people in line to get to door.

CATHERINE L. 
Rating:
2.0

On location 1 hour waiting to be attended ,on return (Van) waiting for attended 40 minutes ,only 1 person available for this . -Dirty Van inside and out.You need to do like airplanes to clean desinfect mainly now with with epidemic. -Greasy windshield steering wheel panel seats .

GENIVALDO D. 
Rating:
5.0

Customer did not leave a comment.

MANUEL M. 
Rating:
5.0

Customer did not leave a comment.

LILIBETH H. 
Rating:
3.0

Replace the recepcionist personnel. They are rude and lazy. Texting on the phone while clients are waiting in line. No clear directions of what to do once the keys are handed over to you.

JUAN M. 
Rating:
3.0

Customer did not leave a comment.

KAREL A. 
Rating:
5.0

Customer did not leave a comment.

Leo M. 
Rating:
5.0

Customer did not leave a comment.

BRYAN V. 
Rating:
5.0

Customer did not leave a comment.

DIONISIO M. 
Rating:
5.0

Excellent customer service

FIDEL A. 
Rating:
5.0

Customer did not leave a comment.

Patricia A. 
Rating:
5.0

Customer did not leave a comment.

MANUEL G. 
Rating:
5.0

Los candados no siempre funcionan y aveses hacen falta pero no es algo importante Grasias

MAXIMO S. 
Rating:
1.0

Truck was filthy. I left the facility only to realize once I was in the highway that the hood wasn't closed. I had to park in the shoulder of the expressway to fully close the hood that was shaking badly with the wind and I was afraid it might have popped open while driving. I rented the truck at 9am, they asked me how long did I needed the truck. I thought I'd be back at 3. Traffic in miami made it impossible so I got back a foul ole of hours later but still during the same day only to find out they decided to charge me 2 days rental because I stated I was going to be done at 3. To me this is a scam. Personnel was rude and act with total disregard. It ended up costing me just as much as a fully paid move service where I wouldn't have to carry anything like I did with this truck. Truly regret this

JOSE R. 
Rating:
5.0

Customer did not leave a comment.

Osmel A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

horacio q.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

THOMAS H.  |  First Impressions 
Rating:
5.0

calidad humana lo mejor

MIGUEL C.  |  First Impressions 
Rating:
5.0

The storage area is kept extremely clean. I went there a few times in the last 3 months and there is one lady that cleans daily , she even cleans the dust on the gates inside the storage area. Bathrooms are clean as well. Customer Service in the front is horrible though. It leave such a bad feeling the way they talk to you, it's like a machine/robot talking to you. Zero engagement. If you fix the front of the house, the place will be golden. I rented there a few times a Uhaul truck but the ladies there provide negative experience. Please reach out to me and i can give details or shadow them with the camera.

Kamil K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BEVERLEY H.  |  First Impressions 
Rating:
4.0

Sometimes, the security would close the storage center before the 10PM on days where it was not supposed to be closed before 10pm.

Natalia B.  |  Overall Experience 
Rating:
5.0

Muy buena atencion muy sastifecho

Lester R.  |  First Impressions 
Rating:
5.0

Good costumer

Nelvin F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SUSANA M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

macleidy f.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

elda l.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GIEZI H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

OSNIEL B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOSE R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MAURICIO G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lisa S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lissete M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

FRANCISCO C.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

RAFAEL G.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

AIR Z.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANGEL L.  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

ministerio apostolico p.  |  Overall Experience 
Rating:
5.0

Clean, accessible and good cost....

MIGUEL b.  |  First Impressions 
Rating:
5.0

Thanks

Elio P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Renee L.  |  Overall Experience 
Rating:
5.0

Bastante limpio y mucha seguridad

Raymundo V.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Luis M.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

OSCAR LEONARDO P.  |  First Impressions 
Rating:
4.0

Buen sitio, estuve almacenando mis articulos en este sitio por mas de 3 anos. El servicio de oficina tiene que mejorar un poco le falta algo mas de personal... pero el almacenamiento es bastante bueno. Lo recomiendo.

Ramon C.  |  Overall Experience 
Rating:
5.0

Very helpful. Clean and profesional.

Manuel F.  |  Overall Experience 
Rating:
5.0

We have had the storage unit for a few years service was great and all of our items are intact. There were a few small bugs found though and some dust but nothing too concerning. I also wish I got a prorated amount of what I paid refunded since I canceled 4 days after the payment was processed and do not need the unit for the rest of the month.

