A very nice storage facility. Easy to access and wonderful staff. I would use their services again.
Chao B. | Overall ExperienceSelf Storage Units in Auburn, WA, 98001
U-Haul Moving & Storage of North Auburn
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U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Box containers.
What Is Online Move-In / Rent Now?
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Abdulrahman K. | Overall ExperienceI am giving good remarks, as I know the importance of a survey. Though I will say, when I reserved my unit, I expected to receive it. When I arrived, Uhaul loaded and help with me, I was told that my unit was given to someone else that morning. This was because someone did not read the notes. I will given two separate units to equal the same space. This was more then inconvenient. Just a heads up, ready the notes.
Darrin G. | Overall ExperienceI only needed short term storage and this was a clean secured unit. I always felt comfortable going over.
Kathryn B. | Overall ExperienceThe unit was clean, paperwork was smooth and efficient.
Michael S. | Overall ExperienceI was going to leave the question about recommending the facility unanswered, because i was undecided, but since you required an answer, I could not put yes. The survey's fault, NOT the facility's fault. VERY POORLY DESIGNED SURVEY!! Overall experience was good. Staff was helpful. We were there for over 7 years. The one bad thing we found when we went to move out was the skylight over our unit evidently leaked at some point and damaged a few boxes and contents. We were never called or notified when it occurred. Then repairs were made as there was a lot of sawdust on top of our boxes. That was our one issue and after having that happen, I would probably never use a storage unit with an open ceiling again. The other complaint I have is these survey texts. They came every hour. Incredibly annoying. Yes, you got me to respond sooner because I wanted them to stop, but I don't think that's the best was to leave a good impression.
WARREN L. | Overall ExperienceEveryone was friendly and helpful. Thank you.
roke d. | Overall ExperienceThis was supposed to be a 24 hr access facility back when I first used it. Then management changed hours without notice - I never could access it.
Sergey V I. | Overall ExperienceThe move in process was confusing. When I first arrived I was told in my instructions to go straight to my unit. When I arrived and opened it, a loud alarm went off. The intercom to me to head to the office for a key card. Is this normal for everyone to go threw?? It should be clear. When I was moving all my stuff into the unit, there was glass and some sort of brown plastic everywhere in the unit and red ooze coming out of the rat box. I was terrified to touch it. I emailed about it and never got a response. I even went into the office once about it but there was no one up there for almost 20 minutes so I left. The reason I gave an average rating is because this was the cheapest place in a warm environment that I could keep all my belongings while I was homeless. The move out process didn’t work on my phone so I headed to the front and waited another 20 minutes before I could get any help again. Will I do it again? Maybe. But improvements need to be made.
Grace E. | Overall ExperienceClean, easy access, well lit, heated, great place. Highly recommend.
Chriss A. | Online Move In