The truck was new and drove really rough however great customer service and friendly manager
TORYA C
Metric Collision
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Macon, GA 31204
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Customer Reviews
- 4.5 Average Customer Rating
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Excellent Customer service
Patrick DGreat customer service
Roderick SI shouldn’t have to post two reviews for the same rental. This is absolutely preposterous. I’m essentially doing your work for you. Figure out how to maintain a fleet and how to run an operation. I guess the pointed question of “was the location clean and inviting” is something on your radar because the place is a junkyard posing as a U-haul return center. But I guess that’s not much different than all of your other locations, probably. I had to call somebody’s personal cell phone and say my name and that I wanted to drop off the truck sooner than two days from now. Nice enough guy, but he didn’t pick up so I could confirm that right after the first confirmation call with the pick-up location. So I had to scramble and pray that he answered once we were finished with the equipment at the eleventh hour. The consumer shouldn’t have to make six different calls for one rental. The consumer should be able to confirm with ONE phone call for ONE rental of the TWO pieces of equipment he ordered and actually receive the TWO pieces of equipment. Terrible experience.
Ryan HExpand side parking lot
Donner K