Customer Reviews for Voyageur Unlimited

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Voyageur Unlimited

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Daniel H. on

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Amy W. on

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Shannon L. on

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First time using this location. Truck was ready and pick-up process was quick and easy. Very helpful agent in explaining the details. I will not hesitate to use again.

arlen m. on

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Andrew T. on

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Not much. Everything went very smoothly!

Betty M. on

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Seth P. on

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Good afternoon, this is our second time we rented a 4 x 8 enclosed trailer at this location. The first time the trailer was in perfect condition. This last time when we rented it, here is what we observed: a wheel must be out of balance and it was badly worn on the tire. It also shook really bad. We ran through some rain and the inside of the trailer had water on it that made some of our luggage and equipment damp and wet. One of our guns was rusted as a result of this. The bottom of the trailer was also filthy. It was so bad that when you unloaded your suitcases if you held them against your body as you were carrying them you were covered in what looked like metal dust and or grease. Very, very, very difficult to remove from the clothing. We would rent here again but next time we will thoroughly inspect the trailer before taking off.

Susan B. on

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I wasn’t too happy with the upgrade. Driving a 26’ truck over 1,000 miles has significant gas expenditures that I wasn’t prepared for. I think we spent a total of $320, the smaller truck would have fit more into our budget. Plus, when I made the online reservation it didn’t say there would be a $100 deposit on my card that I am still waiting for it to be returned.

Susan M. on

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Tim was so accommodating. The 26' truck that was waiting for us was too big. He made a phone call and 15 minutes later there was a 15' foot truck available for us. He was very helpful, and friendly.

Judy G. on

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The manager was very friendly and helpful. He really works to do a good job. This is the second time I've rented from him and he's great.

Denise O. on

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Annette L. on

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The service was terrible. We did the pickup check in online and thought it would be easy. We had to wait a half hour sitting there to get our Uhaul. We weren’t given the furniture pads that we requested, they tried to offer to bring us some but we were already done moving items and had to use personal blankets that got dirty and ruined. It was not a pleasant experience. I waited on the phone for over 40 minutes to ask a question and they did not help either.

Robert H. on

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Great service all the way around. Convenient location with friendly staff!

Caitlin M. on

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Thomas B. on

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Cheryl C. on

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Jeff M. on

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It took a hour during pick up to get the contract filled out due to there modem problem, so we had to do it over the phone and that failed, we had to call and do it over the phone and go through all my info again.

Kevin H. on

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Clinton B. on

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very personable and always returned me phone calls. was willing to work with me to make sure he was there for the pick-up time. also was very willing to work with us and help us when we had to change the size we needed.

Robert K. on

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Jacob G. on

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Roger L. on

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The dealer contacted me a few days ahead with an exact time for pickup. Trailer was ready and all safety checks done efficiently

Jeff M. on

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Nothing. All is good at this location. Great service. Tim helped us out and everything went smooth. A+ CHEERS !!!! This was my first U-HAUL rental. I will rent again! AWESOME !!!! JEFF MUNSON

Chad H. on

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andrew b. on

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Excellent service!

Tod C. on

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Robin S. on

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It is so easy to rent a truck. I would definitely recommend!

Shawn T. on

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Bo B. on

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Sue P. on

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Randall K. on

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Hugh G. on

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