Customer Reviews for Winters Auto & Sport Inc
(U-Haul Neighborhood Dealer)

768 reviews

335 Fairview Ave A   Hudson, NY 12534
(Rt 9)

(518) 828-9371

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(518) 828-9371

335 Fairview Ave A
Hudson, NY 12534
(Rt 9)

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

BRENDAJOYCE B. 
Rating:
5.0

Customer did not leave a comment.

Ezio B. 
Rating:
5.0

Customer did not leave a comment.

DOM K. 
Rating:
4.0

Customer did not leave a comment.

Gregory B. 
Rating:
5.0

Excellant service

Melinda S. 
Rating:
5.0

Customer did not leave a comment.

Peter M. 
Rating:
5.0

No he doesn't need any improvements he's doing great

Jon R. 
Rating:
5.0

Customer did not leave a comment.

jill F. 
Rating:
5.0

Customer did not leave a comment.

Karen H. 
Rating:
5.0

Very helpful. Definitely will rent from here again.

David B. 
Rating:
5.0

Customer did not leave a comment.

DAVID D. 
Rating:
4.0

I wasn't really comfortable driving. I couldn't adjust the seat my long legs were cramped.

terrie O. 
Rating:
3.0

Customer did not leave a comment.

Neil W. 
Rating:
5.0

Customer did not leave a comment.

Simon L. 
Rating:
3.0

The mobile check in was a hassle. I originally booked the van pickup for 7 am, but bec of unforeseen circumstances I couldn't get there until 9 am. So when I logged in to start the process, the link to “pick up my truck” was not there. No explanation, nothing that says “you didn't pick up at the pick up time, still need it?” Instead I was just searching the reservation details looking hopelessly for the “pick up my truck” link, and finally had to call and speak with a rep who told me the link Likely went away bec I didn't pick up at 7. The rep was very helpful and made sure the link reactivated for me, but that process seems ridiculous. There should be a message on the person's account page that says “still looking to pick up your truck?” Or something of that nature. I can't be the only person who needed to pick up the rental a few hours late.

Stephen V. 
Rating:
5.0

Customer did not leave a comment.

Ezio B. 
Rating:
5.0

Customer did not leave a comment.

Casey I. 
Rating:
5.0

Uhaul install radios that work well. Install air conditioning that works well. Upgrade the trucks some to keep up with vehicles today.

CHRIS F. 
Rating:
2.0

Customer did not leave a comment.

Steve H. 
Rating:
5.0

Customer did not leave a comment.

Zeve N. 
Rating:
5.0

Customer did not leave a comment.

Thomas B. 
Rating:
5.0

Great customer service

Rose Ann D. 
Rating:
5.0

Customer did not leave a comment.

Chris S. 
Rating:
5.0

Customer did not leave a comment.

Peter S. 
Rating:
4.0

Just keep it simple

RAMONJOSEPH A. 
Rating:
4.0

Customer did not leave a comment.

Kelly D. 
Rating:
5.0

Customer did not leave a comment.

Eugene H. 
Rating:
5.0

Customer did not leave a comment.

Louis B. 
Rating:
5.0

Customer did not leave a comment.

nancy P. 
Rating:
5.0

Customer did not leave a comment.

Erikson G. 
Rating:
5.0

Great service

Eric B. 
Rating:
5.0

Customer did not leave a comment.

Melinda S. 
Rating:
5.0

Customer did not leave a comment.

derek K. 
Rating:
5.0

Customer did not leave a comment.

Robert Z. 
Rating:
4.0

The self-pickup and drop off procedure using a smartphone was extremely buggy and frustrating. The process reset multiple times when I was taking the requested photos throughout the processes.

Thaddeus A. 
Rating:
4.0

Customer did not leave a comment.

Paul A. 
Rating:
1.0

Very upset with the total cost of using this at winters. I've rented box trucks many times and do not know why there were extra charges.

Brandon M. 
Rating:
5.0

Excellent always rent from them

Eric B. 
Rating:
4.0

Customer did not leave a comment.

dana M. 
Rating:
5.0

Customer did not leave a comment.

karen M. 
Rating:
5.0

Customer did not leave a comment.

Meagan C. 
Rating:
5.0

Twas both easy and a pleasure!

John A. C. 
Rating:
4.0

Customer did not leave a comment.

Taj T. 
Rating:
5.0

Customer did not leave a comment.

Jacob B. 
Rating:
4.0

Excellent service.

DOUGLAS H. 
Rating:
5.0

Always so accommodating and helpful!

MICHAELJON C. 
Rating:
5.0

Customer did not leave a comment.

marc M. 
Rating:
5.0

Very convenient. AND such nice folks. Thanks

Virginia A. 
Rating:
5.0

Fill the potholes! I almost lost my Prius in one. 😀 Prompt and helpful staff.

Judith N. 
Rating:
5.0

Customer did not leave a comment.

Frank R. 
Rating:
4.0

The Staff was friendly and helpful.

Vincent G. 
Rating:
5.0

Customer did not leave a comment.

Neal K. 
Rating:
5.0

Customer did not leave a comment.

James K. 
Rating:
3.0

Facility not visible from the road. Limited space poor access

slawomir S. 
Rating:
5.0

Customer did not leave a comment.

Michael H. 
Rating:
5.0

Customer did not leave a comment.

gary D. 
Rating:
5.0

Customer did not leave a comment.

Stephen M. 
Rating:
5.0

Customer did not leave a comment.

Charles M. 
Rating:
3.0

Customer did not leave a comment.

Justin E. 
Rating:
5.0

Customer did not leave a comment.

