RICHARD H on 9/23/2016
Rating:
The requirement to have a round lock is silly, but otherwise a good experience.
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KATHERINE D on 9/12/2016
Rating:
Staff is incredible and so helpful. After forgetting my keycard way too many times, they always helped me out and were cheerful and happy about it. THANK YOU!!!
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JOHN G on 9/10/2016
Rating:
Staff was awesome
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ROSS W on 9/7/2016
Rating:
The staff made this a very simple and easy transaction.
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MATTHEW T on 9/4/2016
Rating:
My unit was up a half flight of stairs, which made it impossible to use a cart to move belongings or out. This was pretty inconvenient. I would give a higher rating except for the stairs.
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HOWARD B on 8/29/2016
Rating:
Everything was great
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KATHERINE D on 8/27/2016
Rating:
Had an issue with changed drop off location and incorrect storage facility but this UHaul facility fixed the issues and gave us free 30 day storage.
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DEB C on 8/24/2016
Rating:
I will submit a full review via email. This survey is not conducive to detailed and consequently valuable feedback. Yes/No options don`t give constructive results.
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STEVEN B on 8/22/2016
Rating:
great
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Matthew H on 8/19/2016
Rating:
The latch fell off the ubox when I touched it, so my belongings were not secure. Box was delivered too early and picked up too late.
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MAHLIA C on 8/17/2016
Rating:
I have had my items stored at UHaul since 2006 and I have been very happy with the convenience of the location and the security of my things.
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Jessica F on 8/17/2016
Rating:
My items arrived without damage. The lock on the outside of the box was damaged and difficult to unlock. I would not recommend using a combination lock.
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bill u on 8/15/2016
Rating:
Worked great on Albany NY end.then 4 days. not setup right on Portland Me to get your boxes to your new house.
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DIANA P on 8/10/2016
Rating:
I always found them helpful and the hours to access my storage unit were very convenient for me.
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MICHELLE G on 8/10/2016
Rating:
No complaints!
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heather a on 8/10/2016
Rating:
Boxes supposed to be stored in portland - I have no Idea where they actually are. Conflicting information says Augusta or Brunswick. Feel I was misled and am worried about boxes being lost.
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CYNTHIA B on 7/30/2016
Rating:
Friendly service. Mr belly way and staff where great.
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ANGELA V on 7/28/2016
Rating:
I don`t care too.
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SARAH B on 7/26/2016
Rating:
Need more staff at Portland store
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EMILY R on 7/2/2016
Rating:
Limited customer parking due to numerous uhaul trucks on the property was inconvenient and made loading the storage unit more difficult.
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STEVEN B on 6/28/2016
Rating:
VG
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GERARD V on 6/26/2016
Rating:
Worked for me
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Joshua W on 6/21/2016
Rating:
Someone attempted to break my lock and then pry open the door of my U Box. They weren`t successful. But I`m disappointed and hesitant to recommend the service to friends.
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TIM H on 6/19/2016
Rating:
Easy access, no issues whatsoever
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PAUL Y on 6/18/2016
Rating:
By far a fine storage experience. Friendly,helpful staff.
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