There was confusion about out of town rate for me and it was a lot more than anticipated
sarah m
Old Town Rentals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Temecula, CA 92590
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I made a reservation online, with check in, I had to repeat all of the information at the store. The information given online is different that what I was told at the store
Vincent DDropped off trailer after hours.
Kim KGREAT SERVICE
MIGUEL AHave visited this location in the past. Always plenty of trucks available. Service usually is fair/somewhat good. Easy access to road. On Saturday however, I rented a 26' truck in the am and returned it that evening . Didn't receive a receipt when I rented it like I normally do but I just dismissed it. Filled up with gas to the mark 1/4 tank like it was supposed to be before returning. The next day (Sunday ) I was quite surprised when I was charged $117 extra for a fuel fill up. The truck was driven 99 miles and is rated for 8mpg Highway (most of the driving was highway) Put $65 of fuel in which should have been enough. Called facility and they did credit me $24 (but I was still charged $93 more than it should have been. ) Unfortunately, I did not take pics of the gas gauge when truck was returned which won't happen again if I return to this location. Lesson learned! This is not the first time this has happened at this location by the way. Note to other customers-- better cover your a$$ here by taking lots of pictures and proof of everything. Otherwise, you could get over charged.
Karl K