There was 1 person working this entire location and he was a mechanic, stood in waiting area 5 mins or so, walked out. There were several other people there picking up or dropping off that were doing the same as I- trying to find someone to help them. The App was not working well, wouldnt let me upload pictures at pickup or dropoff- the representative at this location was not helpful with that- he instructed me to "not worry about that stuff" and go on. I reached out to support via the app because I wasn't leaving the premises without proper documentation. When I was able to finally get the key - when I turned truck on- there was a message on dash to check the rear left tire due to low tire pressure and it needed air. I was again went to find the rep, told him the issues and he told me not to worry about it - it was fine . I worried the entire time because the truck drove weird and I was afraid a tire would blow or go flat- if there isn't a tire issues, and being that this location is at an automotive place- fix it -turn the sensor off. the only reason I would use this location again would be due to convenience only. It literally took me almost 40 mins to pick this truck up due to the lack of reps onsite
rachel t
Alexanders Automotive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Clemmons, NC 27012
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Customer Reviews
- 4.5 Average Customer Rating
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Wonderful services and convenience location
Juan CVery helpful with getting the rental
Krystle BStaff was friendly and helpful. Pick up and drop off were simple. The vehicle performed as expected.
James NEverything was fine!
Nelson D