Customer Reviews for Winters Auto & Sport Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Winters Auto & Sport Inc

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Jonathan W.
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Ease of pick-up. Easy to drop off. Friendly staff. Excellent experience.

jack S.
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Customer did not leave a comment.

arthur D.
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James C.
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Lee R.
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This was a self drop off. The driveway was full of snow as it recently snowed and hadn’t been plowed. The trailer was so heavy and difficult to lift off my truck I strained my back . I would not attempt to try that again.

Thomas B.
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Customer did not leave a comment.

Susan S.
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becky T.
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The location was closed early for New Year's Eve but the owner opened for us!

MIGUEL M.
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Customer did not leave a comment.

Charles D.
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Need to clear ice Was dangerous getting into the van

Kevin C.
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Customer did not leave a comment.

Valerie S.
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Edward L.
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Arthur D.
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Good fast service on this rental my times and day change was able to make changes in my rental without any problems

Filippo S.
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Fast check-in at the counter. Great service.

Lou R.
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Excellent small business owner....... no improvement needed..... I’m a satisfied customer......

Jaquan W.
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I was charged 48.79 when the website said I had to pay nothing when I picked up the truck , the total was 43 and some change when I returned I hope I get my money back...

douglas L.
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have the owner install a new driveway...

john B.
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Keep doing what they are doing. Pleasure to rent from this location. Good guys

David K.
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They always have vans when I need them and they’re always in good shape

Lisa W.
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There were CRATERS, not just pot holes throughout this entire location. The driveway in, out and the entire lot. It was raining when I picked up so it made for a miserable drive in and out. Seriously, if you run a business, please keep your property maintained! The back of the trailer was open so the inside of the trailer was wet. We actually thought it leaked and we were going to return it but realized it was because they had it sitting open. Why have it sitting open in the rain?? The guys running it were fine but I wont go here again. There are U Hauls closer to me but none had the size I wanted. I'll look a little harder next time to find a different location.

russell B.
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Customer did not leave a comment.

Michael P.
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rita C.
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SUCKS SUCKS SUCKS SUCKS DON'T SEN ME ANYMORE EMAILS

Terrell B.
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Nice and helpful

ROBERT B.
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Customer did not leave a comment.

Daniel M.
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The driveway has major potholes in it. The guy is super nice who owns/works there. Shop is ok. Not bad overall except driveway.

tim C.
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Customer did not leave a comment.

joyce H.
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Barry S.
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michael R.
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SELHA G.
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Winters In and out. He's well stocked and local.

Jon K.
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Everything was good with this truck rental. The people at the store were friendly, knowledgeable, and actually helped to talk me into renting LESS furniture pads than I was originally planning. And, it was the right decision to get less of them. I rented a 15 foot truck for a quick / one-day move of some big stuff. The truck had roughly 110,000 miles on the odometer, but ... I never would have known, given that the truck performed totally okay. The truck was also shockingly clean inside when I picked it up. I actually used some rags to clean up muddy footprints that I made in the back, so that the truck would be back to super clean before I loaded in my stuff. My only (very minor) complaint about the rental was : this location has a driveway that is not paved. I picked up the truck on the second day of heavy rainstorms, and the driveway was a bit icky. Jon. .

Melinda W.
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Customer did not leave a comment.

Chris G.
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Walter M.
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I already prepaid and was looking to save time but computer issues took time.

Eric G.
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Customer did not leave a comment.

donna H.
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William M.
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ROBERT S.
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robert S.
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Dawn F.
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MARCEL R.
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Don’t charge my card without my permission when you’re supposed to call me to discuss my complaints about the insults experience. The owner of the location never answers the phone, has no voicemail, and the usual representative did not explain that if I kept the uhaul for extra days I would pay $20 every day plus rent on the moving blankets that I thought I bought. What I though would be cheap ended up being almost $250 and there was no one to explain it to me when I’d call. Then I request to talk to a representative and after a week they just charge my card.

James K.
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The man that was there was no help, he didn't explain anything and double charged me.

John T.
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As far as Uhaul renting goes it was fairly painless. No waiting, truck was fine, no hassles- if I need to rent again I would be happy to return to Winters Auto and Sport.

Paul R.
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Guy charged me unnecessary charges

Ronald C.
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I have been dealing with location for years and have always been very satisfied.

Tiffany H.
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Customer did not leave a comment.

Glenn G.
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Steve D.
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I Haul set my original reservation up for a different place. When we got there the place was not open so we had to wait till the next day. As for Winters Auto he was pleasant enough but he obviously does not check the equipment. I had to drive from Hudson, NY to NC with only one light on the entire trailer working. This type of negligence puts people’s lives at risk.

Tess P.
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Customer did not leave a comment.

douglas H.
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Patrick L.
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Ryan W.
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I used the online system to set up my rental so that I could do mobile pick up, but for some reason I was not able to do that.

Joseph G.
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Customer did not leave a comment.

Michael M.
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I have rented from Wayne before. He is courteous makes the process enjoyable. I know before I walk in that things will go smoothly. That's a big deal.

