Loading and unloading is blocked completely by empty U-Haul trucks and when I asked the person at the front desk can they move some of the trucks he said there's nothing they can do. He's literally sitting in front of all the keys for the trucks.
WILLIAM O | First ImpressionsSelf Storage Units in Belmont, CA, 94002
U-Haul Moving & Storage of Belmont
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Storage Customer Reviews
- 4.0 Average Customer Rating
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Price is higher, they told me on the phone they have specials, when I got to the store they didn’t have any specials.
ADONIA L | First ImpressionsGreat doing business with this location!
Mark B | Overall ExperienceVery helpful and alert
hanthur a | Overall ExperienceUnit is perfect for my needs.
John T | First ImpressionsI am 92 years old and find I have to cut down expenses where I can. Consuelo Culbertson
Consuelo C | Overall ExperienceRaiden your employee is a keeper. He has great communication skills and knows your system very well.
Christa D | First ImpressionsBest storage in Bay area
Tarek E | Overall ExperienceThe facility lighting inside doesn't stay on long enough.
stephanie m | Overall ExperienceGonzalo should not work there. He created a contract that had FOUR CRITICAL ERRORS: DL Expiration date. Emergency contact address misspell. My billing address. (None of the young men knew what a mailbox versus a house was). He said that I had some bogus WORK phone number. I then had to return and coddle him to do his job. He doesn't know how to use the computer program and I would NEVER let him hook a trailer up.
brian d | First ImpressionsSpent over an hour trying to into the storage unit. Ended up getting 2 units by mistake and spending an extra $268. I was told they cant issue the refund and i have to come in person to talk to the manager tomorrow morning.
James P | First ImpressionsI was quoted one price which was also on the display board behind the counter but I was charged a higher rate for my storage unit. The desk associates could not override that $amount and when we spoke to the manager, he said he would not honor the in person quote nor the posted amount on the display board. BAD costume service!
keri s | First ImpressionsThis facility is by far the cleanest facility I've been to. The staff were very knowledgeable and professional.
Jennifer A | First ImpressionsEXCELENTE SERVICIO
MARIO A | Overall Experience