Sashy L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kathleen E.  |  Overall Experience 
Rating:
5.0

Great customer service all the agents were helpful and the units are always easy access very clean and customer friendly

edwin a.  |  Overall Experience 
Rating:
5.0

Staff is very attentive to customer needs. Manager Bismark was very kind and helpful. The facilities are kept clean and bug free. Area for unloading is excellent for any moving experience. I would definitely recommend this facility to family and friends.

Julio C.  |  First Impressions 
Rating:
1.0

I’ve been 2 Saturday’s in a row and the wait is over an hour. There’s only 2 people working with 15 people in Line. It’s absurd!!

benjamin w.  |  First Impressions 
Rating:
2.0

When I was looking for storage I called them because I was need it one pallet jack for put my comercial pressure washer machine inside the storage and they rented it to me because they wanted me rent the storage ,so after 3 month I was need it the same service and the manager told me that they don’t do that , so I have to we’re to another place rent one pallet jack to get my machine out.

Wilmer A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Pedro H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Curtis E.  |  First Impressions 
Rating:
5.0

Buen servicio útil para todo lo que se requiere....

Armando M.  |  Overall Experience 
Rating:
5.0

Excelente gran ayuda

Luis L.  |  Overall Experience 
Rating:
1.0

No one informed us about the alarm system. No one informed us or visible signage that says the loading garage automatically closes at 7pm. Staff was no where to be found and the 24/7 Max number was never responsive. The GM was contacted and communicated but after 30 mins of non stop calling. We wanted to leave at 7:15pm but was stranger until 8:00pm. I can’t wait to close the storage in the next couple of days.

Carlos O.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JOSE D.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Ana Cristina I.  |  First Impressions 
Rating:
5.0

The store manager was very professional.

JOSE R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DANIEL R.  |  Overall Experience 
Rating:
4.0

Satisfactory move-in experience. Improvement can be made in the correct advertising of the cost for renting a U-Haul moving truck. The advertised $39.95 for one of the larger trucks comes out to about $90 when it is payment time. An estimate of the “real” cost should be disclosed before payment is due; of course, taking into account the miles driven. Thank you!

MYLENE L.  |  First Impressions 
Rating:
5.0

LAS ATENCIONES QUE SIEMPRE ME HAN BRINDADO EN TODO MOMENTO ES EXCELENTE,ESTOY MUY AGRADECIDO DESDE TODO PUNTO DE VISTA

Jose C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ivette C.  |  Overall Experience 
Rating:
5.0

Yes!!!

Pfeffer Retail G.  |  Overall Experience 
Rating:
1.0

Overall my experience with U-Haul was distasteful and unprofessional. As a company everyone needs to act as one. I went to three locations in one day all within 30mins of each other in south Florida and each and everyone of them had there owe rules and regulations with guidelines on “promotions” and how they handle costumers issues, or U hauls issue which intern became the customers issues. ironically tho U-haul as a whole had no issues when it came to charging my credit card. “ This comment is mainly for the Call Center” I have used U haul at least half a dozen times in my life. However, after this horrible, uneventful experience I will no longer use you guys again.

Ozroe B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Zoraida H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GISELLE P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARTA B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Pfeffer Retail G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DANIEL S.  |  Overall Experience 
Rating:
2.0

The customer service representative needs a lot of training I spent about 40 minutes checking in for the storage unit. There should be a procedure once a customer is renting for the first time, like the procedure up front to return the truck, explain the office hours, ask if there is a previous reservation.

cesar o.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JOSEPH N.  |  Overall Experience 
Rating:
4.0

decided not to use your facilities. moved items to an international shipper's warehouse.

Eddie G.  |  Overall Experience 
Rating:
2.0

Checkin in systems didn’t work almost ever. Only friendly staff was the young gentlemen who worked up front. The women have attitudes and are not very customer friendly. Had to have my card fixed multiple times and then decided for a passcode that didn’t work after one day. I have decided to take my storage needs elsewhere.

ANDREW E.  |  Overall Experience 
Rating:
4.0

New equipment and truck. Wish the van had a rear view camera.

gilbert m.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

rufina h.  |  Overall Experience 
Rating:
5.0

Yes the experience was good.

ALEXANDER A.  |  Overall Experience 
Rating:
5.0

I would used Uhaul services on every move, they have a great services and discounts....