Bruce H.
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Nothing.

Brian D.
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Customer did not leave a comment.

Jennifer K.
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Anthony D.
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Arrived at 8am (which was the reserved time) and the truck hadn’t been returned the night before. Was told to come back in an hour and it’d be there. We showed back up at 9:15am for the truck to still not be available. The guy at the desk told me his hands were tied and there was nothing he could do. I told him we needed to figure out something as we had people coming at 9:30 to help us move. He tried calling the people who had the truck and left a message. I was very disappointed with the customer service. Another truck (same size!) was in the parking lot but we were told it was for out of town only. Thankfully within the next 15 mins “our” truck was returned.

ANTHONY B.
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Customer did not leave a comment.

Pedro A.
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Nice guy

Diana G.
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Wonderfully helpful.

MALCOLM S.
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Customer did not leave a comment.

Alan G.
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Clint P.
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Jonathan L.
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Rich O.
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Nothing everything was great!!

Pedro A.
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Customer did not leave a comment.

Jeff S.
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Richard W.
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Thank for easy car trailer rental

Rebecca W.
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Maybe a little better landscaping around the office would be nice. It's kind of bleak.

Jeffrey F.
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All good.

Joseph G.
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Easy access, close to route 9

lavonne R.
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My reservation was changed multiple times by Uhaul. I was given a truck that was too big, cost too much to operate and was further away. I was told I'd receive a refund and no one followed through.

Eric G.
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I hope someone has a chance to read and respond to the email i sent to you last night after returning the truck. Not only was I charged for blanket pads that I did not receive, I had to use my own bedding which got filthy in the truck! Because I have so much bedding that I needed to use, I have to go to the laundromat just to wash and dry everything that was soiled in this move. Someone needs to contact me regarding this ASAP and make this right.

kate L.
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Customer did not leave a comment.

michael R.
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Jeffrey W.
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Brian L.
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Edna R.
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The process was professional, efficient , easy , quick and accommodating . I could not be more pleased. I will use the fairview ave uhaul again

Gerard O.
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Not a thing. Everything was great.

SALLY E.
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Friendly service. Really great. The rental was expensive, but I had no alternative.

Arthur F.
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Customer did not leave a comment.

Jonathan F.
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Customer did not leave a comment.

randy N.
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Cruise control in the vehicle would be a nice addition.

Ammi R.
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Customer did not leave a comment.

SUZANNE W.
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Small and cramped didn't know exactly where to put the truck.

Krystle D.
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Let me start off by stating I will NEVER do any business with Uhaul again! My rental should’ve been FREE at the end of the diabcle I went through! I tried to make a reservation online and ran into many issues. I was going to Schenectady, New York and the surrounding areas had zero available trucks. So I opted for a truck which wasn’t the correct size, in Ravena NY which was over a half hour away. I received one phone call confirming my pick up which was prior to me boarding a plane and I could hardly hear her, she rattled off an address and I said yes because I didn’t have time to cross check the address I reserved the night prior. I went to the location, much to my surprise they didn’t have ANY trucks. The guy called customer care where she was extremely rude and told me I would have to go another hour out of my way. When I asked how I would be compensated for this mistake, I was told she could only add mileage to the truck and basically oh well. When I told her I was paying nearly $500 for this rental I was told so, you technically didn’t pay for it yet. I said ma’am I still need to move and only have 24 hours to do so and time is being wasted. She said that’s not problem and I confirmed the address for pick up. The manager was called at the store location who called in the district manager for assistance. Unfortunately I had to travel the additional hour... to get to a location I was sent to by customer care and so forth to arrive and have NO ONE be there. While the district manager was nice it also cut into my moving time and I lost two paid movers! Because of technical difficulties where he was trying to manually dispatch my rental. Almost another hour lost! I get in the uhaul and the windshield is cracked. I make my Trip and during drop off the system crashed three times while trying to complete the required task I sat on the phone with customer care for an additional half hour for nothing. I was charged for additional Mileage that I was told would be covered and I never received an initial contract for my rental via email. I have never seen such poor business practices in my life. Also to add I was told that by the initial pick up location in Ravena, it was probably because a truck wasn’t returned in time and they send you else where it’s only a “preferred location” this is by far unacceptable and needs to be rectified!

Danielle B.
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Customer did not leave a comment.

Debbie B.
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I have a dealer 4 miles from me and can't get a reservation even trying a week in advance. I need a 10 foot truck every Thursday. I can't always travel to pick one up. I may have to try another company.

wendy A.
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Great van, no problems. The man that rented it to us was very nice!

Sheri D.
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Customer did not leave a comment.

Stewart K.
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It is excellent

Richard B.
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Customer did not leave a comment.

Jonathan F.
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timothy O.
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It’s not the cleanest shop in town but it was easy to get the truck on the road!

Laura P.
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Customer did not leave a comment.

john S.
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Excellent service , a pleasure to do business with , Winters auto is where to get a uhaul

pat S.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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