Customer Reviews for Vics Goodyear Tire No 2
(U-Haul Neighborhood Dealer)

308 reviews

7834 Rogers Ave   Fort Smith, AR 72903
(@ 79th St)

(479) 484-1310

Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(479) 484-1310

7834 Rogers Ave
Fort Smith, AR 72903
(@ 79th St)

Services at this Location:

Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Fast and Friendly service, and with an after hours drop off makes it super convenient!

COTY E. 
Rating:
3.0

Clean out the trailer before hooking it up to another vehicle. I had to check the equipment myself before leaving the lot otherwise I would have had a dirty trailer.

KIMBERLY B. 
Rating:
3.0

I think the staff at this location was very helpful and worked to clear up errors from my rental

RODERICK W. 
Rating:
5.0

Customer did not leave a comment.

Billy D. 
Rating:
5.0

Customer did not leave a comment.

KENDRA K. 
Rating:
1.0

HORRIBLE CUSTOMER SERVICE- CALLED THE NUMBER LISTED AND THEY TRIED TO MAKE ME PAY ANOTHER WOMENS BAD DEBIT

KALEAH G. 
Rating:
5.0

All went great!

PAMELA E. 
Rating:
5.0

Very efficient and speedy.

Vernon M. 
Rating:
5.0

Customer did not leave a comment.

ERICA M. 
Rating:
5.0

Nothing. Very personal and professional service!

TIMOTHY K. 
Rating:
5.0

Great service. Would rent from them without hesitation.

WILLIAM S. 
Rating:
5.0

Nothing the employees were very friendly and helpful.

Brenda N. 
Rating:
5.0

Customer did not leave a comment.

DENNIS R. 
Rating:
3.0

Price quote on the phone did not match up with the price I paid. Other than that, good.

Christopher D. 
Rating:
5.0

I rented the trailer on a very short notice to get a job done quickly, everything turned out great.

Henry H. 
Rating:
5.0

I had reserved a larger truck that wasn't available when I arrived to pick it up. It would have been nice if it had been there when I needed it or I had been informed that it wasn't beforehand.

Casey B. 
Rating:
5.0

Customer did not leave a comment.

CAROLYN R. 
Rating:
5.0

Customer did not leave a comment.

Wallace W. 
Rating:
4.0

Quick service

Murray B. 
Rating:
5.0

Customer did not leave a comment.

Rena B. 
Rating:
5.0

Everything was great! Thanks Rick!

RANDALL B. 
Rating:
5.0

G

ESTHER C. 
Rating:
5.0

Customer did not leave a comment.

GEORGE T. 
Rating:
4.0

nice place

Michael F. 
Rating:
5.0

Customer did not leave a comment.

Lawrence T. 
Rating:
5.0

Customer did not leave a comment.

Kerry J. 
Rating:
4.0

We had added the flat furniture mover since we had several large and bulky items like couches and dressers. When we got to the location to pick up the truck and furniture mover they didn't have it. We also tried to log in and complete the pick up online but after taking all the different photos required it failed to work and we had to go in the store to sign all the paperwork and such still. Also having to pay mileage as well as gas used is slightly insane. It was a local move as well.

Jeremiah S. 
Rating:
5.0

Customer did not leave a comment.

Nancy R. 
Rating:
5.0

Customer did not leave a comment.

Stuart R. 
Rating:
5.0

Customer did not leave a comment.

Mark M. 
Rating:
5.0

Fast and friendly service is a plus. Good location and good people running it. Thanks

Larry G. 
Rating:
5.0

Customer did not leave a comment.

Rose C. 
Rating:
5.0

Customer did not leave a comment.

RICK G. 
Rating:
5.0

Customer did not leave a comment.

BILL L. 
Rating:
5.0

Very easy to work with..

mark M. 
Rating:
3.0

Customer did not leave a comment.

Minnie A. 
Rating:
5.0

Customer did not leave a comment.

RONNIE K. 
Rating:
5.0

Customer did not leave a comment.

KENNETH S. 
Rating:
4.0

Customer did not leave a comment.

Mark L. 
Rating:
5.0

great friendly service

ERIC C. 
Rating:
1.0

How was my experience? Total crap . . . again. I had reserved a 20 foot truck but found upon arrival that it was not available. I had made this reservation several days in advance and at that time was assured that I would get the truck that I ordered because this very same thing had happened the previous time that I need to rent a truck. What was there waiting for me was a 26 foot truck that I cannot use at all. What is the point of advance reservation if it cannot be honored? My request that the total charges on this visit be reversed and that there is no charge to me. Thank you . . . R J Walters

RJ W. 
Rating:
5.0

All was good. Keep doing it.

John H. 
Rating:
4.0

Vic's was great. They got me in and out quickly and had what I reserved. However, this was only because the U-Haul Moving and Storage at 2205 Towson Ave in Fort Smith, AR did not have what I reserved. They had to call around and Vic's Tire had the trailer and dolly I needed. I CANNOT understand how you can reserve something and show up to the store early in the morning to find they rented out the equipment the customer reserved. Terrible customer service!!!!

James R. 
Rating:
5.0

Customer did not leave a comment.

Joe C. 
Rating:
5.0

Customer did not leave a comment.

