Customer Reviews for Voyageur Unlimited

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Voyageur Unlimited

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Heidi H.
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Tim was great! He was helpful, flexible to our changes and knowledgeable about rates and equipment. I really appreciated that he could text me back and forth. The national line called me and I would call them back and was on hold for several minutes. Tim and Mark responded to my husband and me right away. 10 stars!!!

Paul B.
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Drivers door was hard to close, needs help. One week headlight should be replaced.

Scott C.
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Customer did not leave a comment.

K David H.
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GREAT CUSTOMER SERVICE: Tim, the Vendor (Voyageur Unlimited) called me pre-arrival to indicate he only had 1 dozen pads vs. the ordered 2 dozen. I was in a hurry, Tim streamlined the checkout - VERY much appreciated!

Robert M.
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Keep up the good work!

MARK H.
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Great customer relations!!

Brian M.
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No one was there. 1:30 in the afternoon. Office door open but no one around. Between the pick-up and drop off this was one of the strangest experiences I have ever had in my life.

Julia P.
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Customer did not leave a comment.

Steven N.
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Alfred H.
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John W.
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Ellen K.
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Nothing! I love this location - have used them several times. I am a U-haul fan!

Alex M.
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Customer did not leave a comment.

Cheryl T.
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Customer did not leave a comment.

Joseph Y.
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STEVEN H.
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Pam E.
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Tim was very helpful and made the pick up & drop off easy for us!!

Scott S.
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Great service.

Stuart K.
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Customer did not leave a comment.

BRUCE B.
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They made it easy. We used a 5X8 enclosed trailer with no issues. Pick-up and drop off no problems.

Teresa B.
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Customer did not leave a comment.

Benjamin W.
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Lisa S.
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Tim was awesome! Friendly, helpful and super accommodating. Very glad he was there when we needed him.

Dave C.
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Customer did not leave a comment.

Tressa H.
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The manager stayed late in order to meet us at the facility. Very nice guy, and thr trailer worked great!

John H.
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Customer did not leave a comment.

Dennis C.
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Karen H.
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Tim was great and our experience was simple and fast. Much appreciated!

William C.
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It would be helpful to have better signage for the location.

Neil P.
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Customer did not leave a comment.

James S.
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Not a lot of options In this area and nice to be able to have 24 hour drop off, but it would be scary late at night.

DANIEL W.
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I cant think of anything they could do better, excellent service, and very polite thank you for yours and their service

Bruce V.
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Some lady called and said she was from U-haul and was calling about my contract. I told her I had already checked in for the pick-up, had filled out the requested forms and "signed" the terms of agreement forms. She said I did not have a contract so I said she should call Tim, the owner of the business as I already picked up the trailer. She was instantly belligerent and RUDE!! Told me if I didn't co-operate with her she would report the trailer as stolen and I better not use it. I said, again, talk to Tim...but she got louder and louder, talked over me so I hung up and called Tim myself. ..who is excellent to deal with...and a good listener. The one I talked to from "U-Haul" needs some instruction on how to listen/communicate with the customer, better non-threatening verbal skills....or a different job. On a positive note, I ALWAYS enjoy renting from Tim at Ashland U-Haul!!

nicole S.
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Customer did not leave a comment.

Gary K.
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Yes they made this very painless, didn't have the trailer I needed but was able to source one from another U-Haul dealer. Very pleasant experience.

Mark M.
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Customer did not leave a comment.

Larry J.
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Customer did not leave a comment.

Carl G.
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Tim was great!!

Paul T.
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Customer did not leave a comment.

Dan C.
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Very helpful

John B.
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Had new tires and in excellent shape as I had 1500 miles to travel.

thomas J.
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Great location and pickup!

Diane U.
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We were grateful for this drop-off place, our final destination was LaPointe, and the next closest drop-off, for any company, was Duluth. This was 60 miles closer(saving 120 round trip. We chose U-Haul for this reason, and had a good experience there.

Anissa C.
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Excellent communication and easy pick-up and drop-off. Would recommend this uhaul location to everyone!

Erin B.
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Customer did not leave a comment.

Bruce L.
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Not much all was good here.

jason E.
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Customer did not leave a comment.

Ray D.
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He really goes above and beyond for his customers. I can't really think of anything to improve upon. Very friendly.

Ray D.
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They are very helpful and informative during the process of renting the truck. Would highly recommend them to anyone who needs to rent a truck/trailer.

Kelly M.
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Tim was great. No improvements necessary!

Mark S.
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Customer service was excellent with Voyageur Unlimited! Tim worked well with us, the customer, to make sure we were taken care of and had everything we needed. He explained all options well to us!

Rod E.
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Customer did not leave a comment.

Matt H.
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Patricia P.
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Tim was very conscientious and had what we needed. Would highly recommend this business.

Pat H.
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Friendly and helpful.

