Renting my storage at U-Haul for the past several years was a very good experience. It was clean, convenient, and my monthly unit rate rent was not raised one time!! which I very much appreciated. The only somewhat negative was the motion censored light in the hallway where my unit was would go off after about 5 min and then it became very dark and kind of scary so I would have to step out of my unit from what I was doing and set the light on again. Overall though, it was super convenient and user-friendly!
beth s | Overall ExperienceSelf Storage Units in Chantilly, VA, 20151
U-Haul Moving & Storage of Chantilly
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
What Is Online Move-In / Rent Now?
Other U-Haul Services
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Thank you.
sylvia r | Overall ExperienceThis review is strictly for this location I did not have the same level of professionalism at the bronx location.
antoinette j | Online Move InEvery last person that has worked at this facility over the last two years has been absolutely astounding! Make no mistake, I mean every single employee whom I have had the pleasure to deal with here has superb product and policy knowledge, and are super friendly! The prices are good for the area. I only had one rent increase and it was not so high that it made us want to leave the facility, but a somewhat fair representation of inflation. Thanks to the whole team here, please make sure the corporation takes care of you guys!
shawn m | Overall ExperienceThe Uhaul in Chantilly VA was excellent. The staff were friendly and really knew the facility and equipment available. Very good experience working with this UHaul location.
Natalie B | Overall ExperienceGreat staff. Very helpful and knowledgeable.
Natalie B | Online Move InGreat customer service!
KATHLEENOKEEFE B | Overall ExperienceIt would’ve been nice to have the unit lit, but other than that had a great experience. Only negative was the way you handled my first month free. You went ahead and charge me in Advanced for the second month which I hadn’t budgeted for, but I was assured I wouldn’t be charged the second month. Then, at the beginning of the second month, I got charged anyway. The staff at the facility promptly credited me, but the only way they could do it was to close down my rental and start a new rental. You should really get that fixed. Cause I left a bad taste in my mouth as it caused me to have an overdraft charge on my bank account.
DANIEL M | Overall ExperienceExcellent all the way around . 5 stars ⭐️
JOSHUA A | First ImpressionsEven rented a van for my move. It worked out well.
Bill P | Overall ExperienceVery friendly and clean facility. I highly recommend.
Angel C | First ImpressionsGreat storage and staff was very helpful, especially Johnnie the manager! We greatly appreciated him. The location just ended up being too far to easily access daily.
KELLY M | Overall ExperienceGreat clean 👌
derwin p | Overall ExperienceClean safe and my items were in prefect condition
Margaret K | Overall Experience