The lady over the phone for U-Haul was very helpful. Got me a storage unit but once I went to the facility took almost 40 minutes to convince them that we had a storage there when he was rude and kept on saying the storage place was full. tried sending us 50 miles away From the storage unit I paid for it she finally realized that I purchased one and then we were able to get inside only 30 minutes later after they had to move a bunch of stuff out of the way in order to get to the storage. One of the gentleman couldn’t even run the forklift to move stuff out of the way. It was absolutely ridiculous.
Alan M. | Online Move InSelf Storage Units in Hemet, CA, 92543
U-Haul Moving & Storage of Hemet
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U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Boxes.
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Josie was very helpful to me and kind. I appreciate the positive energy. She made the process so easy to get set up which in turn made my life easy. Thank you.
ava h. | First ImpressionsThe entire staff were beyond professional and friendly. Everyone went out of their way to assist with some major issues that I had with my move. This is by far the best U-Haul store I have ever worked with.
Kirk W. | Overall ExperienceAwesome people work here. They provided great service and it was so easy to move in a storage unit.
Lacy L. | Online Move InGood customer service!
Maela P. | Overall ExperienceThe staff was always quick to help.and were very congenial and friendly. I was never given any misinformation or lead to believe anything other than what was stated. I know I will use Uhaul services in the future.
Gayle Y. | Overall ExperienceEveryone is nice and friendly.
Maela P. | First ImpressionsThey advertise access to the storage units were til 10pm it hat is not true. They will only allow you there until 7 pm. The main reason I got a unit there was because the hours were til ten. With them closing at 7 I was unable to ever go there by the time I got off work it was always closed
Christine B. | Overall ExperienceWhen I first received the storage I was given an access card that did not work. Several times, I had to go to front desk because access card did not work. I came one time and this HUGE pod was blocking the hallway. I could not bring anything into nor remove anything from my storage, not even a cart, because the hallway was blocked with this HUGE pod. There is a huge ladder that sat in front of my storage, again, that blocked my access most times. I don't feel I should have to move ANYTHING to get into my storage. There were too many unnecessary access issues with this facility. IN addition, one time I came to put stuff in my storage right before closing time and the treatment and comments me and my family received from the staff was totally unprofessional. Although we were in and out before closing time, the fact that we showed up minutes before closing, staff comments, looks, treatment, etc was unnecessary. It was like they prepped to close down way before closing and we were intruding on their "It's time for me to clock out" time. No bueno....No bueno...
Winnie M. | Overall ExperienceThe only thing I did not like was, there is no top/ ceiling on my storage- in the beginning- I would come by to check on my things and there would be bird droppings and dust on my belongings - I had to cover my things with blanks and sheets to keep them from getting to damaged - now - there is a tarp to cover the storage unit which made it a little better.
brenda j. | Overall ExperienceI loved my storage box and believe me I hated to leave but I’m moving back to Needles and I no longer needed a storage in the area. If I ever go back to San Jacinto I will definitely return to Uhaul for another storage box. The staff and facility were excellent and the prices were reasonable as well!
Amanda M. | Overall ExperienceHighly recommend Spencer and this location. We have used it a couple of times: renting a storage unit and had to rent a box truck for a one way traveling over a thousand miles and then recently rented a smaller towable unit for a one-way traveling over a thousand miles. He is super trustworthy, helpful and have had to witness him work with some "in a hurry" type of folks that had to be turned down politely for whatever reasons. Thank you Spencer.
GARRY G. | Overall ExperienceAll i can say is terrible phone service and inflexible rules. Noone had the power to make an exception because of a screw up on uhauls part.
Michael M. | First ImpressionsSpencer and Lyndsey are very helpful and accommodating.
Frank Y. | Overall ExperienceThank Guys for everything
evans t. | Overall ExperienceTruck was clean - size was convenient
brenda j. | First ImpressionsExcellent customer service.
Mary R. | Overall ExperienceAwesome employees
Sandra G. | Overall Experience