I get hurt when I was moving my stuff and I call to let know that I was going to be couple hours late and they charged $104.00 for me being late couple hours I’ll think they should be more human,I know is business but me I going to think about choosing this service because I’ll being loyal for few years you can see on the records I least will be nice if somebody help me to get this credit back,just because I’m always used this company,that will be a nice touch.
Rolando V
Saums Road Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Katy, TX 77449
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- 4.5 Average Customer Rating
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How U-Haul Reviews WorkThe staff was very helpful and friendly. They went above and beyond to make my experience smooth and great!
ANTHONY GGreat customer service too!
LAZARO PThe truck I picked up was a piece of shit, it raddled, shook, and sounded like a jet plane when you pressed the gas. It was clean but a truck that is not worth renting. If i had not needed I would not have accepted it, there were other trucks there but I do not know I was given that truck I hope it wasn't anything racial or your representative having a bad day but I will never rent from uhaul again.
OSCAR GNo radio , passenger side door damaged
Lorraine B