Randy R.  |  First Impressions 
Rating:
4.0

You should have special deals for the longer contracts. In my case, I know I’m going to used your storage for 12 Months and the price is the same for 1 month or 12 months! Thank you for allowing me to make comments!

graciela c.  |  First Impressions 
Rating:
5.0

The counter person was very helpful, is recommend this location to my friends

Troy L.  |  Overall Experience 
Rating:
5.0

Great place

Mario V.  |  Overall Experience 
Rating:
5.0

Good

Martin F.  |  Overall Experience 
Rating:
5.0

Is perfect

eddy m.  |  Overall Experience 
Rating:
5.0

Everythig was great exept for the fact of tryign to charge me before checking if we had emptied the unit first, thank you for your serviced, thank you for everythinf, ill be back

Juan N.  |  Overall Experience 
Rating:
5.0

5

ANdy F.  |  First Impressions 
Rating:
5.0

Jeorge was very Knowledgeable and helped with my needs thanks, Lazaro Rabi

LAZARO R.  |  First Impressions 
Rating:
1.0

very poor customer service I called to cancel out my space in November it but was just xled yesterday, I took out my trailer once and an employee took my spot and was rudd and mad when told to move

martha g.  |  Overall Experience 
Rating:
5.0

Excellent customer service very polite and helpful associates

priscilla h.  |  First Impressions 
Rating:
3.0

Very dissatisfied with purchasing Uhaul locks from Medly was mandatory. I thought it was unfair and more expensive when customers are renting multiple sources and moving out of town.

Lavida D.  |  Overall Experience 
Rating:
4.0

Atencion muy buena por parte del pesonal, a nivel de espacio demaciado pequeño, aunque bien limpio todo

NOSLEN R.  |  First Impressions 
Rating:
1.0

Tried to charge for not enough gas when the meter showed clearly above the amount of gas when taken, followed by providing a unit with a beam going down the middle of It so limiting the actual space

Miguel M.  |  First Impressions 
Rating:
1.0

The staff dont know how to treat a custumer!! They put whoever how forklift operator and that is dangerous, a young man yesterday had broken a press brake that I had stroraged for 6months over there

Alejandro U.  |  Overall Experience 
Rating:
5.0

Excelente todo, el personal muy atento muy agradecida

Gabriella B.  |  Overall Experience 
Rating:
5.0

Great service, but expensive

Carolina R.  |  Overall Experience 
Rating:
4.0

Great experience. The only bad thing is that you can’t use the hanger doors after hours

Viviana M.  |  Overall Experience 
Rating:
4.0

great customer experience

Miguel E.  |  First Impressions 
Rating:
5.0

Good service

Mariano S.  |  First Impressions 
Rating:
5.0

Muy bueno instalación y máxima seguridad

omar i.  |  Overall Experience 
Rating:
5.0

The schedule hours on sundays is until 5 , they close before I spoke with melissa and she told me they may to close the doors to load before the schedule , I paid complete my monthly rent

Enrique R.  |  Overall Experience 
Rating:
5.0

Not comment

Dayani L.  |  Overall Experience 
Rating:
1.0

The customer service was extremely poor and slow. We called in advance to have our pod ready, and again the day of, to ensure it would be ready when we got there and it was not. We waited 1 hour!

jennifer k.  |  First Impressions 
Rating:
2.0

The flooded entrance when it rain was a big problem for me, the continuous broken access system, made me feel unsecured and the lighting going off every two minutes was VERY ANNOYING thanks

Hector B.  |  Overall Experience 
Rating:
5.0

Nice clean facility with friendly knowledgeable staff.

EMIL L.  |  First Impressions 
Rating:
5.0

The manager personally helped me he was very helpful and understanding thank you.

SUPER AC S.  |  First Impressions 
Rating:
5.0

U-HAUL PRESTA A MI ENTENDER. CALIDAD, SERIEDAD, HONESTIDAD, SIEMPRE TIENE UNA FORMA PARA SATISFACER AL CLIENTE, SUS VEHICULOS SON DE EXELENTE CALIDAD Y TODOS SUS EMPLEADOS, SON MUY PROFECIONALES Y EN

Jose C.  |  Overall Experience 
Rating:
4.0

Facility itself is very nice, but its very hard to find a cart when it's busy. Go on Sunday morning to avoid the crowds.