Tony M.
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Customer did not leave a comment.

Mark J.
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Customer did not leave a comment.

MARY KAY B.
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very helpful and friendly i would highly recomend

Mark W.
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Unfortunately, this wasn't our location we chose to pick up the Uhaul. We were called the day before stating we had to drive 3 hours away to pick up the Uhaul because it was the only location close by with the size requested. We booked 2 weeks in advance so I'm not sure why the inconvenience was put on the customer.

Mark W.
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Unfortunately, this wasn't our location we chose to pick up the Uhaul. We were called the day before stating we had to drive 3 hours away to pick up the Uhaul because it was the only location close by with the size requested. We booked 2 weeks in advance so I'm not sure why the inconvenience was put on the customer.

david J.
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Customer did not leave a comment.

BAYAREA G.
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Rebecca R.
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Jeff H.
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I was not happy when I showed up and found the truck didn't have adequate tires on it for driving in Wisconsin snow. Had to buy $60 in sand just to get up a hill and into my driveway that was plowed and sanded. Was only able to make 1 load without uhaul. We then brought it back and had to make 6 loads with pickup trucks.

Richard S.
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Customer did not leave a comment.

Ray D.
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jerimiah C.
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richard W.
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Trailer seem to pull hard but otherwise everything else was great ??

JOHN G.
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Short supply of blankets.

MICK T.
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All was great

Brian G.
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Customer did not leave a comment.

GRACE K.
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Tim went out of his way to assure I had a truck for my move.

JOHN B.
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Stop people from smoking in the truck

Shawn T.
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Customer did not leave a comment.

Daniel H.
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Customer did not leave a comment.

Amy W.
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Customer did not leave a comment.

Shannon L.
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First time using this location. Truck was ready and pick-up process was quick and easy. Very helpful agent in explaining the details. I will not hesitate to use again.

arlen M.
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Customer did not leave a comment.

Andrew T.
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Not much. Everything went very smoothly!

Betty M.
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Customer did not leave a comment.

Seth P.
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Good afternoon, this is our second time we rented a 4 x 8 enclosed trailer at this location. The first time the trailer was in perfect condition. This last time when we rented it, here is what we observed: a wheel must be out of balance and it was badly worn on the tire. It also shook really bad. We ran through some rain and the inside of the trailer had water on it that made some of our luggage and equipment damp and wet. One of our guns was rusted as a result of this. The bottom of the trailer was also filthy. It was so bad that when you unloaded your suitcases if you held them against your body as you were carrying them you were covered in what looked like metal dust and or grease. Very, very, very difficult to remove from the clothing. We would rent here again but next time we will thoroughly inspect the trailer before taking off.

Susan B.
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I wasn't too happy with the upgrade. Driving a 26' truck over 1,000 miles has significant gas expenditures that I wasn't prepared for. I think we spent a total of $320, the smaller truck would have fit more into our budget. Plus, when I made the online reservation it didn't say there would be a $100 deposit on my card that I am still waiting for it to be returned.

Susan M.
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Tim was so accommodating. The 26' truck that was waiting for us was too big. He made a phone call and 15 minutes later there was a 15' foot truck available for us. He was very helpful, and friendly.

Judy G.
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The manager was very friendly and helpful. He really works to do a good job. This is the second time I've rented from him and he's great.

Denise O.
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Customer did not leave a comment.

Annette L.
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The service was terrible. We did the pickup check in online and thought it would be easy. We had to wait a half hour sitting there to get our Uhaul. We weren't given the furniture pads that we requested, they tried to offer to bring us some but we were already done moving items and had to use personal blankets that got dirty and ruined. It was not a pleasant experience. I waited on the phone for over 40 minutes to ask a question and they did not help either.

Robert H.
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Great service all the way around. Convenient location with friendly staff!

Caitlin M.
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Customer did not leave a comment.

Thomas B.
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Customer did not leave a comment.

Cheryl C.
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Customer did not leave a comment.

Jeff M.
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It took a hour during pick up to get the contract filled out due to there modem problem, so we had to do it over the phone and that failed, we had to call and do it over the phone and go through all my info again.

Kevin H.
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Customer did not leave a comment.

Clinton B.
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very personable and always returned me phone calls. was willing to work with me to make sure he was there for the pick-up time. also was very willing to work with us and help us when we had to change the size we needed.

Robert K.
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Customer did not leave a comment.

Jacob G.
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Customer did not leave a comment.

Roger L.
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The dealer contacted me a few days ahead with an exact time for pickup. Trailer was ready and all safety checks done efficiently

Jeff M.
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Nothing. All is good at this location. Great service. Tim helped us out and everything went smooth. A+ CHEERS !!!! This was my first U-HAUL rental. I will rent again! AWESOME !!!! JEFF MUNSON

Chad H.
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Customer did not leave a comment.

andrew B.
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Excellent service!

Tod C.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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