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Lora B.
Customer Reviews for Worldwide Liquidators
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I signed a contract to lease a 6x12 trailer. I was using my Honda Pilot. My Pilot did not have a tow package, so I brought the trailer back hours (2-3) and exchanged it for a truck. Chris assured me that I would get credit for the trailer vs. my truck charge, Worldwide was in the process of moving and they were very busy. I have not gotten my credit. I have called numerous times and they have not returned my phone call nor have I received my refund. I would like to be contacted and would like to get my refund. My Phone number is 606-922-1665. Thanks
PERL W.They seem to be too busy.....and not enuf help....personally they are very nice.......I think the high demand for trucks for many people moving now is so great that a lot of things overlooked... Anyway I like Uhaul and if the need is necessary I will use them again
Dolores M.There was no heavy duty dolly to assist in the move, no covers for furniture, straps to attach to rails so basically it was hit or miss the way the furniture got moved. I was not a fan of this at all but too late to do anything about it.
Ann C.Worldwide liquidators needs to open on time and make sure the equipment is clean.
Wesley W.Carry the supplies needed to hook up trailers. We had to go and purchase an adapter for the light hook up had to go purchase a 2" ball and find boxes. Location showed that they had all. The guy said he didn't fool with that stuff.
ANITA U.Very polite and helpful staff
MICHAEL RAY P.Mileage was way off when I first started off over 100 miles to be exact and the breaks was absolutely terrible in the truck
Perry W.Get the AC fixed.
MICHAEL B.Check in was a breeze and email receipt was great. Trailer drop off area was large, easy to maneuver and parking. Exceed rental experience overall and the trailer, towed across state worked perfectly.
TODD C.Fix the AC. Fix your website so that the inventory you show is available at a location is actually available. Very frustrating!!
SHANNON S.It's hard to improve on perfection!
MATTHEW R.Just get more trucks
WILLIAM H.Floor board was not clean, there was white dog hairs everywhere. The gas tank when parked on an incline, so it looked like there was more gas, when I got it on the road, gas went way down. Don't even get me started on the online pictures. Returned after 11 miles, could take pics of mileage, so I had to return the next day to finish. People there was awesome, online sucks.
Richard E.Dropped off on Sunday when no one was there.
kimberlyn F.This appears to be a very busy U-Haul Rental Center and the previous users of this vehicle left trash in the vehicle. As much turnaround at this location as there is, I feel they have little time to spend on cleanup of this vehicles. Overall, we were very well pleased with the rental of the unit and the courtesy of the two gentlemen who handled our rental from beginning to end. Kudos to them!!!
KAREN D.I like the uhaul location. It's convenient but the parking lot isn't great and there's always a nasty mud/water hole there and u either get your feet wet or have to tip toe thru.
Amanda H.N/A
Connie S.Amazing keep up the good work...
Brittany B.The drop off location was helpful but their parking situation was a little crowded
KATHERINE M.Nothing..keep up the good work
TRINA K.Great customer service would use again
DAVID F.Easy and great overall experience!
Ashley H.Worldwide Liquidators was actually closed due to a medical emergency. But they had a telephone number on the door for the U-Haul regional representative Raymond. Raymond was excellent to work with. Handled everything professionally and efficiently via telephone and internet. If I was U-Haul I would want more employees like Raymond who represent you well. His phone number is 304-928-4031. Raymond made this experience a pleasure.
Mark H.None
lynn dale T.