Joe P.  |  First Impressions 
Rating:
5.0

Great

Yandel P.  |  First Impressions 
Rating:
5.0

LOS SERVICIOS QUE BRINDA U-HAUL,SON EXELENTES Y DE OPTIMA CALIDAD,ESFISIENCIA,EXELENTE TRATO AL CLIENTETODOS SUS TRABAJADORES,SON ELEVADAMENTE PROFECIONALES,DESDE EL GERENTE. HASTA EL MAS SIMPLE TR

Jose C.  |  First Impressions 
Rating:
5.0

Very good service....Thanks

Hector B.  |  First Impressions 
Rating:
5.0

Thank you Bismarck & all at UHAUL DORAL You have been terrific in handling all my issues with my brothers storage issues since his passing! I’m so grateful

WILLIAM/Barbara S.  |  Overall Experience 
Rating:
5.0

Thank you for an amazing 3 1/2 years

LAWRENCE R.  |  Overall Experience 
Rating:
5.0

great service

ABM BUILDING V.  |  First Impressions 
Rating:
5.0

Everyone was nice I had no problem

Manuel C.  |  First Impressions 
Rating:
5.0

Im vwry pleased with this. Place

ELIZABETH H.  |  Overall Experience 
Rating:
5.0

the Above answers do not reflect my experience as I never entered the facility nor was there any need.

eliyohu s.  |  Overall Experience 
Rating:
5.0

Storage is well worth it.

LEONER V.  |  Overall Experience 
Rating:
5.0

Very easy to work with

Jason R.  |  Overall Experience 
Rating:
5.0

My experience was overall good, except i lost my keys and I had to pay $25 to have someone cut my lock in order to move out.

DALIA S.  |  Overall Experience 
Rating:
5.0

I am very happy with the service, the only thing I do not like is that I did not have access to keep all my movements since they closed at 7:00 p.m. And I could not enter more to finish downloading my

MARIA M.  |  First Impressions 
Rating:
5.0

Always Profo

CURTIS E.  |  Overall Experience 
Rating:
5.0

I rented the box online I never came into the facility. You need to modify this survey to accomodate online customers.

Veronica N.  |  Overall Experience 
Rating:
3.0

Maybe leave the storage part open 24 hours so that people can access their things when they need to. Some people work late and weekend. Can always come during their hours of operation.

orlando j.  |  Overall Experience 
Rating:
5.0

Na

SONJA F.  |  Overall Experience 
Rating:
5.0

Its really good service and friendly people..

Jithendra K.  |  Overall Experience 
Rating:
5.0

I loved the whole U-Box experience. Professional, friendly, and well-organized. I am constantly recommending the service.

CHAMARA P.  |  Overall Experience 
Rating:
4.0

Very hard working folks. I commend them.

FRANCISCO C.  |  First Impressions 
Rating:
5.0

I have been with u-Haul for about 4 yrs.in Miami FL after moving from Houston,Texas.I have had a wonderful experience over the years.with them Very clean and polite .Thank You Amanda Yates

AMANDA Y.  |  Overall Experience 
Rating:
5.0

The staff was professional, friendly and very helpful. The staff is the most important reason I will return to the location for service.

william c.  |  Overall Experience 
Rating:
4.0

The hours should be 24 hours.

Lindsey C.  |  Overall Experience 
Rating:
5.0

The staff is excellent

william c.  |  First Impressions 
Rating:
5.0

Exelent

LAZARO L.  |  Overall Experience 
Rating:
5.0

Good price.

noelle j.  |  Overall Experience 
Rating:
5.0

Love it.

TOM E.  |  Overall Experience 
Rating:
1.0

The staff at this location is the worst staff I've ever dealt with at any Uhaul facility. Continuous problem after problem, lack of communication, non-caring attitude. All the review sites are correct

CHRIS A.  |  Overall Experience 
Rating:
4.0

I am sattisfice with service

Gerardo P.  |  Overall Experience 
Rating:
5.0

great and efficient. would use again!

Alexandra L.  |  Overall Experience 
Rating:
5.0

Muy bueno y mucha seguridad se lo recomiendo a todas las persona

JUAN R F.  |  Overall Experience 
Rating:
5.0

Personnel were great

Israel L.  |  Overall Experience 
Rating:
1.0

I had to move out on the 7th off the month which made me pay the rent for a whole month

Ashraf S.  |  Overall Experience 
Rating:
5.0

Good Service

Robert M.  |  Overall Experience 
Rating:
5.0

Simply Amazing!!! look no further... These guys are true Professionals, Awesome, friendly and extremely efficient. Thank you so Much!!!

