It was really unprofessional plus the guy was late and the car was on emptyAaliyah M.
Customer Reviews for Us 1 Lottery Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I drove an hour to make my reservation time at 10 am. Once I got to location I had to wait an hour and a half before I was able to leave with the truck. The business was closed and I had to finally call a customer representative who eventually was able to contact the business through a phone number that I located on a hand written sign while I was still on the line with uhaul. I had also reserved hand trucks (which I had paid for) but they were missing from the truck. I am a repeat customer for Uhaul and this was definitely not a good experience with this location.April D.
There wasn't a dolly or any pads with the truck, but we also didn't need any either. Not complaining, just saying. Our rental process was very easy, and only took maybe 10 mins to rent. And then returning was very easy too. I appreciate Uhaul being nearby, and us being able to get a big enough truck for an time constrainted move. Thank you very much.Stacy H.
Customer did not leave a comment.Tammy W.
Nothing great serviceMartha J.
Customer did not leave a comment.Keith T.
Customer did not leave a comment.CHERRY C.
Customer did not leave a comment.Robert N.
Customer did not leave a comment.JOHN D.
Customer did not leave a comment.Rodney H.
Customer did not leave a comment.Ashana B.
Owner should be on-site. He simply has a phone number to call for service. He was prompt in returning our call, however.JOHN D.
There was nothing to improve. The service was good.Christie H.
Very friendly and helpful.Diane M.
Customer did not leave a comment.STAN R.
No complaintsSTEPHANIE T.
Customer did not leave a comment.DEANDRIA D.