Customer Reviews for Westgate Homes Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Westgate Homes Inc

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wilbur a. on

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David W. on

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The staff was very friendly and fast. A credit to your network.

Cory C. on

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Diann R. on

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No improvements needed. Service is always excellent and friendly! I have rented trailers here multiple times and they always have the size I need.

Steven D. on

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When dropped off last night at Westgate homes there was a guy insure been very helpful. However I chose not to hand him the key and dropped it through the door slot. One thing that concerned me was the trucks are dropped off with and other equipment placed in the back of them. What is to stop anyone walking up, opening the back truck door and taking equipment? I guess you have security cameras? Thanks, Steve Deighton

Craig R. on

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Scott C. on

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Billy H. on

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Shirley P. on

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Jana M. on

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Very professional. Very friendly. Reasonable prices. No pressure. Extremely good customer service...

Jim K. on

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Diann R. on

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No improvements needed! The staff is always friendly and helpful and has exactly the equipment I need or request!

julie c. on

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Marilee M. on

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AJ D. on

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Learn how to use your computer. Also, I had taken advantage of pre-registration and paying ahead of picking up the truck. My payment was made but all the pre-entered information was lost and we had to waste time repeating the entry.

David A. on

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Very friendly awsome people....will always go Back to that location..met owner....awsome person

Randy M. on

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Extremely nice people

Chelsea M. on

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Steven C. on

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Joe H. on

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This is a great location. People, service, selection and just overall great experience. I think UHAUL is ignoring a great location by making it appear this location does not have inventory of vehicles and others in the area have just what the online customer wants. I called this location because I had used them before and found they had the exact trailer I needed when the Uhaul website showed no availability.

Shirley P. on

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CATHY R. on

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Everyone was very helpful and the return was quick and easy. Very friendly staff.

Joe H. on

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Meredith G. on

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Clifford P. on

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Very nice gentleman, help us connect the trailer and made sure we knew what to do. We will rent again from him.

michael j. on

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Ronald T. on

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Michael D. on

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Nice small town dealer

Mark W. on

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Ed D. on

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Friendly and helpful manager

Steven C. on

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Good dealer.

Sydney A. on

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earl s. on

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Koby Y. on

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I was told that I was renting for 3 days 100 miles they charged me 198.00 when we picked it up. I called and told them I needed it a extra day. I returned it on that 4th day. Went 115 miles. That should have been 115.00 for miles and 156.00 in daily rental and tax at 9.5% would be 296.74 (not sure what the tax rate is) I put fuel back in it cleaned it. I was charged with an additional 158.00 and some change and when I called they told me they would credit the amount to my account and they ended up charging my account with another 305.00 payment. I called again and the lady said sorry it was her fault and it should be credited in a few days. That put me and my family in a bind and it is unacceptable.

janice n. on

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They came out with smiling faces and a willingness to help very sweet people and overall it was perfect. Xo

DENNIS G. on

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very cleans and nice

Matthew S. on

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Carri T. on

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DAN M. on

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Educate owners and management customer service skills.

Dwight T. on

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Good people and excellent service

Kenneth M. on

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Gerald J. on

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Michael S. on

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Ended up not having to utilize the storage unit - but was professionally, and quickly, refunded my money.

susan m. on

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Friendly, helpful service! I will use them again!

Arthur G. on

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andy h. on

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Very helpful. Good people. Nice truck. Great experience all the way around. Thank you.

Hans F. on

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Robert G. on

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ANTHONY R. on

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Very polite and professional, clean

Michael C. on

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nikki d. on

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Neil K. on

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Diann R. on

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The staff here is friendly and professional! The are always willing to go the extra mile to accommodate your Uhaul and storage needs.

MONTY L. on

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Diann R. on

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The staff at this office is very easy to work with. They gave easy to remember instructions for dropping off the trailer after hours. Excellent location!

Linda K. on

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Lynn T. on

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Gary M. on

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The twenty foot truck has lousy headlights. Consider the truck size and the trailer hitch( which means more weight potentially) I would think the headlights need to be better for breaking distance. Other than that it was a rental truck and ran just fine.

BENJAMIN C. on

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The uhaul wasnt where i told it was going to be. It was supposed to be on glen rose highway. Instead it was clear out to TOLAR!! It wasted my time, it makes uhaul look totally incompetent.

leann g. on

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Every was great

glenn R. on

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Sales lady was very professional and very beautiful and sexy

Jay B. on

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Mark T. on

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Jimmy T. on

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Adriana R. on

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JAMES C. on

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darren l. on

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Came out even in the rain to help, awesome people. Thank you.

JAIME A. on

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Very nice facility and very friendly staff.

John S. on

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Donna L. on

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Sheri L. on

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TERESA C. on

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judy e. on

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david s. on

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Khana T. on

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TAMMY C. on

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The online rental was very easy. As long as you keep your reservation. But I had to contact customer service and they were very helpful and stayed on the line with me until the process was completed. The return was easy also. I will do the online process again if needed. Thank you.

Craig M. on

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the lady who helped was great I forgot her name but it was the one who works sat 9-12.

Chris D. on

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The windshield was really dirty and it was difficult to see until I cleaned it at the gas station. Otherwise, excellent service and they had what I was looking for.

Donald S. on

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Sylvia L. on

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Gregory W. on

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Richard G. on

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Edward H. on

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Simple process and friendly folks!

BILLY H. on

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We had to wait. When we were moving, time was a factor. We were delayed because it took a long time to get to the front of the line. The gentleman who rented to us typed with one finger. We were at the store for well over an hour. Once we got our rental, everything worked fine. Your representatives definitely need training, but your equipment was terrific.

CATHY R. on

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Robert C. on

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Great help

Travis R. on

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Edwin T. on

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Larry L. on

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Barbara D. on

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Robert T. on

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Michael P. on

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My truck was like new. The gentleman I dealt with when I picked the truck up was very nice and helpful. I would definitely recommend this uhual.

Robert C. on

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Another great experience

ADAM B. on

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Knowledgeable and friendly staff. Clean office and very comfortable. The paperwork was quick and was explained to me. Truck was clean and functioned exactly how I excepted the rental truck to be. The price was quoted and explained to me. Overall I was very satisfied with this U-Haul dealer

JENNIFER J. on

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Great office staff. Will only use this location in the future. Great Customer service.

Horace M. on

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Bryan R. on

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Rick R. on

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None, both were excellent

Mark W. on

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Richard G. on

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Wesley A. on

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Friendly and helpful staff. I will continue to use them for my u-haul needs.

Lisa M. on

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All good, everything went smoothly.

JERRY E. on

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GARY E. on

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Very personable in the way they conduct business.

FRANKLIN H. on

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Office personnel ate friendly and VERY helpful. The faculty is in excellent shape and has easy access.