Andrew E. 
Rating:
5.0

Customer did not leave a comment.

Steve G. 
Rating:
5.0

Great people!!!

KEN H. 
Rating:
5.0

Customer did not leave a comment.

JIM S. 
Rating:
5.0

Customer did not leave a comment.

Kristal K. 
Rating:
5.0

Customer did not leave a comment.

Jennifer S. 
Rating:
4.0

Customer did not leave a comment.

Richard L. 
Rating:
2.0

The vehicle was filthy. We returned the truck after the lending facility had closed, and the mobile return offered no way to say the mess was there when we received it.

Sasha Y. 
Rating:
5.0

Customer did not leave a comment.

Walter E. 
Rating:
5.0

Customer did not leave a comment.

Trevor W. 
Rating:
1.0

U-Haul redirected me to a different location than requested. Had to wait a day to get my van. Delayed my move

Keith D. 
Rating:
5.0

Very quick checkin procedure, very nice folks at this location.

Rance M. 
Rating:
5.0

Mobile check in was easy. Only issue was because of holiday facility was not open and I had to drive to a different facility to get an appliance dolly. But the people made it work and made it easy to return.

Stanley P. 
Rating:
5.0

Customer did not leave a comment.

RICARDO A. 
Rating:
5.0

Customer did not leave a comment.

Trevor M. 
Rating:
4.0

Customer did not leave a comment.

RICKY H. 
Rating:
5.0

Every one was very professional. I will definitely use them again

marcus T. 
Rating:
5.0

Customer did not leave a comment.

Bill K. 
Rating:
5.0

Lower cost

Mark M. 
Rating:
5.0

Customer did not leave a comment.

Jesse C. 
Rating:
5.0

Locally owned and operated and you could tell. They were very friendly, interactive and very helpful. They were very quick to great me and process everything. They exemplified what you would want from your facilities.

Rance M. 
Rating:
5.0

Easy transaction and great service! Would highly recommend this location.

RANDY B. 
Rating:
4.0

Customer did not leave a comment.

Stuart N. 
Rating:
4.0

Customer did not leave a comment.

KATIE M. 
Rating:
5.0

I didn't get the appliance dolly that I ordered.

Linda H. 
Rating:
5.0

Customer did not leave a comment.

Candy H. 
Rating:
3.0

Slow pick up Process even though I requested the express pickup. Would rent from them again.

Wayman C. 
Rating:
5.0

Customer did not leave a comment.

Roger M. 
Rating:
5.0

Customer did not leave a comment.

Barbara B. 
Rating:
5.0

My 3rd time to rent at this location and all has been good every time.

John H. 
Rating:
5.0

Customer did not leave a comment.

Frank W. 
Rating:
5.0

For me, nothing. Rick is very professional, the truck is almost new, it is easy in and out. I will rent here anytime I need a pickup.

John H. 
Rating:
5.0

Nothing!!! Rick at this location was excellent

Frederick C. 
Rating:
4.0

Very friendly. Easy in and out. New equipment. Rick is easy to work with and flexible in return time. Very good experience.

John H. 
Rating:
5.0

I will rent here again. Great truck and easy to get in and out.

John H. 
Rating:
5.0

Customer did not leave a comment.

Thomas C. 
Rating:
5.0

I don't see any reason for improvement . Good customer service. The person I talked to was very helpful and courteous.

BARBRA B. 
Rating:
5.0

Customer did not leave a comment.

Tina B. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey R. 
Rating:
5.0

Customer did not leave a comment.

Roger M. 
Rating:
5.0

Very easy to get to and the people were very nice and helpful.

MARIE H. 
Rating:
3.0

Customer did not leave a comment.

ROBIN E. 
Rating:
5.0

Customer did not leave a comment.

Efrain G. 
Rating:
5.0

Customer did not leave a comment.

Jill L. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY C. 
Rating:
4.0

Previous customer did not sweep out. Gentleman very efficient in checking us out.

ROBERT P. 
Rating:
5.0

They were very nice and respectful. Use their services again

DAVID S. 
Rating:
5.0

Customer did not leave a comment.

TINA P. 
Rating:
3.0

I rented 6x12 trailer. The rear tail lights were malfunctioning. I had to go to other dealership to have fixed. The trailer's running lights went out while traveling to destination at night. Made me uncomfortable. Not my best U-haul experience.

Mark N. 
Rating:
5.0

Customer did not leave a comment.

Robert B. 
Rating:
5.0

Customer did not leave a comment.

Bill W. 
Rating:
5.0

A+ quick transaction, no hassle.

Michael J. 
Rating:
5.0

Customer did not leave a comment.

tammy J. 
Rating:
5.0

Pretty much a perfect transaction. Can't think of any improvements.

LAWRENCE L. 
Rating:
5.0

Very honest! great place!

Stuart W. 
Rating:
5.0

I took the trailer clear across town just to find that it is an abandoned building with a UHual sticker in the window. This was the drop off location YOU set me up with. NOT the dealership 1/2 mile from my destination. We called...you sent us to a completely different location about six miles away. Rick was helpful, UHaul was not. My time, my gas, my inconvenience, UHaul in the money. What's wrong with this picture. Customer service said," you can file a complaint, if you want to".

Dan M. 
No reviews have been submitted for this location.

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