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Sandy C | Overall ExperienceSelf Storage Units in Brunswick, ME, 04011
U-Haul Moving & Storage of Arrow Hart
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Storage Customer Reviews
- 4.5 Average Customer Rating
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The facility is well maintained, clean, with a wonderful staff. Highly recommend this location.
Christopher T | Overall ExperienceThe staff at U Haul were very helpful and friendly.. made sure I got what I needed.. good experience
Robert B | First ImpressionsMy experience with U-Haul storage was good;; however the move with Painless Movers was problematic due to being over charged. The two young men who did the actual move were great and the move was done in two hours; but, I was charged for four hours and neither Painless Movers or U-Haul would correct this bad mistake. It is not good to be scammed.
Roben V | Overall ExperienceThe person in charge, Daniel, is outstanding. We have worked with him several times over the last six years, and he has always helpful and proactive about solving our problems. Even when the place is filled with folks frazzled from trying to deal with moving trucks, boxes, etc. he keeps his cool and sorts things out.
Melissa B | Overall ExperienceVery clean facility. Extremely friendly & helpful staff. TOP shelf organization!
ROBERT M | Overall ExperienceWhat an outstanding facility. Impeccable and perfectly organized. Dan and the team are memorably the best people around. Top notch customer service and excellent products and prices. We’ll be back. Thank you.
Mona L | Overall ExperienceExceptional for the almost three years I was there for various triage reasons. Excellent access. Clean and available and organized. Helpful.
KATHLEEN T | Overall ExperienceI reserved a 10x10x12 unit online on Thursday (for Monday move in) and received both a text and email confirmation. Luckily, I live nearby and decided to go in person and doublecheck my reservation the Saturday before moving day. If I had not done that, the moving truck would have arrived with nowhere to put my mother's belongings. Someone had sold the unit that I had reserved. It took well over an hour, but the staff, (The manager, Don) was able to secure 3 smaller units and give me the first month free for the 3 units. Luckily I did not have any large items that needed storage, so it did work out for me. The staff in Brunswick was very helpful, but the system is terrible if they can sell a reserved unit. Until that is fixed, I have reservations about recommending anyone reserve storage at any UHaul online.
becky s | First ImpressionsExceptional staff. Warm, friendly and highly competent. I was highly impressed with their knowledge, both, fellows, of their work so we felt assured and relieved that our treasures would be safe, secure. Your protection system exceptional!
Johanna C | First ImpressionsDan and his crew were very understanding of our situation, having to store some furnishings after my mother's death. Dan found us a unit of appropriate size and helped us find movers to transport the furnishings to the facility. After a couple months, when we were ready to empty the storage room, two members of the crew helped us move items to our vehicle and moved other items to a "recycle" area to give away. All in all, the folks at Arrow Hart were kind, friendly, understanding, and caring. I highly recommend this facility.
DALE E | Overall ExperienceGood staff, clean, well lit.
JEANNETTE V | Overall ExperienceExcellent all around!!!
Kathleen B | Overall ExperienceFantastic experience! I'm not sure what I was expecting when I rented these storage units initially but the results surpassed anything I could've imagined. Well done!
Brian V | Overall ExperienceSecond year I have used this facility. Thank you
Raul S | Overall Experience