We started out on a good foot but things declined a few months ago. I had 2 units. I called in advance stating I would empty one out by the next rental date, which I did, a few days prior. I notified the employee on duty. HE neglected to do something in the computer and I was told I would be charged for both units anyway. I said no and it was a "they" problem not a "me" problem. While loading items in two vehicles, this same employee was driving one of the largest trucks by our vehicles and at a unsafe speed and was laughing with a friend about us moving out of their way. The biggest beef is that the manager is never on site, the only way to contact her is via text, the employees can't or are unwilling to answer questions. Twice I was provided incorrect information. Including information posted on the UHaul website, I was told opposite information. The whole experience has given me a bad taste about Uhaul. The only shining example was the people that I spoke with on the 866 number.
Julie P | Overall ExperienceSelf Storage Units in Boone, NC, 28607
U-Haul Moving & Storage of Boone
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Drive Up Storage
-
![Example storage unit layout]()
Small
5' x 5' x 8'Miscellaneous Storage
Size Guide- Rate:
-
$59.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $59.95 Per Month
-
![Example storage unit layout]()
Small
5' x 5' x 8.5'Miscellaneous Storage
Size Guide- Rate:
-
$59.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $59.95 Per Month
-
![Example storage unit layout]()
Small
5' x 10' x 8.5'1-2 Bedroom Home
Size Guide- Rate:
-
$89.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $89.95 Per Month
-
![Example storage unit layout]()
Medium
5' x 15' x 8.5'1-2 Bedroom Home
Size Guide- Rate:
-
$109.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $109.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Medium
10' x 10' x 8.5'2-3 Bedroom Home
Size Guide- Rate:
-
$134.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $134.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 15' x 8.5'2-3 Bedroom Home
Size Guide- Rate:
-
$144.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $144.95 Per Month
-
![Example storage unit layout]()
Large
10' x 20' x 8.5'4 Bedroom Home or larger
Size Guide- Rate:
-
$179.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $179.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room!
What Is Online Move-In / Rent Now?
Other U-Haul Services
Storage Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Met our needs, perfect.
larry m | Overall ExperienceHave used before. Always good experience.
David M | First ImpressionsVery friendly very helpful
Jeremy G | First ImpressionsWebsite-easy to use and reserve a storage unit. Staff on site-Good customer service and always answered questions
Deborah H | Overall ExperienceHappy with the service
larry m | First ImpressionsStaff was friendly, helpful, and accomadating. The whole process was easy from booking to check in to loading my unit.
Bryan R | Overall ExperienceGreat experience. Fantastic staff.
Dan M | Overall ExperienceGreat friendly team!!!
Andrea O | Overall ExperienceGreat friendly service on Sunday afternoon. Changed mind on size and it was changed seamlessly.
Christine D | First ImpressionsJennifer is super kind, helpful and expedient. 12/10
brian m | First ImpressionsFound smoke damage items that wasn't boxed. One print will need to cleaned. Through away some plastic things where they started to melt.
Harold C | Overall ExperienceThe young man was very professional and patient with me. He had to go the second mile with me to help with the door and the lock. I know that I will always be able to get good service during business hours.
LINDA D | First ImpressionsEasy access only thing was the U-Haul trucks in the alleyway made it hard for a truck and a trailer to turn in other than that it’s a breeze
Carlos V | Online Move In