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Yolanda J | Overall ExperienceSelf Storage Units in Austin, TX, 78704
U-Haul Moving & Storage at Ben White
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Available Units (All Sizes are Approximate)
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U-Haul Moving & Storage at Slaughter Lane
9001 S I-35 Frontage Rd, Austin, TX 78744 View Available Units4.1 miles from this location -
U-Haul at N Lamar
5412 N Lamar, Austin, TX 78751 View Available Units7.2 miles from this location -
U-Haul Moving & Storage at Burnet Rd & FM 2222
6610 Burnet Rd, Austin, TX 78757 View Available Units8.4 miles from this location -
U-Haul Moving & Storage at Burnet Rd & Hwy 183 S
8710 Burnet Rd, Austin, TX 78757 View Available Units10.4 miles from this location
Storage Customer Reviews
- 4.5 Average Customer Rating
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The guys who resive the trucks on weekends they are really busy respect full AM glad AM take my staff from these place
HARRI D | Overall ExperienceThe only piece of feedback I have is in regards to checking out. I was not clear where we should leave the access card. It says in the unit, but leaving the unit open, it seemed inappropriate to leave the card on the floor.
Nolis E | Overall ExperienceOutstanding!
Tamara K | Overall ExperienceI canceled this storage unit because I found a dead bird in my other unit. A dead bird, that had been there for weeks, in the same storage unit as my couch, my bed, and other furniture. I've used y'all for years, but this was absolutely ridiculous. If a bird can get into my storage unit, and then die, that's incredibly messed up. It ruined hundreds of dollars of my life. Things that I can't afford to replace. I like U-Haul, but I can't imagine recommending you or signing back up. This was literally the worst storage experience of my life. Thank you for requesting my feedback. Typing all of this has made me realize that it might be better served as a Google review.
Paul T | Overall ExperienceThank you!
Tamara K | First ImpressionsThank You
MAXWELL A | Overall ExperienceOngoing issues with street people, and the facility worked to combat this & improve experience over the years.I was there too long, so I saw a lot! The reason I marked no on question 1 has to do with my having been at this facility for so long & having encountered so many vagrants. It was worse about 5 years ago and has very much improved in the past few years. Caveat is that my unit was right by the entry, which I very much liked, yet also increased my encounters with others. Most encounters were positive & with other renters. Most were to give directions to the main office, because *everyone thinks the office is in the main storage facility. Needs a big sign :-) The facility made lots of security improvements over time, and the results were very notable. Sadly, the street peeps had recently stolen most of the moving carts. I have no doubt that it's been expensive to keep up the facility vs vagrant damage. I have & would recommend this facility.
DEBORAH C | Overall ExperienceMy storage unit it had roaches
MONICA L | First Impressions