Adam C.  |  Reservation 
Rating:
5.0

Everething is good The only problem is when raining the road to much water in the entrance Thanks

MARIA D.  |  Overall Experience 
Rating:
2.0

They put the alarm in people's ears i dont know if to tell to move the cart on the halls or something but it is very unconfortable, the access to the uhaul is very dificult the okechobee is always tra

Jhoan D.  |  Overall Experience 
Rating:
5.0

The woman who delivered the box was incredible. So friendly and willing to assist. Made everything easy.

joanna w.  |  Overall Experience 
Rating:
5.0

good

UMESH D.  |  Overall Experience 
Rating:
5.0

Great experience

Armando G.  |  Overall Experience 
Rating:
4.0

Good and friendly service!

Zhaoyang Y.  |  Overall Experience 
Rating:
3.0

The staff were great - very friendly and accommodating. However, wait times to speak with an associate were ALWAYS very long on our multiple visits and phone calls because of understaffing.

Tyler B.  |  Overall Experience 
Rating:
5.0

I will come back soon for another storage

alaska a.  |  Overall Experience 
Rating:
5.0

Fase and friendly

CARLA L.  |  Overall Experience 
Rating:
5.0

todo muy excellent

Ana F.  |  Overall Experience 
Rating:
5.0

Great location, always clean, easy to access

HORACIO A.  |  Overall Experience 
Rating:
3.0

One of the customer service in the office was very rude with me and others. When I was going to return the storage she didn’t even let me talk .I was not able to get her name she has long black hair.

Martha M.  |  Overall Experience 
Rating:
5.0

It was a good experience

EVELINA D.  |  Overall Experience 
Rating:
5.0

The unit was fairly priced compared to others

Loise H.  |  Overall Experience 
Rating:
5.0

Excellent service

Rigoberto L.  |  Overall Experience 
Rating:
1.0

Customer service was HORRIBLE. Management and team evaluation should be conducted.

Jenessia E.  |  Overall Experience 
Rating:
5.0

Cindy was very friendly

Rafael V.  |  Overall Experience 
Rating:
5.0

Very happy with the service provided.

CLAUDIA O.  |  Overall Experience 
Rating:
1.0

Constantly changing times on me. The drop off of my container was awful, they showed up and said I have 30 min to put all my stuff on the side walk because they wanted to take my container with them.

Ulrika A.  |  Overall Experience 
Rating:
4.0

thank you

GEORGE R.  |  Overall Experience 
Rating:
5.0

No comments

JUAN U.  |  Overall Experience 
Rating:
2.0

While the staff delivering/picking up my uboxes were friendly and responsive, their truck broke down and the boxes were left on location for an additional two days. My bldg was not pleased. Not good.

PETER J.  |  Overall Experience 
Rating:
5.0

Thank You. I got my things safe all the time they were there. I didn’t have to worry because I knew that was a safe place. The manager is a really nice and helpful person. The guys also, they help.

Genesis M.  |  Overall Experience 
Rating:
5.0

Cynthia was very helpful.

Josefina G.  |  Overall Experience 
Rating:
5.0

Excellent

ROGER G.  |  Overall Experience 
Rating:
5.0

All in all a great experience

BARBARA I.  |  Overall Experience 
Rating:
5.0

Alvin was extremely helpful Give him my best wishes for a job well done

juan p.  |  Overall Experience 
Rating:
5.0

Exelente

FRANCISCO V.  |  Overall Experience 
Rating:
5.0

Good service

Eusebio A.  |  Overall Experience 
Rating:
5.0

Cinthia was always very responsive to any questions or issues.

Gladys C.  |  Overall Experience 
Rating:
5.0

Great General Manager ! Always provides the best service and is willing to go the extra Mile to help out no matter the situation .

Jackie G.  |  Overall Experience 
Rating:
3.0

Staff was not eager to help and could not have moved slower! Return person seemed as if he was put out by request to disconnect car trailer so that I could move truck to loading dock to unload.

Michael B.  |  Overall Experience 
Rating:
5.0

A warning before a late charge by text to phone would be good. An email is often missed.

RICHARD H.  |  Overall Experience 
Rating:
5.0

The U-Haul facility at Medley is great. It's very convenience and well located. The area is secure and the customer service is great. I would recommend U-Haul at Medley.

LUIS C B.  |  Overall Experience 
No reviews have been submitted for this location.

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