Matthew R. 
Rating:
5.0

KEEP UP THE GOOD WORK!!!!!!!!!!!!!

Adrien C. 
Rating:
5.0

Customer did not leave a comment.

Douglas H. 
Rating:
5.0

Customer did not leave a comment.

Favel D. 
Rating:
5.0

Everything was perfect!

chazz W. 
Rating:
4.0

Customer did not leave a comment.

Rebecca W. 
Rating:
5.0

Customer did not leave a comment.

Ivan V. 
Rating:
5.0

Customer did not leave a comment.

Paul D. 
Rating:
1.0

The truck was kicking every time I was driving and or putting on the breaks

Jessica W. 
Rating:
5.0

Very professional pleasure to do business with thank you for your fine hospitality

Albert C. 
Rating:
5.0

Bill is terrific and makes it so easy to rent.

nancy P. 
Rating:
5.0

Manager at this Fairview Avenue Hudson NY location was absolutely fantastic - personable, professional, efficient, friendly, helpful, responsive - what more could you ask for from a UHaul experience! I'll definitely be returning to rent again from here - and highly recommend to anyone looking for a UH rental. 5 stars!!!! ⭐️ ⭐️⭐️⭐️⭐️

Charles W. 
Rating:
5.0

Bill provided great customer service. Whenever I need to rent a UHaul truck Winters is where I'll go.

george M. 
Rating:
2.0

The owner is very nice and I have no complaints about him personally. The location reeks of cigarette smoke horribly and the truck ashtray had all kinds of cigarette ash in it. That's pretty disgusting. The truck needs transmission work done. It's jerky on hills going down and struggles with high rpm on uphill travel.

LEISAHL S. 
Rating:
5.0

Great service no problems thank you uhaul.....from: freddie T

freddie T. 
Rating:
3.0

Read the feedback I gave when returning the truck. The truck was not clean. I want a refund for the cleaning fee. Also the drivers side door didn't close and seal properly and was very noisy on the highway etc not to mention felt dangerous. AND the transmission revved up really high at times and would get stuck for a bit before it clunked out of it and into gear. It was not ok. I relayed all of this including the dirty cab interior ie: used masks on floor and used tissues, sticky substance on seat belt and in cup holders. Also, used bottles in rear of truck that I did dispose of. Not impressed and I feel like the cost of truck plus mileage plus gas is outrageous for it not to be clean and fully functional. I expected a customer service agent to call me with my feedback when returning the truck. Love to hear from you guys and be discounted for the troubles related to this experience. Thank you!

Chelsea S. 
Rating:
5.0

Your online experience to get the code to the lockbox did not work. It was unclear. I had a reservation but no option to pick up the truck. I was on hold 30 minutes with customer service to get the code for the lockbox.

Bridget D. 
Rating:
2.0

Van interior was dusty, smelled of smoke, inside windshield was streaked and the steering wheel was sticky. So, maybe an interior wipe down would be a nice touch.

Dean T. 
Rating:
3.0

Did a remote drop off via GPS

Christopher B. 
Rating:
4.0

Super easy in and out, the owner, Bill, what is friendly and accommodating. I will use this location again thank you

JOHN H. 
Rating:
5.0

Fix your horrible app. Some ideas: 1. Searches should return results that are relevant. 2. When searching for equipment, the user should be able to find both the equipment and the place that has the equipment. 3. Forms should allow for the sending of data, and not training users to re-write their own address several times. 4. When ordering, should be able to order. 5. When picking up, should be able to pick up without waiting on the phone for half an hour. 6. When returning, should be able to return without having to wait on the phone for 20 minutes just to be offered a callback in 40 minutes, that, when called back, hey a message to hold another 49 minutes. Fix the damn app!

jillian H. 
Rating:
5.0

Nothing everything was great

shontae D. 
Rating:
5.0

Customer did not leave a comment.

Larry P. 
Rating:
5.0

Thank you Bill

THEODORE S. 
Rating:
5.0

Customer did not leave a comment.

TR M. 
Rating:
5.0

Customer did not leave a comment.

STEVENP H. 
Rating:
5.0

Very good a fast service we did together walk around and vehicle well make if damage.

Daniel S. 
Rating:
5.0

Customer did not leave a comment.

STEVENP H. 
Rating:
5.0

Have newer trucks.

Lucio P. 
Rating:
3.0

Customer did not leave a comment.

ELLENLAURA B. 
Rating:
3.0

Customer did not leave a comment.

thomas M. 
Rating:
5.0

The guy was very knowledgeable he answered all my questions so he was very helpful and I ended up using what he recommended and that worked out well. Thanks Jon

Jon R. 
Rating:
5.0

Both of the two gentlemen there were superhelpful, and everything worked out exactly as planned / promised... THANKS!!!!!!!!!!!!!!!!!!!!!

Adrien C. 
Rating:
1.0

Customer did not leave a comment.

FABIAN A. 
Rating:
5.0

Customer did not leave a comment.

PAMELAM C. 
Rating:
5.0

Customer did not leave a comment.

Heidi V. 
Rating:
5.0

Can't think of anything to improve my experience was great

ronald L. 
Rating:
3.0

The road into Winters from Route 9 (Fairview Ave) is uneven and filled with pot holes that could be filled. Otherwise, it's been an efficient and easy rental for our thrift shop when we are picking up furniture donations. Thank you,

Carol L. 
Rating:
5.0

Customer did not leave a comment.

Youngji L. 
Rating:
5.0

Customer did not leave a comment.

PAMELAM C. 
Rating:
5.0

Customer did not leave a comment.

Alex K. 
No reviews have been submitted for this location.

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