Customer did not leave a comment.
Alexandra R | Overall ExperienceSelf Storage Units in Chapel Hill, NC, 27517
U-Haul Moving & Storage of Chapel Hill
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Other U-Haul Services
Storage Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Staff at Chapel Hill U-Haul are top notch customer service professionals. There has not been a single time when I stopped by to ask about rentals or to return rentals that a staff member hasn't greeted me outside as I arrived.
Richard C | First ImpressionsSeamless experience for my daughter as she needed a place to store her things over the summer. Process was easy and staff were very helpful.
Tamara S | Overall ExperienceI arrived exhausted after loading the truck and not knowing what to do next. Joseph stopped what he was working on and got me all set up. He is an amazing example of excellent customer service, by putting the customer first. Joseph actions are those that are not easily forgotten and will go well beyond any $1 million dollar advertisement. I hope you reward employees like him with more than just recognition, as his actions are ones that will make your company succeed and be profitable. Joseph has a rare character that employers are struggling to find in today’s world. Thank you again Joseph for being a hero in the chaos of a very hot day of loading and unloading!
JASON L | First ImpressionsStaff George and Ito were particularly helpful.
Robert F | Overall ExperienceAlways awesome here
mary e | Overall ExperienceCustomer service was great, everyone was friendly and eager to help.
Sharon W | First ImpressionsI would like to say thank you for the great staff!! Everyone was always so helpful. I would have liked the lighting to be a bit better, but overall it was only one of my units that needed better lighting. The other unit was great!
Cathy S | Overall ExperienceThe associates at this Uhaul are always wonderful and helpful
mary e | First Impressionsjoseph was extremely friendly and helpful
Pamela T | First ImpressionsThank you, thank you thank you thank you so much. I cannot thank you all at U-Haul enough. I may not remember all of your names, even the ones out on the grounds I remember every phase that I saw that you diligently helped in every effort that I needed, as I rented the storage All the ways to know the proper information. The young ladies that helped me are exceptional and professional, may the peace of God be with you all and thank you, U-Haul staff friends, grateful heart., Hart
TRACY H | First ImpressionsOverall great experience. The facility is very clean and well maintained.
Samuel W | Online Move InI had a great experience from start to finish. I was able to secure my unit on the spot, got a free month's rent, and just had to call and let them know when I had everything moved out to stop the payment which happened immediately.
Pamela A | Overall ExperienceStaff went above and beyond to help us in a difficult time.
donna b | First ImpressionsThe agent at the facility was very helpful in ensuring I was fully informed and that all my needs were met. I commend him.
Keith A | First ImpressionsThis U-Haul facility was really helpful and I was a day late turning in my truck. Even though that was true, they called and offered me a free month of storage because I was struggling financially and they knew I could really use it. During my move from Wilson to Gastonia, U-Haul has really come through for me and the location in Chapel Hill made it a lot easier.
RYAN J | First ImpressionsWe needed you! Once more....truck & short term storage. -- thank you.
LEE C | Overall ExperienceThe staff were friendly and helpful but we didn’t go into the unit until after hours. There was a dead mouse in the unit and it wasn’t as clean as we had expected for an inside climate control unit. I did call the office and they said they would check the mice situation in that building
Janet J | First Impressions