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lemma f | First ImpressionsSelf Storage Units in Sterling, VA, 20166
U-Haul Moving & Storage of Sterling
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Storage Customer Reviews
- 4.0 Average Customer Rating
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My only concerns are 2: 1)about 1 of the 4-5 units I’ve had there over time had a persistent right foot rail issue making it very difficult to close latch and lock. Repair was requested but never saw an improvement. 2) I moved out of last unit on day before payment due for next month (D287), informed the office, but monthly charge was still made on following day. Will be monitoring for refund. Thank you.
DARRAGH D | Overall ExperienceAlthough a couple employees were very kind, one was not and charged us for a lock for our storage unit that we’ve never purchased. We have two other locations that we have small storage spaces from U-Haul and in this year loan since January 1, we have used for U-Haul trailers and 120 foot moving truck to move from Cedar Rapids to Virginia last November. We did the same from Virginia to Cedar Rapids when we arrived. Our storage unit was filthy with nasty glue mouse traps and the floor was disgusting. I had to find a kind person to adjust our bill over the lock. We never bought. I will continue to use U-Haul, however not the location in Sterling Virginia.
Charleen H | Overall ExperienceWe only needed a more convenient location, but also felt the price creep each year made it less desirable. But generally speaking all was good.
Joan R | Overall ExperienceGreat experience!!!
Pulyn A | Overall ExperienceGood cervices
yimi C | Overall ExperienceI moved out on 10/23/25. Went to office to let the staff know this. I was told I didn't need to sign anything. Female didn't to take the UHaul card from. Male person there finally took it. Gave my email address to female who said they would send an email closing account--never happened.
JOHN W | Overall ExperienceLas cortinas requieren lubricacion
RONAL Z | Overall ExperienceEspero tener buenos servicios estoy contenta por ahora es mi primera vez rentando en esta localidad gracias
CATHERINE B | First ImpressionsLas cortinas metalicas necesitan lubricacion
RONAL Z | First Impressions